IPOD NANO 5g TOOOOOOOO QUIET!!!!

Right, Just got this ipod 2 days ago and it's on its max volume setting. On the tube whilst playing the ipod, I can still hear the train, other peoples conversations and the music those terrible people play from their mobile phones (one of the main reasons i need an ipod on public transport!) Now, I've read about here that there is an EU law on volume limits, but my ipod touch 2g was at least twice the volume, bought in London and drowns out the chavs on the train. I gave the touch to a girlfriend so i no longer have that. I must be honest and say I'm really disappointed... hmmmm.
Do I have a faulty ipod nano does anyone think?

Hi I tried this from: Zolved.com +Toggle the Hold switch to on, then back to off (none of the red is showing).+
+Press and hold down the Menu and Select buttons for 10 seconds (until you see the Apple logo) as shown in the picture.+ And it appears to have worked, so am guessing this is the standard way of re-setting the Nano? Thanks

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