IPod Nano 4Gb (2nd Gen) not detected by Windows or iTunes

I am hoping someone can help me with this as I am at my wits end.
When I plug my iPod into the usb port, it begins the charging process, but neither windows, nor iTunes will detect any new devices. I have tried the 4 R's (the fifth needs a connection with iTunes), putting it into disc mode, and even on 3 different windows computers, but no dice. To save the no doubt normal questions, The usb ports are 2.0, and brand spanking new, which i have tested sucessfully with other usb devices, so I know it's not the usb port. I have the latest drivers & updates installed, and the latest version of iTunes also installed.
Other potentially useful info:
The model is iPod nano 4bg alu 2nd gen
It's not new, i was given it as a gift by a friend who upgraded to the video model.
Though I can't be sure, I suspect that the dock cable isn't an apple product. Given that *very few* places where I live sell official iPod accessories, it is difficult for me to check.
Like I said, i really hope someone can help me, I really don't know how long i can go listening to my friends rather dubious music tastes...

hi,
try the following article my friend...it will definitely resolve your problem..
http://docs.info.apple.com/article.html?artnum=302420
http://docs.info.apple.com/article.html?artnum=61711
Regards,
Sam

Similar Messages

  • New ipod nano 2nd gen. not loading onto windows or itunes

    I just got an ipod nano 2gb 2nd gen. (refurbished from apple). I updated my former version of itunes (my daughter has a 1st gen. nano, so she's been using itunes with her's with no problems..) to the latest version like the quick start guide says. Plugged in the ipod to the usb port on the back of the computer and the setup wizard pops up, asking to install the software for the device. I try letting it auto search, which it finds nothing, and I get a message saying "your new hardware may not work properly.....". I checked the device manager and the ipod is listed under "other devices" with a question mark by it. I checked to make sure my daughters 1st gen. nano works with the updated itunes and it does with no problems. Now what?
    Ipod Nano 2gb 2nd gen.   Windows XP  
    Dell Dimension 4600   Windows XP  

    I also have a 2nd generation, which I purchased after my ipod Shuffle stopped updating. We plugged it in, followed the instructions but the Nano was not recognised by my PC, however, my nano does get recognised on my husband's pc. My daughters ipod and my old shuffle both are still recognised on my pc. I need to delete the shuffle, as it is faulty, but more importantly, I need to get my pc to recognise the nano. Please help.

  • Using my iPod Nano 4GB (2nd gen) with the Fatman iTube's  remote control.

    I am using the iPod Nano 4GB with my new 'Fatman iTube' valve amp and dock.
    http://www.fat-man.co.uk/docs/product/itube_1.htm
    All works fine (beautiful sound) but only some of the remote control functions work.
    Volume and power off/on and treble/bass work fine but the iPod functions like skip and FF and playlists and menu dont work from the remote control.
    The company that make the amp (TLA) and the dealer (Audio T) both inform me that this is a common problem with remote controls on 3rd party iPod dock hi-fi systems and that Apple are not revealing when they will issue a software fix.
    It only happens with 2nd gen Nanos. All other iPod types talk with these remotes with no problem.
    I have been given a temporary 'workaround' by the manufacturer which is OK for now.
    Have any of you had similar problems between the 2nd generation Nano and remote controls on 3rd party (non Apple) hifi systems?
    Thanks
    iMac 20" Mac OS X (10.4.9)
    iMac 20" Mac OS X (10.4.9)

    hi,
    try the following article my friend...it will definitely resolve your problem..
    http://docs.info.apple.com/article.html?artnum=302420
    http://docs.info.apple.com/article.html?artnum=61711
    Regards,
    Sam

  • My iPod nano 4GB (2nd gen.) battery was great, now its dying within a few hours?

    Hello,
    I have a iPod nano 4 GB (2nd gen.) I have had it for years and up till recently the battery was great on it.
    For a few weeks now my battery will die very quickly. I will have it fully charged and within 2 hours it will be dead. I have no applications running, just music. Nothing has changed at how I use it, but the battery just does not hold.
    I charged it again last night and listened to music for about 30 min when I checked it, the battery was about dead. I gave it a few min. then it said it was half way charged?
    I do not have wi-fi or anything on this...just music.
    I also checked to make sure its software was up to date which it is. Can it just be the batterys worn out?
    Thanks

    Yes.  Your iPod's Lithium ion battery will slowly start to lose its ability to retain full capacity over time.  Nothing lasts forever.  Sorry.
    B-rock

  • Does Gopod v1.4 work on NANO 4gb 2nd GEN?

    Just want to know if Gopod will work on my Ipod Nano 4gb 2nd Gen? My Ipod is Australian model or something cause I live in Australa? Anyone else tried Gopod on ther 2nd gen nano?
    Cheers

    As of this moment, goPod version 1.4 does not support the nano 2nd gen or the new iPod 5th gen.
    But as goPod removes the volume cap imposed by European law, you should not need the use of goPod if your iPod was purchased in Australia.

  • IPod Touch, not detected in Windows or iTunes...

    First of all, hello to everyone...
    i want to say that i read a lot EVERYWHERE about my issue and still i couldnt find a solution...
    the problem is easy, i have a 3rd gen ipod touch, OS 4.2.1 now fully working... but, it's not detected in windows or itunes, as simple as that, and as u all have read in lots of other posts...
    my ipod is now working because i took it to an apple store and they charged it in a MAC and they had no problem at all. the MAC detected the ipod, with all its content and my ipod's name...
    but when i took it home -this has been hapenning since maybe... 5 MONTHS!-, i plug it in my PC and nothing happens...
    ok, first of all, my spec... win vista home premium 64 bits, last version of itunes...
    i tried ALL the solutions provided in APPLE official support page, and nothing happens... that means:
    1- completely uninstall itunes and then reinstalling it... i ALSO FORMATED my entire hard drive twice!!!!
    2- tried all USB ports and even an entirely different PC and nothing happened
    3- bought 3 different IPOD to USB cables and nothing happened
    4- tried setting ipod to restore, that way itunes SOMETIMES detected the ipod but i coulnt restore because of different error codes, so i had to take it several times to apple store to "unblock" it...
    the only way it works -detection and charge- is with MAC computers or dock systems such as an iHome my gf has thats the way im charging it now, but otherwise it wont work...
    i would really appreciate any help, since idont know what else to do!!
    thx in advance!!

    HI I was having some other problems getting my itouch to restore because it was not being recognized in itunes and kept erroring out. Now it has finally restored after I updated all kinds of drivers and removed and reinstalled itunes and apple software a million times,(yes this is all after installing itunes 8.1 and paying for an itouch upgrade as well) Now itunes says it cannot do anything with the ipod because it is getting an invalid response from the device. So it won't put anything back on my itouch or even show that I have plugged it in. I emailed tech support, If I find anything out I'll let you know, will you do the same for me?

  • HT1535 I would like to move my songs from my ipod nano back on to my freshly reinstalled windows and iTunes.  Can that be done?  I turned off automatic syncing so I can charge up the ipod.

    I would like to move my songs from my ipod nano back on to my freshly reinstalled windows and iTunes.  Can that be done?  I turned off automatic syncing so I can charge up the ipod.  Help!

    You won't be able to, just by navigating out the iPod's photos folder in iTunes. You'll likely need the help of some sort of third party software to get the job done for you.  One thing you'll want to keep in mind about these photos is that they are no longer in their full resolution, but instead are scaled down thumbnail versions that were optimized for viewing on your iPod's Video smaller 2.5" LCD display.
    Here is one such product.
    http://www.macroplant.com/phonetopc/
    Google for more.
    B-rock

  • Ipod touch 16gb 2nd gen not recognized by my pc or itunes..

    hello.
    received my Ipod touch 16gb 2nd gen this morning from an ebay seller.
    i have been trying to get it to work.
    its screen is ALL BLACK , DOES NOT POWER ON, DOES NOT CONNECT TO MY PC.
    I have installed latest itunes, my ipod isnt recognized, and it isnt even charging.
    Ive tried my old ipod classic's cable, which works with my old ipod.
    It doesnt work on touch either.
    tried on a different pc, no use. re installed itunes, tried everything, its just black :s what the heck is this ?
    I checked for serial number, it says on apple.com that it has warranty till Jan 2010
    these are the ipod diagnostic result via itunes:
    Microsoft Windows XP Professional Service Pack 3 (Build 2600)
    INTEL DG31PR
    iTunes 9.0.1.8
    QuickTime 7.6.4
    FairPlay 1.5.18
    Apple Application Support 1.0
    iPod Updater Library 9.0d11
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 2.6.0.32
    Apple Mobile Device Driver not found.
    Bonjour 1.0.6.2 (118.5)
    iTunes Serial Number 224064FDE8EF010E
    Current user is an administrator.
    The current local date and time is 2009-10-26 11:13:22.
    iTunes is not running in safe mode.
    Video Display Information
    NVIDIA GeForce 9600 GT
    ** External Plug-ins Information **
    No external plug-ins installed.
    ** iPod/iPhone Connectivity Tests **
    iPodService 9.0.1.8 is currently running.
    iTunesHelper 9.0.1.8 is currently running.
    Apple Mobile Device service 2.50.39.0 is currently running.
    Universal Serial Bus Controllers:
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Device is working properly.
    No FireWire (IEEE 1394) Host Controller found.
    ** iPhone/iPod Touch Sync Tests **
    No iPhone or iPod found.

    it does have warranty
    So take it to an Apple store or go here -> https://selfsolve.apple.com/GetWarranty.do to send it in to Apple for repair.

  • IPod not detected by Windows or iTunes!!

    I bought a new iPod Video days ago but it's not detected by Windows/iTunes!!
    However, it worked when I connected my old ipod mini...
    Any reply would be appreciated.

    hi,
    try the following article my friend...it will definitely resolve your problem..
    http://docs.info.apple.com/article.html?artnum=302420
    http://docs.info.apple.com/article.html?artnum=61711
    Regards,
    Sam

  • IPod Nano Restore, USB Device Not Recognized. Windows XP. What to do?

    Hi,
    I tried to reset my iPod Nano but it did not work. It has a blank screen with the backlight on, and the music is playing. Someone suggested that I do a restore.
    However, when I connect my iPod to my PC, it says it is an Unrecognized USB device. I have Windows XP Pro, the restore application says it cannot initialize iPod.
    What am I to do?

    Someone here said that you need two drivers usbstor.sys and usbstor.inf I found them at driverguide.com. I have not tried to load them yet but I will probply tommorrow.My coumputer will not see ipod as a hard drive, it loads video fine and all my music but no pics.

  • Ipod nano 4gb newest edition  doesnt react on windows xp pro !!!help!!!

    bought new ipod nano 4gb usb can read the ipod
    all works have itunes have tried many none marched
    maybe software to read the ipod cuz windows needs more software to read the ipod
    it hasn't done anything yet searching yet whole day
    hope i've got many reactions
    !!!please help!!!

    or has somebody a software cd for windows xp (what isn't included by this version)
    maybe it excist? else apple have to make it there are so many people with the same problem as me _*so apple: do something on it*_

  • Airplay not detected in windows 7 itunes.

    Airplay not detected on windows itunes even after windows update. Security & windows firewall not an issue. Please assist in re-installing the airplay option in my windows 7 itunes.

    I, too, have the same problem. I have read multiple posts, but nothing works. It all began with an iTunes update. Airplay, my ATV, home sharing, and Apple Remote all worked. Now, everything that is dependent on iTunes does not work.
    They are all on the same network.  I have checked it and changed it multiple times. My ATV retrieves photos from my Win 7 HP computer fine, but iTunes might as well not exist. The ATV won't see iTunes through home sharing. None of my AirPlay devices are recognized by iTunes. There isn't even the icon. Remote doesn't recognize the iTunes library either.
    I have reinstalled iTunes several times. Shut down and restarted everything several times. On two occasions, it all worked for a short time, so I know it can work. But I can't replicate that, no matter what I do.
    I have disabled Norton security (and updated it). No difference. I shouldn't have to remove it since it all worked before the iTunes update. That's why I believe it is an iTunes issue. It once worked. Everything else works.

  • IPod Shuffle 2nd Gen not detected by iTunes 11.3

    I have two Macs both running Mavericks 10.9.4 and iTunes 11.3.
    Neither one can detect my 2nd Gen iPod Shuffle!
    I have tried all the recommended tips published at apple.com and elsewhere.
    I have access to a Win 7 box with iTunes 10.x and it sees the Shuffle just fine.
    Windows iTunes reports 1.0.4 software on the Shuffle.
    In terms of status lights, I get a SINGLE orange flash on the Shuffle when I first plug it in to either Mac...then nothing.
    I have an external charger for the Shuffle so I can confirm that it is fully charged.
    Any suggestions?
    -MJ

    Hi MJ,
    after reading a lot of posts concerning connection problems with the iPod Shuffle 2G I finally found a solution. A lot of people had similar problems because of broken or damaged connection cables, pins etc. but also because sometimes the USB plug didn't sit tight enough.
    That's how I recognized that this was also the case with mine. I was able to move it quite a lot, even plugged-in. So I tried the second USB port that seemed to be a little tighter already. Nevertheless I still got the short amber blinking light when I plugged it in completely.
    What did the trick for me was to pull the USB plug back out a little until a short green light appeared, then I pushed it back inside a little until I got an alternating amber light. At the same time iTunes recognized the iPod. Also the plug sat stable at this point and I didnt move it anymore until I disconnected again. In the beginning a tried this method a couple of times until it actually worked, as the point of the best connection seems to be really small.
    So as it seems in the end it wasn't a software problem but one of a too loose USB plug. Probably buying a new cable could also solve your problem.
    Richard

  • Ipod nano 7 th gen not shown on itunes but detected on vista.

    Hi when i connect my ipod to laptop it is detectd on my  windows but my i tunes is unable to identify my ipod, what shuld i do??

    What have you tried so far in terms of troubleshooting this issue?  Are you plugging the iPod into a high powered USB 2.0 port on the back of your PC? Have you tried a different USB cable?
    What happens if you try to reset the device with it still connected to the PC?
    How to reset iPod
    Has this iPod ever worked on this PC or is this the first time you have time you have tried connecting it?
    Have you carefully worked through each and every single suggestion in this Apple support document?
    iPod not recognized in 'My Computer' and in iTunes for Windows
    B-rock

  • IPod Touch (2nd gen) not recognized by computer and iTunes

    When I connect my iPod Touch to my laptop, running Windows 7, neither the computer nor iTunes recognizes my iPod. Everything worked before with Vista.
    When I plug the iPod into the computer the iPod does turn on put the battery doesn't charge and the iPod does not show on the Device Manager.
    I have gone through and uninstalled and the reinstalled iTunes, QuickTime, Apple Software Update, Apple Mobile Device Support, Bonjour and Apple Application support. With no positive result. In fact I have done it twice.
    In going back to make sure everything had installed I have noticed several things.
    The Apple Software Update, Bonjour, iTunes folders and Common Files are located in Program Files(x86) There are also copies of the Bonjour, iPod, Common Files, and iTunes folders are also located in the Program Files folder. Are these file locations correct?
    Also, I have read somewhere that there should be usbaapl.cab, usbaapl.inf, usbaapl.sys files. I can't find any of these file. Are these files necessary?
    Any help will be appreciated.

    greetings rkonrv and welcome to Apple discussions !
    it seems your have seen this KG then.
    maybe this tip by Beebopp (though a little off topic) will provide some pointers:
    +This solution is very similar to one above but worked for me. Am using iPod Touch 2nd Gen with 32 bit version of Windows Vista where the iTouch is being seen by Windows but does not show in iTunes. In my case it was being identified by Windows as a camera. I tried un-installing and re-installing iTunes and all the other Apple apps with no luck. Was almost ready to throw in the towel when I did one last search for alternate solutions and found the following instructions to reinstall the drivers, but instead of having the system look to the c:\Windows\inf or c:\windows\system 32 folders for the drivers, the path is changed to C:\program files\common files\Apple\Apple Mobile Support\Drivers, which is apparently where Vista installs the drivers. Once I changed the path the driver properly reflected the iTouch as a USB device, and not a digital camera. Try this if you are having similiar issues.+
    +Here are the steps:+
    +1. Verify you have the following files usbaapl.cat, usbaapl.inf & usbaapl.sys in the following directory "C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers"+
    +2. Log in using an ADMINISTRATIVE account+
    +3. Single left click on START+
    +4. Single left click on RUN (You may need to change the start menu to 'classic view' to see RUN, you can change back after if you like)+
    +5. Type in " devmgmt.msc " then hit Enter (Don't type in the quotes)+
    +6. Look for Imaging in the Device Manager window, and click on plus sign (In Vista you may not see the "Imaging" option. Look under "Portable Devices" as an alternative)+
    +7. Now you should see " Apple iPod " as a device underneath Imaging (or Portable Devices)+
    +8. Right click on " Apple iPod " then single left click on Properties+
    +9. Single left click on the " Driver " tab+
    +10. Single left click on " Update driver "+
    +11. Select " Install from a list or specific location " or "Browse my computer" whichever shows on your version of Vista+
    +12. Single left click on " Include this location in the search " if shown+
    +13. Paste " C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers " (Don't type in the quotes) into the box " Include this location in the search "+
    +14. Single left click NEXT and keep clicking through until " Apple iPod USB Driver " is detected, if no list appears then you should see the little animated circle thingie spinning. It's looking and working. Be patient.+
    +15. Hopefully you will get a successful message.+
    +16. The correct drivers(s) are now installed.+
    +17. Start up iTunes, and see if you iPod is detected again.+
    good luck !

Maybe you are looking for