IPod Nano 4GB isn't recognized

I have a 4GB Nano. It isn't more than 9 months old. When I plug it into my computer,it isn't recognized by iTunes, iPod Updater, or my computer. I have tried all the 5 R's that is suggested by Apple. Nothing seems to work. I have read most articles provided by Apple. The one thing I haven't done is get a new USB cable for my iPod which seems like my only option. And my iPod is recognized by other computers. I don't want to send it into Apple either. Anyone have any ideas about what I should do?
Dell Windows XP

Hello,
Just making sure...have you seen this link?:
iPod missing in Windows or in iTunes
Try putting your iPod into disk mode:
1 - Reset it - hold the "menu" + "select" (center) buttons on your iPod together for 7 seconds until the Apple logo appears.
2 - Put your iPod into disk mode - as soon and the Apple logo appears on the screen, immediately begin to press and hold the "select" (center) and "play/pause" buttons for a few seconds, then a "OK To disconnect" screen should appear. (This may take a few attempts to make this happen properly).
3 - Connect it - Connect your iPod to your computer again, and see if iTunes, My Computer, or the iPod Updater recognizes your iPod now...
To learn more about this...
How to put your iPod into disk mode
I hope this helps!
~~Kylene

Similar Messages

My iPod Nano 5G isn't recognized by my MacBook Air?

I recently purchased a used iPod nano, 5th generation. My computer finder nor iTunes recognizes that is iPod is connected via a 2.0 USB cord. I have an iPhone and that connects and syncs perfectly thru iTunes and iPhoto. I've gone thru every single troubleshooting step that Apple recommends but nothing seems to work. The iPod I purchased came with a bunch of music on it that I don't want and would like to wipe it clean, but my understanding is that you can only do that thru iTunes. That is my ultimate goal, that way I can start putting my music on it. Thanks for your help!!
I only have a MacBook Air. My fear is that the previous owner had a PC, so I'm wondering if it's formatted for a PC, which is why my Mac doesn't recognize it. If that is the case then how can I reformat it using my Mac if my Mac doesn't recognize it?
Thanks again!!
Oh, I have the latest and most up to date software on my Mac. Just bought it a few months ago.

1. Click on your windows start menu. Type in "services". Click on it and when it pops up, on the bottom of it click on "standard". Now Scroll down to find "Apple Mobile Device" Right click it when you see it and click on "Start". When it has started, close iTunes and replug in your iPod and it should show up.
2. Check the USB cable
3. Verify that Apple Mobile Device Support is installed
4. Restart the Apple Mobile Device Service and verify that the Apple Mobile Device USB Driver is installed.
5. Check for third-party software conflicts.

Why isn't my Ipod nano 6th generation being recognized on itunes after updating software to 1.2

Why isn't my Ipod nano 6th generation being recognized on itunes after updating software to 1.2?

I found that all the movies that I want on my nano have iTunes extras.

My iPod nano g7 isn't showing up on iTunes although i plug it in. it shows on the computer but not on iTunes. also it won't sync , accept new songs and doesn't put on podcasts. it is new, i got it for christmas. PLEASE HELP

my iPod nano g7 isn't showing up on iTunes although i plug it in. it shows on the computer but not on iTunes. also it won't sync , accept new songs and doesn't put on podcasts. it is new, i got it for christmas. PLEASE HELP

Hi avmary11,
If your are having issues with your iPod not being recognized by iTunes (but it is being recognized by the computer), you may find the following article helpful:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/ts1363
Regards,
- Brenden

Formatted my new iPod Nano 4Gb and my application can't find the Device ID

Hi,
Just bought a new Nano 4Gb, updated it to 2006-06-28 (1.2) and of course it couldn't be recognized by Windows after that. Followed the instruction and formatted the Nano and made a Restore, worked fine!
Now to my problem, when using my application Anapod Explorer (from www.redchairsoftware.com) it can connect to the Nano but it says the iPod don't have any Device ID so it can't authenticate to the iPod...
Anyone more who is using this superb software?
It seems like if some information is missing in the iPod after the formatting of it...
Please advice!
Best Regards

Additional Information:
Since some information seems to be missing on my iPod Nano 4Gb I compared the files with my iPod Video 60Gb.
Comparing the directories: [driveletter]:\iPod_Control\Device
on my iPod Nano 4Gb and my iPod Video 60Gb
iPod Nano 4Gb:
The file SysInfo is empty, containing no data when opened in Notepad.
iPod Video 60Gb:
The file SysInfo is of 1KB and another file named "_unlocked" is present.
The information in the SysInfo file is:
BoardHwName: iPod M25
pszSerialNumber: JQ6040HFTXL
ModelNumStr: MA147
FirewireGuid: 0x000A270014E1CDBA
HddFirmwareRev: BU011A
RegionCode: S(0x0006)
PolicyFlags: 0x00000001
buildID: 0x06128000 (6.1.2)
visibleBuildID: 0x01128000 (1.1.2)
boardHwRev: 0x00000000 (0.0 0)
boardHwSwInterfaceRev: 0x000B0005 (0.0.11 5)
bootLoaderImageRev: 0x00000000 (0.0 0)
diskModeImageRev: 0x00000000 (0.0 0)
diagImageRev: 0x00000000 (0.0 0)
osImageRev: 0x00000000 (0.0 0)
iPodFamily: 0x00000000
updaterFamily: 0x00000000
I have done the diagnstic test on the Nano and there are no errors and the iPod Nano is functional but I can only use iTunes to load it with music, I can't use the wonderful Anapod Explorer.
Another thing:
When connecting my iPod Video to my computer it shows up with a drive looking like an MP3 player, when connecting my iPod Nano it shows up looking like an ordinary disc drive.
Best Regards
Windows XP Pro

My ipod nano has stopped being recognized by my mac computer

My ipod nano has stopped being recognized by my mac computer, it used to work and all of a sudden it isn't, please advise...

Hi there,
You may find the troubleshooting steps found in the article below helpful.
iPod not recognized in iTunes and Mac desktop
http://support.apple.com/kb/ts1410
-Griff W.

Ipod nano 4gb use itunes to restore востанавливаю все равно все тоже

ipod nano 4gb use itunes to restore востанавливаю все равно все тоже

restored my ipod and now it works but why does this happen? Is this a hardware problem, if it is, should i return my ipod. Or is this just a software problem that will be fixed in future updates?
I'm not sure why exactly an iPod will say "Use iTunes to restore", but probably just because of a regular internal software problem.
If you're iPod isn't displaying "Use iTunes to restore" anymore, and if it's acting fine, this was simply a isolated incident, which may occur now and then to a few iPods, if they're OS (operating system) gets messed up.
It's similar to if your iPod once apon a time your iPod froze up, then displayed this symbol (it means you need to restore your iPod):
You restored the iPod, and have never gotten that icon or any problems ever since.
Will the need to restore your iPod recurr? It would only be by chance, and not relating to that isolated incident; this is, if you're iPod isn't displaying any failure messages soon after, which indicates a recurring true hard drive problem, not just a temporary one.
If your iPod begins to display "Use iTunes to restore" or other failureful (that's my term for a symbol or behavior that indicates a failure) icons/messages soon after this, you can suspect that your iPod has a true problem with its hard drive/flash drive that a restore didn't fix.
In this case, you would probably send your iPod in to Apple to get it repaired or replaced.
I hope that explanation answers your question.
-Kylene

Ipod nano 4gb newest edition doesnt react on windows xp pro !!!help!!!

bought new ipod nano 4gb usb can read the ipod
all works have itunes have tried many none marched
maybe software to read the ipod cuz windows needs more software to read the ipod
it hasn't done anything yet searching yet whole day
hope i've got many reactions
!!!please help!!!

or has somebody a software cd for windows xp (what isn't included by this version)
maybe it excist? else apple have to make it there are so many people with the same problem as me _*so apple: do something on it*_

My ipod nano is no longer recognized by itunes after I installed windows 8.1. The ipod nano still is recognized and works with a Windows 7 computer

My ipod nano is no longer recognized by itunes after I installed windows 8.1. The ipod nano still is recognized and works with a Windows 7 computer

Hello, Pete.
Here is an article I would recommend going through when an iPod is not recognized by iTunes or the computer.
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Usually the resolution is updating the Apple Mobile Device Driver. See the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jason H.

After upgrade to Windows 8.1, ipod nano 7th gen not recognized

/after upgrading to Windows 8.1, ITunes does not recognize my ipod nano 7th gen. I have uninstalled and reinstalled ITunes but no luck. I have gone through all steps in troubleshooting, but it still doesn't recognize it. Help!

Hi cindywindy,
If your iPod Nano is no longer recognized in iTunes after a recent system upgrade, you may find the following article helpful (apologies if you have already seen it):
Apple Support: iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Regards,
- Brenden

ITunes 6.0.1.3 not syncing Outlook Contacts or Calendar with ipod Nano 4GB

I have Outlook 2003 installed and setup with a Microsoft Exchange Server. I have about 200 contacts currently stored in it.
I recently purchased a ipod nano 4gb with hopes of syncing my contacts and calendar with that and being able to throw away my old Palm. The ipod nano works great for syncing music but I can't get it to sync either the calendar or contacts from outlook.
I check the box for syncing contacts and choose Microsoft Outlook from the drop down. Then iTunes only gives me the option of syncing all contacts (which is fine with me) and I click Okay. Then I choose update from the ipod nano right click menu. The status bar says updating contacts but does not import any of my contact to my ipod. Also, except for the 1st time, the Permission Window asking for access to Outlook has not popped up again. When it did that first time, I was told that there was an error and itunes could not copy contacts over. Since then there have been no errors from iTunes.
I have tried all the steps in the apple online help docs (unchecking boxes, restarting, re-checking, etc..) but can't find a solution. I don't want to have to manually Save As each calendar item and contact. Frankly, I'd rather just return the device.
Can anyone help me?
thanks in advance.

Possible. It is just odd that the day before the update to 9.x.x (I forgot the release), it worked great. Following that upgrade, the sync died. I could reinstall the old release (per instructions from Apple Tech Support) and it would sync. However, not upgrading your iTunes means not upgrading your OS...and that is not an option. However, I think I will have XP reistalled on my machine...and then put a fresh install on iTunes...and see what happens.
km

Using my iPod Nano 4GB (2nd gen) with the Fatman iTube's remote control.

I am using the iPod Nano 4GB with my new 'Fatman iTube' valve amp and dock.
http://www.fat-man.co.uk/docs/product/itube_1.htm
All works fine (beautiful sound) but only some of the remote control functions work.
Volume and power off/on and treble/bass work fine but the iPod functions like skip and FF and playlists and menu dont work from the remote control.
The company that make the amp (TLA) and the dealer (Audio T) both inform me that this is a common problem with remote controls on 3rd party iPod dock hi-fi systems and that Apple are not revealing when they will issue a software fix.
It only happens with 2nd gen Nanos. All other iPod types talk with these remotes with no problem.
I have been given a temporary 'workaround' by the manufacturer which is OK for now.
Have any of you had similar problems between the 2nd generation Nano and remote controls on 3rd party (non Apple) hifi systems?
Thanks
iMac 20" Mac OS X (10.4.9)
iMac 20" Mac OS X (10.4.9)

hi,
try the following article my friend...it will definitely resolve your problem..
http://docs.info.apple.com/article.html?artnum=302420
http://docs.info.apple.com/article.html?artnum=61711
Regards,
Sam

My ipod nano is not being recognized by my laptop

dear apple community users,
when i connect my ipod nano to my lapto (hp) it shows the charging sign but it is not recognized by the laptop.
i have tried turning it on and off may times but has not helped
i have the latest version of itunes on the laptop but due to this problem i am not able to sync the music files from the laptop
plss help and reply asap

Good Morning lavanyaroy,
If your iPod nano is not being recognized by your PC or iTunes for Windows, follow the detailed instructions in the article below:
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
http://support.apple.com/en-us/HT204095
All the best,
Judy

My daughters ipod touch 8gb isn't recognized by the computer or itunes. How can I resolve this issue?

My daughter's Ipod Touch 8gb isn't recognized by itunes or my computer. It keeps asking for an install disc which I don't have and I have basic computer knowledge, but not advanced. What can I do to fix this problem?

Have you been through these at all?
iTunes 7 doesn't recognize the iPod.
Your Windows PC doesn't recognize iPod</font color</a>.
iPod appears in Windows Explorer but does not appear in iTunes.
iPod does not appear in iTunes.
Fast user switching in Windows XP is not supported.
Strange iPod behavior.

My ipod nano is not being recognized by any power source:(

My computer and power cord for electrical outlet is not causing any response from my ipod

Good Morning lavanyaroy,
If your iPod nano is not being recognized by your PC or iTunes for Windows, follow the detailed instructions in the article below:
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
http://support.apple.com/en-us/HT204095
All the best,
Judy

IPod Nano 4GB isn't recognized

Similar Messages

Maybe you are looking for