Ipod nano 6th gen is not recognized by itunes on a PC running Windows XP professional SP3, itunes 10.2

Running Windows XP professional SP3 and itunes 10.2.
I have followed every troubleshooting page on the apple support site yet my ipod nano 6th gen is not recognized by itunes (but it shows on my pc as a hard disk) weirder still, my ipod nano 3rd gen works just fine on this computer.
Whats wrong? HELP!!!
I have spent 3 days messing with my pc and have made no real progress.

gltg wrote:
Running Windows XP professional SP3 and itunes 10.2.
I have followed every troubleshooting page on the apple support site yet my ipod nano 6th gen is not recognized by itunes
I have spent 3 days messing with my pc and have made no real progress.
Then it's time to call Apple tech support while you are still under warranty. Every iPod comes with complimentary, single-incident telephone technical support within 90 days of your iPod purchase. If you also purchased AppleCare, then your warranty is extended for technical support and hardware coverage for two years from the original purchase date of your iPod.
U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273)

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My ipod nano 6th gen is not recognized by any computers, I've tried restarting it, resetting it, restarting the computer, any number of stuff it says on here, but it is still unrecognized by either my computer or my roommate's computer.

Hi all!
I have a 6th gen ipod nano. I wanted to sync it to get some new music onto it, but my computer won't recognize it. I've tried restarting it and resetting it numerous times, both plugged into the computer and not. I've confirmed that both the Apple Mobile Device service and iPod services are running. I've updated my itunes, I've updated my virus software (I highly doubt that is the problem, it's the same software I've always used and my iPod worked fine before) and I've tried any multitude of ******** "fixes" you can find in this forum or anywhere else on the web.
The ipod does charge when I plug it in, and I've tried 2 of my roommate's cords, so that isn't it either. My USB drivers are also up to date and work just find with anything else, including my printer, my cellphone, etc.
so... anyone have any suggestions?
Oh, I'm also running a Dell Studio 15 laptop with Windows 7.

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I'm not sure if it charged when I hooked it up to my roommate's computer, but it definately didn't register either. If I put it on the dock it plays so the port is fine, but that still doesn't help me sync it to my computer.

Ipod Nano 6th gen is not recognized by my computer or itunes.

I have tried everything the forums have said and have also tried every solution i could find online. Please help, this is getting ridiculous.

What displays on the iPods screen when you have it connected? I assume you have tried another known working USB cable?
Is iTunes up do date on your PC (currently at 10.7)?
Have you tried connecting to another PC or Mac?
B-rock

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I updated my computer system to leopard 10.5.8 as well as the latest itunes 10. I bought a new ipod nano 6th gen, and it syncs and works fine. The problem I have is my old Ipod. It is detected by my power mac on the desktop only the icon it has is a folder, and when I open it is in blank. I open Itunes 10 and it doesn't appear. And I tried to follow the instructions on apple support, tried all ports, tried reseting the ipod, and it is still not showing up on itunes. Can someone help me with this please?
Also, a white line showed up on the screen, does that mean the screen is broken? I can still see everything going on normally on the ipod but not where the line comes up (middle of the screen).

gltg wrote:
Running Windows XP professional SP3 and itunes 10.2.
I have followed every troubleshooting page on the apple support site yet my ipod nano 6th gen is not recognized by itunes
I have spent 3 days messing with my pc and have made no real progress.
Then it's time to call Apple tech support while you are still under warranty. Every iPod comes with complimentary, single-incident telephone technical support within 90 days of your iPod purchase. If you also purchased AppleCare, then your warranty is extended for technical support and hardware coverage for two years from the original purchase date of your iPod.
U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273)

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Check the headphone jack with a flashlight and clean it if necessary. The jack on a new Nano is very tight, be sure you push the headset jack all the way in, the plastic on the headset jack should be flush with the body of the Nano.

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Hey CorineNL,
If your iPod not recognized by iTunes or computer, I would follow the directions here:
Follow this troubleshooting assistant.
Also see these articles for further assistance:
iPod not recognized in 'My Computer' and in iTunes for Windows
iPod not recognized in iTunes and Mac desktop
from: iPod nano (6th generation): Hardware troubleshooting
http://support.apple.com/kb/TS3474
Welcome to Apple Support Communities!
Best,
Delgadoh

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Hello there, HateKnuckle.
The following Knowledge Base article offers a pretty thorough step-by-step for troubleshooting your issue:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
Thanks for reaching out to Apple Support Communities.
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