IPod Nano 6th gen. Not "properly identified" by iTunes since 11.3 update

Running Windows 8
Worked properly prior to update
receive error :""An iPod has been detected, but it could not be identified properly. Please disconnect and reconnect the iPod, then try again."
Have followed Apple recommended support page regarding this error with no resolution, I have tried multiple basic troubleshooting such rebooting, uninstalling/re installing
Please provide further assistance.

contact antivirus company to walk you on how to allow itunes and ipod o your computer

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Hello MarkLesch,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/TS3218
Verify that your computer meets the minimum system requirements
Verify that iTunes is installed and updated
Restart the computer
Verify that Apple Mobile Device Support is installed
Verify the device's USB connection
Verify that the Apple Mobile Device Service and iPod service are both running
Verify that the Apple Mobile Device Driver is installed
Remove and reinstall iTunes
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Hello ella555,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
try the steps in the iPod Troubleshooting Assistant (choose your iPod model from the list).
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<Link Edited By Host>

Ipod nano 6th gen not recognized in itunes

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I try everything written on the apple website : reinstalling iTunes, find patch...
Same this morning with my wife's Ipod Nano 6th generation on iTunes in Windows 7 (64 bits)...
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Thanks
Marc

hi newayne,
i had the same problem for months. try trouble shooting the device on your laptop first and if that fails totally delete all of itunes off your computer including quick time and all of that other stuff which comes with itunes and then reinstall itunes. you will still have all of your music on itunes.
hope this helps. alex

IPod Nano 6th gen. Not "properly identified" by iTunes since 11.3 update

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