Ipod nano 6th gen no menu displayed

Hi, after really long time i started my ipod nano 6th gen. And charged it. It asked me to format it completely to be able to access. I did. But not it is not shutting down or showing any menu. What do i do? please help.
Thanks.

Hi, priy.trupti.
I would suggest a reset to see if the menus return. Here is the article on how to process a reset.
How to reset iPod
http://support.apple.com/kb/ht1320
Regards,
Jason H.

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IPod nano 6th gen (brand new) doesn't recognize when headphones are plugged in

I have a brand new iPod nano (6th gen), and it doesn't detect when headphones are plugged in. I have read that the problem can ocurr because the headphones are not correctly inserted (which is not the case.. i'm absolutely sure about this) or that the headphone jack has dust inside (which is also not the case, since it is brand new).
This is what happens:
When i play a song, and then press the sleep/wake button to turn off the display, the music stops. Or if i let the music play, it stops when the screen times out and turns off. These two things occur because the ipod "thinks" that there are no headphones inserted.
When i try to activate the FM radio, the radio won't start because it says that there is no radio signal (which occurs when no headphones are connected).
Needless to say, the microphone and volume controls of the iphone headset, don´t work at all (they even work on the ipod shuffle!).. and because of this, no voice recording for me!
It's a shame, because the FM radio is completely useless, and music playing only works by activating the "double click to play" option in the settings menu.. but it is somewhat cumbersome the process of "play music - turn off the screen - double click to resume playing" every time I select a song.
The headphone detection has only worked randomly when the ipod is connected to the computer, but i haven't been able to figure out under what conditions this occurs. I have read about this issue, and I only would like to know if this is a firmware bug of the 1.2 version. I tried unsuccesfully to downgrade the firmware to the 1.1 version (maybe because the ipod shipped with the 1.2 version).
I have also restored the device in itunes, with no luck.....
Thanks in advance for any useful answer!

Thanks for your answer...
The headphones that i'm using, are the ones that were included with the iphone 4 (so, they are original).. however this shouldn't be a problem, as the ipod should work fine with whatever headphones i choose to use (sound quality will vary, of course).
The ipod does the same with the headphones that were included in the box, and with every pair of headphones i have used to test, so i'm certain that the ipod has an issue.
I hope that the picture is clear enough.. here you can see that the headphones are fully inserted, and the ipod is not recognizing them.

My ipod nano 6th gen fell out of my pockey and the screen cracked badly, is there any coverage for this under warranty? I just bought it a month ago. If not what are the options for getting it fixed

My ipod nano 6th gen fell out of my pocket and the screen cracked badly, is there any coverage for this under warranty? I just bought it a month ago. If not what are the options for getting it fixed? It is pretty frustrating, it fell from about 3 feet out of my pocket and now looks like it was beaten by a hammer.

Debbie:
deborahfromwindsor wrote:
he advises restarting by inserting the OSX disc and pressing down the C button to reboot from there then selecting disk utility, hard disk and repair.... Does he mean me to hold down the C key on the alpha keyboard or the ctrl key?
Should I just ask for my money back??? If it is a simple repair do I just literally push the disc in, push the power button and hold down the C button?
That's where I would begin, too, with
Repair Disk
Insert Installer disk and Restart, holding down the "C" key until grey Apple appears.
Go to Installer menu (Panther and earlier) or Utilities menu (Tiger) and launch Disk Utility.
Select your HDD (manufacturer ID) in the left panel.
Select First Aid in the Main panel.
(Check S.M.A.R.TStatus of HDD at the bottom of right panel, and report if it saysanything but Verified)
Click Repair Disk on the bottom right.
If DU reports disk does not need repairs quit DU and restart.
If DU reports errors Repair again and again until DU reports disk is repaired.
If DU reports errors it cannot repair you will need touse autility like TechTool Pro,Drive Geniusor DiskWarrior
First we need to determine if the issue you are experiencing with the computer is software or hardware based. Once we have gotten things sorted out there should be time enough to make you decision about keeping or returning it.
cornelius

IPod Nano 6th Gen - Functional but white screen on pressing wake/sleep button

Hi
I have an iPod Nano 6th Gen (out of warranty & applecare) - hasn't been dropped etc & never had any trouble.
This morning I got the white screen after unplugging it from charging.
I have tried hard reboot (power button + vol down). I have put it into disc mode (hard reboot + both volume buttons) and restored it to factory settings from itunes (10.6.3) . I've even put it into diagnostic mode and looked around to see if there were any tests I could do.
Functionally the ipod works ok - plays music, volume changes, and it will shuffle on shaking/ play pause on double pressing the power button.
The problem is when I switch off the screen by pressing the power button once - if I try to switch the screen on again I only get the white screen (although this doesn't affect music playing etc).
The way to get around this is either doing a hard reboot (which is a pain as it removes all my settings) or by switching off the ipod, waiting 5 minutes, then switching it on again (this preserves my settings). If I switch off the ipod and try to switch it back on within 5 mins, it's straight to the white screen.
The only other odd thing I noticed was that the screen was shaky/jolty and graphics not quite lining up etc, but this only lasted 10s and went once I started playing music...
Any ideas as to what is causing this? I'm guessing maybe a hardware problem but it seems strange that there is no white screen on switching on, just from waking.
It was a present from my dad and I'm very fond of it so would like to keep it/fix it if possible!
Thankyou!

Hello bfsf,
Welcome to the Apple Support Communities!
I understand that your iPod nano (6th generation) displays a white screen after waking from sleep. First let my say that you have completed some great isolation and troubleshooting steps on your own. Because the issue is still present after the fantastic troubleshooting you already completed, it may be necessary to have this iPod evaluated for service. If you would like more information on this process, please read over the information in the attached link.
Apple - Support - Service Answer Center
Cheers,
Joe

IPod nano 6th gen digitizer issues

Hi,
I recently replaced the battery in my oow ipod nano 6th gen. After replacing everything, it booted up fine, but now the touch screen capabilties are not working. I took apart another oow 6th gen nano and I get the same result.
I went to the diagnostics menu and whenever I press "Sensor Test" it says Please Wait and will flash back to previous menu. The same happens with "IC version" and when I check for errors, it says No IC error reported. It's a bit confusing.
Does anyone have any ideas?
I appreciate your help!
CJ

Bump

IPod Nano 6th Gen needs a restore every day...?

My iPod Nano 6th Gen works well for arond 24 hours but every morning when i wake up it says it needs to be restored using iTuunes.
When I restore it, it works perfectly. No problems at all. I can fill it to capacity with music and it works all day. The next morning, the battery is still really close to fully charged, but the iPod is in recovery mode. I've scoured the internet but haven't found anyone with a similar problem.
Generally, I've read about iPods that will not restore, or that, even after a restore, will remain in recovery mode, which is indicative of moisture or some other malady.
This Nano has been well cared for and is in flawless condition in every way aside from the condition mentioned. Not even a scratch or smudge. I'm baffled.
Has anyone experienced a similar problem? I love to use the smaller ipod when running or bike riding, but am stuck restoring it each day I choose to use it over my Classic 160's.
Any help is appreciated.

Ok, here is a bit of an update on the issue.
For the last two mornings, when the Nano says it needs a restore, I've hard reset it (holding down both the select/menu and volume down button simultaneously), then, when the apple logo shows, I held down the menu and the volume up button simultaneously, which then restores the ipod back to functioning properly (I think I read that this is supposed to put the ipod into disk mode, which it doesn't do on this Nano, obviously).
Aside from being annoying as all get up, I suppose the ipod is working, so it's a minor victory.
Still, does anyone know why this might be happening every single night? The battery is still completely charged and once I do the aforementioned sequence, the ipod works perfectly until the next day.

Ipod nano 6th gen, wierd functionality problems

I got this ipod nano 6th gen refurbished from apple a year back. I just started using it and found that after I synced it with my itunes, i have the following problems :
1. The screen display is opposite than my previous ipod (landscape vs portrait).
2. I have to manually change to next song most of the time.
3. When I change songs, it plays a song a few seconds and then skips a few before stopping on a song.
4. The song playing is not the song displayed on the screen.
Tried restoring to factory settings. Same issues. Can someone help?

Hi zenpal1,
If you are having multiple issues with your iPod nano that persist after a factory restore, you may need to have your iPod evaluated or serviced. You may find the following page helpful:
Apple - Support - Service Answer Center
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod
Regards,
- Brenden

Ipod nano 6th gen touch screen stopped working please help

Everything on the ipod nano 6th gen is working except the touch screen and once it goes to sleep i have to hold the sleep button and the volume down button to turn it back on. I went into the volume -, sleep, volume + menu and went through the tests and in the touch panel error check section it says i have IC error reported: 0xFFFFFFFF. Please help as i have reset and restored and update itunes etc. Do i need to send it in to apple? The touch screen was working at one stage and then i disconected from the computer while it said eject first (this is when the touch screen stopped working) and put the ipod on a different computer. The first computer was windows 7 which i used just to charge it a little and the second one im using is windows vista.

I have had the same problem and changed three Nano's. Each time the fault is diagnosed by Apple as "water damage".
If you take your Nano to one of their maintenance centres they will look into either the headphone socket or the power dock and and tell you that you have infringed the warranty by somehow getting the thing wet.
Basically is a poorly designed piece of kit whereas a simple shuffle is way more robust.
I have given up with my Nano and am now using an old model

HT3965 How do you change the name of an ipod nano (6th gen.) in iTunes 11?

How do you change the name of an ipod nano (6th gen.) in iTunes 11? Note there was an explanation for iTunes 10, but the software does not work the same way in iTunes 11.

Click the shaded box on the top left on itunes 11. Then click show menu bar. From there click the one that says view on the menu bar. Then click show sidebar. Then click on the devices name when connected. Click change device named.

My ipod nano 6th gen will only turn on when plugged into a power source.

My ipod nano 6th gen ONLY turns on when it is plugged into a power source. As soon as I unplug it, it turns off. I also tried to reset it and it did not help. Any suggestions?

Howdy mela1223,
If I understand correctly your iPod will not stay on unless you have the charger plugged in even after resetting it. Normally this would indicate a hardware issue that would need a repair but to cover all the bases before that, the last troubleshooting that can be done for it would be to restore it with iTunes on a computer.
Restoring iPod to factory settings - Apple Support
How to restore iPod
Verify that you have an active Internet connection, because you may need to download new versions of the iTunes and iPod Software.
Download and install the latest version of iTunes if necessary.
Open iTunes. Connect your iPod to your computer using the USB or FireWire cable that came with your iPod.
After a few moments, your iPod will appear in the Source panel in iTunes.
Select your iPod in the Source panel. You will see information about your iPod appear in the Summary tab of the main iTunes window.
Click Restore.
If you are using a Mac, you will be asked to enter an administrator’s name and password.
A progress bar will appear on the computer screen, indicating that stage one of the restore process has begun. When this stage is done, iTunes will present one of two messages with instructions specific to the iPod model you are restoring.
Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
Leave iPod connected to computer to complete restore (typically applies newer iPod models).
During stage two of the restore process, the iPod displays an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remain connected to the computer or iPod power adapter during this stage.
Note: The progress bar may be difficult to see, because the backlight on the iPod display may be off.
After stage two of the restore process is complete, the iTunes Setup Assistant window will appear. It will ask you to name your iPod and choose your syncing preferences, as it did when you connected your iPod for the first time.
Thank you for using Apple Support Communities.
Take care,
Sterling

IPod Nano 6th gen won't sync with iTunes 12.1.1.4

iPod Nano 6th gen won't sync with iTunes 12.1.1.4.
This iPod was synced with another iTunes library. I had to transfer iTunes library from another laptop.
Launch iTunes (12.1.1.4), plug in Nano, Nano display says connected, Nano appears in iTunes, but when I attempt to navigate to Nano nothing occurs, or if I am able to navigate to Nano then I can't go any further and select music to sync and the Nano comes out of connected state. I have had to close iTunes, sometimes reboot laptop, but nothing I do appears to make any difference. It won't allow me to continue music selection process and start the sync process. Is there a way to simply reset the Nano and reconnect to get it to sync? I don't care about content as it needs to be resynced with this iteration of iTunes because it is currently associated with the other iTunes library.
Any suggestions would be appreciated.

What solved my problem:
I restored my iPod nano on my wife's PC, which had version 11 of iTunes. I was then able to sync it on my PC. Why didn't I restore it on my PC? See following details.
Additional details:
I first took the iPod to the local Apple Store, where the only course of action they could offer was to restore the iPod. So they did. When I got home, it wouldn't even connect to iTunes on my PC, which was a regression from the day before. Out of desperation I plugged it into my wife's PC, and her older version of iTunes immediately told me the iPod had been formatted on a Mac and it needed to be restored on a PC to be usable by a Windows machine. Why my newer version of iTunes couldn't tell me that is a mystery.

My Ipod Nano 6th gen is stuck on Terms and Conditions page.

Details - Using Itunes, latest version as of May 6th 2011. Running Windows XP on an Acer Netbook (screen is cracked in bottom right corner, is it blocking anything important on Itunes?)
Problems - 1. Will not let my Ipod sync to Itunes. Won't let Ipod Nano 6th Gen past Terms and Conditions page. I check the box that says "I have read and agreed to the Terms and Conditions," click save, save to My Documents, and nothing happens. 2. I think it won't sync. The Ipod says "Syncing..." for a few seconds then nothing happens. All the Ipod says is "Connected. Eject before disconnecting.
Possible causes - The only thing I can think of is that I might have disconnected the Ipod before ejecting the first time I plugged it in.

I check the box that says "I have read and agreed to the Terms and Conditions," click save,
It sounds like you're not seeing all the buttons on that screen, Muffin. So I'd try the following troubleshooting document:
iTunes: May not display all options at low screen resolutions

My Ipod Nano (6th Gen) screen is frozen on an "ok to disconnect screen. i got this thing this morning and i really regret it!! HELP!!

HEEEEEELLLLLLPPPPP!!!!!
My brand-new IPod Nano (6th gen) is frozen on an "ok to disconnect screen. This happened right after ITunes said it was in recovery mode. The ipod said "do not disconnect" before and, Like an idiot i disconnected it, now it says "ok to disconnect". it has been like that for over an hour. I think it's a bit of a lost cause. im about ready to hammer this thing. Can anyone help???????

Go to your Main Menu, then Setting and then Reset Settings. That helped me once with another issue.

My ipod nano 6th gen just blinking

my ipod nano 6th gen is completely dead, i charged it in but now it doesn't stop blinking and it is all it does..

Hello Joey,
I would be concerned too if my iPod nano was not powering on completely. I recommend following the steps below:
Will not turn on or screen remains dark
Connect iPod to power for at least ten minutes to ensure that the battery has enough charge to allow iPod to turn on.
If iPod does not turn on after ten minutes, try resetting the device while it is still connected to power. Reset the iPod by holding down the Sleep/Wake button and the Volume Down button for at least eight seconds or until you see the Apple logo appear.
If the Apple logo appears on the display, connect iPod to a computer and verify that it appears in iTunes and can play music. If iPod appears in iTunes and can play music, no further troubleshooting is needed.
If the screen remains dark and will not turn on, then your iPod may need service.
I got this information from the following article:
iPod nano (6th generation): Hardware troubleshooting
http://support.apple.com/kb/ts3474
Additionally, I recommend reviewing this article for steps to take when your iPod is not recognized in iTunes:
iPod not appearing in iTunes
http://support.apple.com/kb/TS3716
Thank you for using Apple Support Communities.
Best,
Sheila M.

My ipod nano 6th gen has white screen

please help my ipod nano 6th gen has white screen and wont go away, ive put into disk mode (dfu) and restored on itunes and still no resolution....ive tried hard reseting and still nothing

It might also be a good idea to let the iPod's battery fully drain. Then charge it back up and restore it once more in iTunes.
Otherwise, it's likely a hardware issue with the iPod's LCD display, meaning you'll need to take or send your iPod in for service either via Apple or a third party repair service. Here is Apple's repair pricing.
http://www.apple.com/support/ipod/service/prices/
Note that they don't actually repair the device, but exchange it for one of the same generation, model, and capacity. A third party service will actually replace the damaged part for a little less. Google "iPod screen repair" and you should get a number of results to work with.
B-rock

Ipod nano 6th gen no menu displayed

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