Ipod nano 5th gen stopped working and now is in different language, wants a passcode

I was listening to a movie when it suddenly stopped. When I looked at the ipod it was in a different language and looking for a passcode. When I plugged it into a computer I got a"usb device not recognized" error message. I've hooked it up to 2 different computers using 2 different usb cables and I still get the same results.

Search for a solution over on Knowledge Base, call U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273) and/or take a trip to your local Apple Store or AASP. 
 Another option is to check out the DIY iPod Repair website. 

Similar Messages

  • My iPod nano 5th generation got wet and now the backlight is so weak I can barley read anything on it. Also, it won't turn on unless it is plugged in (i.e. to a stero or my Mac), so i cant listen to it anywhere but in my house! Help!

    My iPod nano 5th generation got wet and now the backlight is so weak I can barley read anything on it. Also, it won't turn on unless it is plugged in (i.e. to a stero or my Mac), so I cant listen to it anywhere but in my house! Help!

    If the iPod is defective and not abused Apple will exchange it at no cost under your warranty.
    Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • My iPod Nano 5th gen is broken, and I need some help fixing it!

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    You need to get it serviced. The click wheel is damaged.

  • Photo Stream PC-error message "applephotostreams.exe has stopped working" and now additional photos that I want to upload is not uploading.

    I sync my devices with a PC running windows.  I have turned on Photo Stream on my PC, iPhone4S & iPad2.
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    I was having the same problem.  Earlier in the week, I was able to drag a few photos to the upload folder and they synced correctly.  Yesteday, I dragged different photos, and I got the "applephotostream.exe has stopped working" error.
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  • My ipod touch 5th gen stopped working

    it won't turn on and it had more that half battery so the battery didn't finish but the screen won't turn on or anything and i plugged it into my computer but it still won't work

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  • IPod Nano 5th Gen memory issues?

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    I don't use iTunes to syncronize my iPod. I use a third-party program called CopyTrans Manager
    Contact the manufacturer.  Check with them to determine if the issue is with them.

  • Ipod nano 5th gen - works fine when plugged in either to wall or computer and appears to be fully charged but as soon as it is unplugged screen goes blank and will not start - is the battery shot?

    Ipod nano 5th gen - works fine when plugged in either to wall or computer and appears to be fully charged but as soon as it is unplugged screen goes blank and will not start - is the battery shot?

    Yes, your battery is likely toast and in need of replacement.  Not much else for troubleshooting here.  Sorry.
    B-rock

  • My ipod nano 5th gen  wont play movies or videos on my ipod but plays them on itunes when i click on it the screen flashes black i have tried taking the movie off my ipod and putting it back on but it still won't work what should i do?

    My ipod nano 5th gen. won't play movies or tv shows but it plays them on itunes.  When I click  on it the screen flashes black. I have tried taking the videos off my ipod and then putting them back on but it still won't work. what should i do?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • My iPod Nano 5th Gene Play button is not working

    My iPod Nano 5th gene's play button stopped working recently, meaning I can't pause my music and I have to use the "sleep" option to turn it off! I've had it for nearly 3 years, so the warrant is up, and I live no where near an Apple store.

    Is none of the usual 5 R's of troubleshooting resolve the issue, you can be certain that it's hardware related.
    http://www.apple.com/support/ipod/five_rs/nano5gen/
    So whether or not you live near an Apple store, you still need to take or send your iPod in for service to have an out of warranty exchange done for the prices listed on this page.
    http://www.apple.com/support/ipod/service/prices/
    You could also do some research on third party services that will actually repair the damaged component for a little less than what you would pay if you went the Apple route.  A Google search for "iPod Nano repair service" should give you a number of results to work with.
    B-rock

  • Ipod nano (5th gen) plays music on speakers even after connecting earphones...how to stop that?

    ipod nano (5th gen) plays music on speakers even after connecting earphones...how to stop that?

    thanks for the reply....i tried that and it was not working...after that i have connected to itunes and ejected it...it started behaving normally....

  • I upgraded to itunes 10.6 and I can't manually sunc to my ipod nano 5th gen anymore. I have re-installed itunes, restored my ipod and tried it dozens of times

    I upgraded to itunes 10.6 and with that "upgrade" I can't manually sunc to my ipod nano 5th gen anymore. I have re-installed itunes, restored my ipod, tried syncing under another users account and everything else I can think of. It syncs ok upon initial start-up but then when I tryp to select podcasts or music to sync to it, itunes crashes. Now that I restored my ipod, I can't even get my old podcasts much less add new ones.

    Do you have any better luck with that if you update to iTunes 10.6.1.7?
    From the notes for the release:
    iTunes 10.6.1 provides a number of improvements, including:
    • Fixes several issues that may cause iTunes to unexpectedly quit while playing videos, changing artwork size in Grid view and syncing photos to devices.
    • Addresses an issue where some iTunes interface elements are incorrectly described by VoiceOver and WindowEyes.
    • Fixes a problem where iTunes may become unresponsive while syncing iPod nano or iPod shuffle.
    • Resolves an ordering problem while browsing TV episodes in your iTunes library on Apple TV.
    http://www.apple.com/itunes/download/

  • My ipod 5th gen stopped working.

    My ipod 5th gen stopped working. It suddenly turned off (no logo or spinning wheel) and won't turn back on. It won't unlock or anything, completely unresponsive. My computer won't recognize it and it won't charge. My home button is broke as well. Nothing I do makes it seem to respond  please help pretty please

    Place the iPod in recovery mode using one of these programs and then try restoring via iTunes:
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    or
    http://joshuabailey1997.wordpress.com/2010/09/02/recboot-v1-3/
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    and                                           
    RecBoot tip
    RecBoot may have problems on 64X windows, then try:       
    Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
    For MAC or PC       
    The Firmware Umbrella - TinyUmbrella
    Installs blootware on PC too

  • Ipod nano 6 gen power button and volume up and down not working, Ipod nano 6 gen power button and volume up and down not working

    Ipod nano 6 gen power button and volume up and down not working, Ipod nano 6 gen power button and volume up and down not working

    Try restarting your device. If that doesn't work, take it to an Apple store. If it is less than a year old and just stopped working, they will replace it for free (be sure to back it up to iTunes first). If you dropped it, you will have to pay because Apple will not replace a device due to "Human Error." If it is more than a year old, you will either have to pay to get it fixed, or have to pay to get it replaced.

  • My ipod nano 5th gen is still making the clicking noise but won't play music and the screen is black what's wrong?!my ipod nano 5th gen is still making the clicking noise but won't play music and the screen is black what's wrong?!

    my ipod nano 5th gen is still making the clicking noise but won't play music and the screen is black what's wrong?!

    Downloading past purchases from the App Store, iBookstore, and iTunes Storehttp://support.apple.com/kb/HT2519
    Message was edited by: michael08081

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