IPOD NANO 4GB Can't read disc

We tried to update the Nano with new songs we had downloaded. Kept getting message "Can't read disc". Tried to restore Nano to factory settings. Downloaded iTunes 7.0 and updated iTunes. Got the following message after iTunes updated: "The iPod "Shannon's iPod" could not be restored. An unknown error occurred (1418)."
We purchased this iPod September 5, 2006 so it is not very old. Does this error mean we need to take it back to where we purchased it and get another one or send in to iPod for factory repair or what? I don't know what to do with this. Can anyone help or give me some direction?

Kept getting message "Can't read disc
was that the message referred to in the following document?
"Disk cannot be read from or written to" when syncing iPod or "Firmware update failure" error when updating or restoring iPod
or was yours saying something different?

Similar Messages

  • Formatted my new iPod Nano 4Gb and my application can't find the Device ID

    Hi,
    Just bought a new Nano 4Gb, updated it to 2006-06-28 (1.2) and of course it couldn't be recognized by Windows after that. Followed the instruction and formatted the Nano and made a Restore, worked fine!
    Now to my problem, when using my application Anapod Explorer (from www.redchairsoftware.com) it can connect to the Nano but it says the iPod don't have any Device ID so it can't authenticate to the iPod...
    Anyone more who is using this superb software?
    It seems like if some information is missing in the iPod after the formatting of it...
    Please advice!
    Best Regards

    Additional Information:
    Since some information seems to be missing on my iPod Nano 4Gb I compared the files with my iPod Video 60Gb.
    Comparing the directories: [driveletter]:\iPod_Control\Device
    on my iPod Nano 4Gb and my iPod Video 60Gb
    iPod Nano 4Gb:
    The file SysInfo is empty, containing no data when opened in Notepad.
    iPod Video 60Gb:
    The file SysInfo is of 1KB and another file named "_unlocked" is present.
    The information in the SysInfo file is:
    BoardHwName: iPod M25
    pszSerialNumber: JQ6040HFTXL
    ModelNumStr: MA147
    FirewireGuid: 0x000A270014E1CDBA
    HddFirmwareRev: BU011A
    RegionCode: S(0x0006)
    PolicyFlags: 0x00000001
    buildID: 0x06128000 (6.1.2)
    visibleBuildID: 0x01128000 (1.1.2)
    boardHwRev: 0x00000000 (0.0 0)
    boardHwSwInterfaceRev: 0x000B0005 (0.0.11 5)
    bootLoaderImageRev: 0x00000000 (0.0 0)
    diskModeImageRev: 0x00000000 (0.0 0)
    diagImageRev: 0x00000000 (0.0 0)
    osImageRev: 0x00000000 (0.0 0)
    iPodFamily: 0x00000000
    updaterFamily: 0x00000000
    I have done the diagnstic test on the Nano and there are no errors and the iPod Nano is functional but I can only use iTunes to load it with music, I can't use the wonderful Anapod Explorer.
    Another thing:
    When connecting my iPod Video to my computer it shows up with a drive looking like an MP3 player, when connecting my iPod Nano it shows up looking like an ordinary disc drive.
    Best Regards
      Windows XP Pro  

  • Ipod nano 4GB stutters ...

    I've just got my personalized ipod Nano 4GB and it seems not to work properly.
    The sound/music "stutters" in a random manner, especially when I am listening BBC podcasts.
    It is something with the ipod and not related to the source file since rewinding and playing the same file again does not reproduce the stutter on the exact same place of the “track" , but if it continues playing, the stutter will occurs randomly in another place/time of the playing podcast or music file.
    I've tried everything: from resetting the ipod, factory reset, last firmware update, etc but it still behaving in the same away.
    Could someone please give me a feedback and confirm if this is a common problem with ipods?
    (I've sent a msg to Apple, they told me to contact customer services/support - I did - but nothing... -- should I send it back and try to find an alternative to ipod?)
    Before I forget it is just 3 or 4 days old .
    Thank you all.
    ipod nano 4GB    

    Deluded, I am able to recreate the stuttering problem on my 2GB Nano, also purchased just a few days ago (Monday, July 31, to be exact - I have also updated it with the latest iPod Updater). I downloaded the latest BBC "Wake Up to Money" podcast (August 4) and heard it stutter a couple times within the first 5 minutes; I played it again and it stuttered again, but not in the same places it had before. I also noticed random little "ticks" throughout the playback.
    I did some testing with the LAME 3.96.1 MP3 encoder, and heard very similar "ticks" on a music track encoded to 56 kb mono @ 44.1 kHz sampling rate, the same parameters as the BBC podcast. However, I never heard it stutter, although this may be due to the much shorter length of the music track (4:24) as opposed to the podcast (23:51) (note that the length in and of itself is not a problem - I've already played a single 4-hour VBR MP3 without a single glitch).
    After trying a few more settings in LAME, it appears that the Nano has a problem with mono MP3 files at a 44.1 kHz sampling rate - mono MP3s at 32 kHz or 22.05 kHz were tick-free, as were mono AAC files at 44.1 kHz. I tried converting the podcast to a mono 64 kb AAC file in iTunes, and sure enough, it played back perfectly (or at least the first 4 minutes) - no ticks or stutters of any kind.
    Note that this is hardly conclusive, as the ticking and/or stuttering is very random and I've only tested it on a couple files, but it does seem to point strongly to the Nano having problems with mono MP3 files at 44.1 kHz.
    This is something Apple needs to be made aware of, but until /if they offer a fix, it appears that simply transcoding the podcasts to mono AAC files will do the trick (note that in the "Custom" encoder settings in the iTunes preferences, you actually need to specify double the bitrate you want the file to be when you select "Mono", i.e. if you want a 56 kb mono AAC, you'll need to set the bitrate at 112 kb - it should then say "56 kb (mono)" in the Details box). Also note that the converted files will not show up under "Podcasts" in iTunes or on the Nano - they'll just be standard files in the Library, although all the tag information will still be there, so they will sort correctly, i.e. the artist name will be "BBC Radio Five Live".
    ...Just did a quick test, and it appears that you actually can force iTunes to recognize the AAC file (which will have an .m4a extension) as an actual podcast. To do this, open up the iTunes Podcasts folder (if you're using the default iTunes setup on a PC, it should be "C:\<your user name>\My Documents\My Music\iTunes\iTunes Music\Podcasts"), open up the folder that corresponds to the show containing the podcast you just converted (in this case, "Wake Up to Money") and drag-and-drop the .m4a file into the Podcast window in iTunes. You can then delete the original .mp3 file (turning on the "Kind" and "Bitrate" columns makes this much easier to keep track of).

  • IPOD nano 4GB Sleeps and wakens on its own

    I have a nuciance problems hopefully someone can educate me on how to fix.
    I have 60+ hours of audiobooks on my Ipod Nano 4GB which I listen to non-stop in my car using an iTrip connector.
    The Ipod goes to sleep:
    1. every 18-20 minutes of use
    2. it always has 0.12 or 0.13 on the time left at the lower right of the window everytime
    3. it stay asleep 40-50 seconds every time
    4. it picks up exactly where it went to sleep!
    During this sleep period the Ipod beeps when I try to use the keys but nothing happens and nothing changes when it awakens. I have found the best solution is to do nothing and let it awake on its own.
    Any suggestions anyone? Thanks from a new user....
    IPODnano 4GB   Windows XP  

    That's a new one (if you like to be the first at things, then congrats!). Uh, let's see.
    1. After hitting play, turn the Hold switch on. Does that fix it?
    Also, try Restoring the iPod.
    Check these out:
    5Rs
    5Rs Tutorials
    Restoring iPod to Factory Settings
    If neither of those work, you may need to have your iPod sent in for service:
    iPod Service Request
    I hope this helps!

  • Ipod nano 4gb trouble i need help badly

    hi im tom,
    i loaded my ipod nano 4gb on my puter and i wanted this song off my mate. he has a mac so i coneced it and i started loading his sond off itunes and im like ok the it said my ipod crashed. so i went home and pluged it into my puter and i went into itunes and i looked where your i pod pops up but it wasnt there. so i went into my computer and cliked on it then my puter half froze cause i cliked on it.
    wat should i do? ring the suport people?

    Hi Tom. First, since you use a PC and your mate uses a MAC your ipod was either going to have to be formatted for use on a MAC or for the PC. Unless I am mistaken you can't switch back and forth without reformatting. I guess since someone else will likely point this out, you also were trying to do something considered illegal file sharing by taking music from your mate for your own use.
    http://docs.info.apple.com/article.html?artnum=61711
    Take a look at the above link to see if that helps any. Pay attention to the reformatting part as that may be what you need to do.

  • My Ipod NANO 4gb keeps turning off at random times

    My Ipod NANO 4gb keeps on turning off at random times. The battery is fully charged, and i've updated the IPOD and ITUNES. What can I do?
      Windows XP Pro  

    Check the sleep option, maybe it being hit accidently. Maybe reset your setting on ipod, check background setting. Seems strange.Maybe use the hold button to lock ipod.

  • Ipod nano 4gb newest edition  doesnt react on windows xp pro !!!help!!!

    bought new ipod nano 4gb usb can read the ipod
    all works have itunes have tried many none marched
    maybe software to read the ipod cuz windows needs more software to read the ipod
    it hasn't done anything yet searching yet whole day
    hope i've got many reactions
    !!!please help!!!

    or has somebody a software cd for windows xp (what isn't included by this version)
    maybe it excist? else apple have to make it there are so many people with the same problem as me _*so apple: do something on it*_

  • ITunes 6.0.1.3 not syncing Outlook Contacts or Calendar with ipod Nano 4GB

    I have Outlook 2003 installed and setup with a Microsoft Exchange Server. I have about 200 contacts currently stored in it.
    I recently purchased a ipod nano 4gb with hopes of syncing my contacts and calendar with that and being able to throw away my old Palm. The ipod nano works great for syncing music but I can't get it to sync either the calendar or contacts from outlook.
    I check the box for syncing contacts and choose Microsoft Outlook from the drop down. Then iTunes only gives me the option of syncing all contacts (which is fine with me) and I click Okay. Then I choose update from the ipod nano right click menu. The status bar says updating contacts but does not import any of my contact to my ipod. Also, except for the 1st time, the Permission Window asking for access to Outlook has not popped up again. When it did that first time, I was told that there was an error and itunes could not copy contacts over. Since then there have been no errors from iTunes.
    I have tried all the steps in the apple online help docs (unchecking boxes, restarting, re-checking, etc..) but can't find a solution. I don't want to have to manually Save As each calendar item and contact. Frankly, I'd rather just return the device.
    Can anyone help me?
    thanks in advance.

    Possible. It is just odd that the day before the update to 9.x.x (I forgot the release), it worked great. Following that upgrade, the sync died. I could reinstall the old release (per instructions from Apple Tech Support) and it would sync. However, not upgrading your iTunes means not upgrading your OS...and that is not an option. However, I think I will have XP reistalled on my machine...and then put a fresh install on iTunes...and see what happens.
    km

  • IPod Nano 4GB from PC to iMac

    I have an iPod Nano 4GB that was formatted for Windows a couple of years ago. Shortly afterwards I bought and iMac and would like to like to be able to sync my iPod with the iMac. Most songs were loaded from CDs. However, a few were purchased from iTunes on the PC. What is the best way to move the entire iTunes library from the PC to iMac and allow synching between iPod and iMac going forward? Thanks.

    Thank you so much; I have been scouring these discussion forums for a solution to my problem!
    I was having problems deleting songs from my iPod and reclaiming the space, so I restored my iPod. Afterwards, I was only able to fit on about 50 songs on and had no idea what to do! I tried looked at dozens of discussions on here, tried the five r's, changed the drive letter, updated iTunes and my iPod...
    However, your post made me look at song sizes and I realised that the ones imported from my CDs were WAV and taking up over 1,000kpbs each!
    I'm currently importing songs from my CDs to iTunes again, this time into mp3 files!
    Thank you!!!

  • I have an ipod nano 4GB and use pc windows xp . since last year my ipod didnt sync any new songs saying "the ipod cannot be synced the required folder couldnt be found" and when i try to update the itunes version another error occured. plz HELP!!!!!!!!!

    I have an ipod nano 4gb and use pc with windows XP. since last year my ipod suddenly didnt want to sync any new songs saying " the ipod "MOAMEN" cannot be synced. the required folder couldnt be found" and when i try to update the itunes version another error occurs and i dont know when i tryed to format ipod i didnt find "format" button. so plz give me suggestions instructions i extremely bored !!!!!!!!!!!!!1

    Uninstall/Reinstall iTunes then try to rebuild the library.
    http://support.apple.com/kb/HT1925  (uninstall/reninstall)
    http://support.apple.com/kb/HT1451 (recreate library)

  • I rec'd an iPod Nano and can't get it to sync with playlist. I also have Windows 8. I need help!

    I have rec'd an iPod Nano and can't get it to sync with my existing playlist. I am using a Windows 8 Dell laptop. Any suggestions?

    One iCloud account has one user name (a .mac or .me email name) and password.  If you have set up multiple accounts in the past then you must choose one and stay with it.  If you don't know the user name, then you have a problem.  If you haven't really begun using iCloud (but you mention trying to get mail, so I'm assuming you have used iCloud before), then use a .mac or .me account you know you have or just sign up for a new account - and be sure to write down the name and password for future use.
    If you want to use the account to sync your contacts, email, calendars, etc, then each of your ios devices need to use the same account, otherwise they will be independent of one another.

  • Ipod nano 4gb use itunes to restore востанавливаю все равно все тоже

    ipod nano 4gb use itunes to restore востанавливаю все равно все тоже

    restored my ipod and now it works but why does this happen? Is this a hardware problem, if it is, should i return my ipod. Or is this just a software problem that will be fixed in future updates?
    I'm not sure why exactly an iPod will say "Use iTunes to restore", but probably just because of a regular internal software problem.
    If you're iPod isn't displaying "Use iTunes to restore" anymore, and if it's acting fine, this was simply a isolated incident, which may occur now and then to a few iPods, if they're OS (operating system) gets messed up.
    It's similar to if your iPod once apon a time your iPod froze up, then displayed this symbol (it means you need to restore your iPod):
    You restored the iPod, and have never gotten that icon or any problems ever since.
    Will the need to restore your iPod recurr? It would only be by chance, and not relating to that isolated incident; this is, if you're iPod isn't displaying any failure messages soon after, which indicates a recurring true hard drive problem, not just a temporary one.
    If your iPod begins to display "Use iTunes to restore" or other failureful (that's my term for a symbol or behavior that indicates a failure) icons/messages soon after this, you can suspect that your iPod has a true problem with its hard drive/flash drive that a restore didn't fix.
    In this case, you would probably send your iPod in to Apple to get it repaired or replaced.
    I hope that explanation answers your question.
    -Kylene

  • I have an ipod nano(4gb) (generation unknown as it doesn't say anywhere - I need a compatible dock to connect to stereo player etc - what adapters do I need?

    I Have an ipod nano (4gb)(generation unknown as it doesn't say anywhere on or with device) - I need a compatible dock to connect to stereo player etc - what adapter do I buy?

    She bought it on eBay. It came in what appeared to be normal iPod packaging with documentation and CD.

  • I lost my iPod Nano. Can I retrieve all of the songs in my itunes library, or just the ones I purchased from the store?

    I lost my iPod Nano. Can I retrieve all of the songs in my iTunes library, or just the ones I bought through the iTunes store?

    The "bar" at the bottom does not say anything about all of your songs being on the iPod.  It just shows you how much of its storage capacity is being used, based on what is on the iPod.
    If you see "On This iPod," that means the iTunes sidebar (along left side of window) is not visible.  This is easier to describe with the sidebar visible, so from the iTunes menu bar, under View, select Show Sidebar. 
    Select the iPod in the sidebar, under DEVICES.  There is a bar of buttons near the top, starting with Summary.  Click on Music next to Summary.  This is the iPod's Music screen, where you tell iTunes how to sync songs to the iPod.
    Check the box for Sync Music.  You can choose to sync Entire music library, if (?) your iTunes music library fits on the iPod.  With this setting, your entire iTunes music library syncs to the iPod, and new songs get synced automatically.  A 7th gen iPod nano is 16GB, so your iTunes music library would have to be less than 16GB (not counting non-music content on the iPod).  Otherwise, you can choose to sync Selected playlists, artists, albums, and genres.  Then, select (checkmark) the playlists, artists, albums, and/or genres you want on the iPod from the lists below.  If you want newly added songs to sync to the iPod, they must be part of your selection.  For example, you can add them to a playlist that you have selected for syncing to the iPod.
    When you click Apply, the songs from your selection sync to the iPod.  Going forward, changes to your iTunes library (based on your settings on the iPod's Music screen) sync automatically to the iPod, the next time it is connected (or when you click Sync).

  • Ipod nano 3 can't in win7 synchronous?

    Ipod nano 3 can't in my win7 synchronous, can connect to other computers, what's wrong?
    thanks help, please.

    See:
    http://support.apple.com/kb/TS3716
    BTW, you posed in the iPod touch forum.

Maybe you are looking for

  • Print Terms & codition in last page of PO/pass varaible in Po text

    Hi All, I need to  print the PO , in which the Terms & condition should be printed on the back side of the PO. While designing the sapscript , how to do this . My requirement is if the PO is more than 1 page i need to print the PO on last page ( at t

  • IBook is STILL resetting

    I put a topic on a few days ago: "I started up my iBook G4 one morning and my documents and programs were still there, but none of my settings were there and my programs had been reset, I lost all my iPhoto pictures, iTunes stuff, aim settings, etc.

  • Photoshop CS3 loading times when opening file or creating new

    Hi all, Every time I open any kind of file or when I create a new file it takes Photoshop at least 30 secs to open or create the file. I also have PS installed on another computer (with the same specs) where I don't have this problem. Does anyone hav

  • RFC Structure got changed, getting ArrayIndexOutOfBoundsException Exception

    Hi All, I am using a RFC in my web Dynpro Application. before it was working fine but now my RFC's Structure name got chnaged. I reimported the RFC and mapped. But now I am getting ArrayIndexOutOfBoundsException Exception java.lang.ArrayIndexOutOfBou

  • Monitor file system and run delete

    Hello If I get archiver error(ORA-00257) or if the file system is 98 percent full, the archivelogs should be deleted from o/s via rman. How can I achieve this from grid control point of view ?