IPod Nano 6G power/hold broken and still under warranty...

Can I get it replaced/repaired at an Apple Store?

Hope you have more luck than I did especially if you've been anywhere near sweat or in a humid climate, whatever is wrong with the nano they'll blame on water damage.

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  • My Charger is broken but still under warranty but I'm not near any apple stores, My Charger is broken but still under warranty but I'm not near any apple stores

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    No. You must call and make an arrangement to return yours for a replacement. They will set up the return and send you a box and shipping label. Then you send your old charger, cable, etc. back. A new one will be returned to you.
    Do not simply send something to Apple.
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes
    international calling numbers..

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    MotherSound wrote:
    Hello, 
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    You need to contact HP warranty support on this.
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    It's all in the title.

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    I can certainly understand that waiting for a refund can be very disappointing, especially if it takes more than the time expected. Normally, credit card refunds can take a few days and up to a billing cycle depending on your financial institution.
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  • I have an iPod Touch 4th Generation 8gb which is still under warranty until December. I have alot of content on it and i have less then 1 gb left. Is it possible if i can give my iPod to Apple and get a 32 gb model and pay a little extra?

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  • Broken Hinge still under Warranty

    Hello-As many others have already posted, after 8 months my hinges started to come undone. Now, it won't close and the screen is starting to seperate.  Never dropped, stayed on table the entire time.This is such poor construction,  I can't understand why HP has let this happen.One of the usb ports broke inside also.How does one get this corrected?

    
    I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
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  • MY new Ipod Nano does not hold a charge.  I use it mostly as a watch, perhaps look at it 5 or 6 times in 8 hours, and leave it in sleep mode the rest of the time.  I drains to the red line in less than 2 days.  My husband's nano will last a week this way.

    MY new Ipod Nano does not hold a charge.  I use it mostly as a watch, perhaps look at it 5 or 6 times in 8 hours, and leave it in sleep mode the rest of the time.  I drains to the red line in less than 2 days.  My husband's nano will last a week this way.  I thought it drained because of looking at photos, so I quit looking at them and it made no difference.  Am I doing something incorrectly to cause this short battery life?

    You are still under warranty if your iPod is "new."  Take full advantage of it by either calling iPod tech support, Apple Care if you have it or take it in to an Apple store or an AASP.  Whichever is more convenient for you.

  • What would apple do if my ipod touch is broken and is still under warranty?

    What would apple do if my ipod touch is broken and is still under warranty?

    It depends on how it was broken. Apple are very strict when it comes to enforcing warrantys so unless the damage was a result of a manufacturing error then you have little chance of having your device replaced or serviced without having to pay a fee.
    The warranty states that Apple do not cover;
    damage resulting from accident - ie. accidentally dropping it
    liquid damage
    disassembly
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    unauthorised modifications - ie. "jailbreaking"

  • When i charge my ipod it turns on to the apple sign then shuts down again wont turn on and has no battery i tried getting a new cable but it still didnt work i also tried to push the home button and power off button and still didnt work also out of warren

    when i charge my ipod it turns on to the apple sign then shuts down again wont turn on and has no battery i tried getting a new cable but it still didnt work i also tried to push the home button and power off button and still didnt work also out of warrenty

    When you plug it in to iTunes does it show up under devices? Try restoring it. That's the best thing you can do if you're out of warrenty

  • I accidentally washed my 6th generation iPod nano. It will turn on still but now it has a computer screen setup on the screen, is there a way I can get it back to normal?

    I accidentally washed my 6th generation iPod nano. It will turn on still but now it has a computer screen setup on the screen, is there a way I can get it back to normal? I can plug it into my computer and it works and I've click the restore button that comes under the nano's summary when it's plugged in. Any type of help would be greatly appreciated. Thank you!

    Take your iPod Nano back to the Apple Store.  Let them see what you are seeing.  Only this time............
    Prior to leaving the Apple Store:    ***Make sure you have the store staff power the iPod Nano up and demonstrate that it is indeed working properly to your satisfaction.***

  • My Ipod nano 7th generation turned off and won't turn back on. what should I do?

    my Ipod nano 7th generation turned off and won't turn back on. what should I do?

    If you have done the reset and nothing appears and you are sure it still has a charge and it doesn't turn on, you may request for a replacement if it still covered by the warranty. Cheers!

  • Is there any differences between a iPod nano 1st gen usb cable and a iPhone 3G  usb cable? thanks

    Is there any differences between a iPod nano 1st gen usb cable and a iPhone 3G  usb cable? thanks

    Yes you have a one year warranty from the date of purchase from Apple. Go to this link and on the bottom right hand side it will ask you to enter your serial number and will tell you if you are still under warranty. http://www.apple.com/support/
    If you are you can take it to a Apple store, or request service online here http://depot.info.apple.com/ipod/
    If it is out of warranty you can google a third party service provider and get it serviced out of warranty. There are two that I know of that provide free diagnostic service. You only pay for shipping and they will tell you what is wrong and what it will cost to fix. They are ifixipodsfast.com and ipodmods.com but there are others also (I just have no experience with them) Good luck and as was stated it should charge from your usb. and just for grins, look at the docking connector on your ipod and see if there is any obstruction that is obvious.

  • Can I return my Ipod touch 4th generation and get an Ipad, if my Ipod is still under warranty?

    Can I return my Ipod touch 4th generation and get an Ipad 2, if my ipod is still under warranty?

    The warranty doesn't cover that. Sell it and put the money towards a new device.
    (79450)

  • My ipod nano 7th generation is connected and recognised by my new windows 8 laptop but not recognised as a device on itunes

    Hi.  Can anyone help please.  I have downloaded all my music onto my windows 8 laptop. I have tried to sync my ipod nano but am unable to select 'sync' under 'devices' - doesn't allow me to do so.  Ipod is connected and recognised by my laptop.  Help!

    ok so make sure itunes is up to date 11.1.3
    try different usb port, cable, and dont use a splitter or hub
    unplug all non essiential usb devices like printer ect..
    drop all security software including the windows firewall.
    this article may help
    http://support.apple.com/kb/TS1538
    Peace, Clyde

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