Ipod Nano 4g not recognised by car stereo system

I have recently purchased a new design Vauxhall Astra. One of the extras available was a USB connection which stated on the original advertising leaflet that it was fully Ipod compatible. Upon getting the car home I was eager to try out my Ipod Nano 4th generation. Initially nothing happened when I plugged it in via the USB socket. I then thought to switch on the auxiliary button, this responded with the message "no auxiliary connected". I then thought maybe I should switch on the Ipod. That was when the real trouble started, everything went dead. That was when I decided I had better check the car handbook. It was only then that I discovered the list of compatible Ipods and guess what every one was listed except for the 4g. I disconnected the Ipod, which although initially only showed the Apple logo, I was able to make it work normally. As for the car stereo system everything works fine except for the auxiliary switch, this still remains dead. The car is going back to the dealership on Wednesday for them to try to find out what is wrong, in the meantime is there anyone out there that can shed any light on this problem.

At last, Vauxhall have come up with the solution. It seems that the fact the original advertising literature not mentioning the 4G was an error as they are all compatible. Apparently to make the system work it is essential to have the engine running before you make the USB connection. If you do not have the engine running the system becomes confused and therefore shuts down completely, which is what happened to me. If this happens then the only way of rectifying it is to return the car to the dealership and have the system completely re-configured. Obviously I mentioned the fact that this was not explained when I collected the car and they admitted that this should be made clearer for future customers

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