IPod Nano 6th Gen not syncing and prompted to re-install iTunes

my iPod Nano 6th Gen connects on my computer but not recognized by iTunes. I have already tried reinstalling the software as prompted by it but nothing happens

iTunes 11 won't even recognize my 1st and 3rd gen nanos. They've just rendered all the devices I love useless.
You can send feedback on the upgrade here:  http://www.apple.com/feedback/itunesapp.html. I'm hoping enough legacy iPod users will speak up that they'll rethink and/or fix it.

Similar Messages

  • Ipod Nano 6th gen not syncing mp3s after itunes 11.1.4.62 update

    As the title says, after updating itunes to the 11.1.4.62 update, and everything that doing that successfully involved such as completely uninstalling all Apple software and then reinstalling itunes, my ipod nano 6th gen will not allow itunes to sync any mp3 files to it. The only way to get any new files onto it is to let the ipod convert them into AAC files when you transfer, even though all other music files on the ipod are, and have always been, mp3 files. Everything worked fine before the latest itunes update, I could sync mp3 files to the ipod nano with no problems.
    Anyone know of a solution to this issue, or whether Apple are working on a solution for this obviously botched itunes update?
    Thanks in advance.

    Hello MarkLesch,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iPod nano: Error message saying that iPod 'could not be identified properly'
    http://support.apple.com/kb/TS3218
    Verify that your computer meets the minimum system requirements
    Verify that iTunes is installed and updated
    Restart the computer
    Verify that Apple Mobile Device Support is installed
    Verify the device's USB connection
    Verify that the Apple Mobile Device Service and iPod service are both running
    Verify that the Apple Mobile Device Driver is installed
    Remove and reinstall iTunes
    Best of luck,
    Mario

  • Ipod nano 6th gen. not syncing with itunes match

    After the new itunes 11 release I cannot sync my Ipod nano 6th generation with Itunes match without downloading all the songs I want to copy to my ipod to the computer first.
    It is a little compersome to download 8Gb to my mac just for syncing and after sync delete them from my computer so that I just stream it again (airbook simply does not have enough space)

    iTunes 11 won't even recognize my 1st and 3rd gen nanos. They've just rendered all the devices I love useless.
    You can send feedback on the upgrade here:  http://www.apple.com/feedback/itunesapp.html. I'm hoping enough legacy iPod users will speak up that they'll rethink and/or fix it.

  • IPod Nano 6th gen not syncing despite reset

    My Dad's iPod Nano 6th generation is not syncing with iTunes. He used it first with iTunes on a MacMini G4 and – with later versions of iTunes – ran into trouble while syncing. Now he owns a Mac Mini mid 2010 with a brand new installation of Mavericks on an erased and reformatted harddrive.
    Software's all up-to-date but the iPod still does not sync. It's being recognized and being found spotless by the harddrive tool. iTunes will just show it in the sidebar with no further info on the content of the iPod being displayed except the colored bar at the bottom indicating 430+ songs on the thing. No copying manually is working.
    Switching syncing options to manual and back do not help either, nor does a restart (of either iTunes or the Mac).
    I have reset the iPod but the result in iTunes is now that there is a welcome screen with button «more». As soon as I click that the iPod disappears from the sidebar – with no further action or option.
    I'd be glad to get any help here!

    Figured out the solution: I quit iTunes, dragged the "com.apple.iTunes.plist" file (located in Library –> Preferences) to the desktop and reopened iTunes. After confirming the t&c pop-up I plugged in the iPod and it's window appeared again in full, letting me sync contents once again.

  • My ipod nano 6th is not syncing

    HI need help with ipod nano 6th gen, not syncing?

    Videos are not compatible with a 6G Nano.  Sorry.
    B-rock

  • I updated my iPod nano 6th gen firmware 1.1 to 1.2 with iTune but it is not ok because of connection

    I updating my iPod nano 6th gen firmware 1.1 to 1.2 with iTune. But it is ok because an network error has occurred. How can i solve this problem.
    Can I download iPod nano 6th gen firmware 1.2 update file without using iTune?
    I want to offline update with iTune.Can I get firmware 1.2 update file.

    Universal Serial Bus controllers
         Intel(R) ICH9 Family USB Universal Host Controller - 2934
         Intel(R) ICH9 Family USB Universal Host Controller - 2935
         Intel(R) ICH9 Family USB Universal Host Controller - 2936
         Intel(R) ICH9 Family USB Universal Host Controller - 2937
         Intel(R) ICH9 Family USB Universal Host Controller - 2938
         Intel(R) ICH9 Family USB Universal Host Controller - 2939
         Intel(R) ICH9 Family USB Universal Host Controller - 293A
         Intel(R) ICH9 Family USB Universal Host Controller - 293C
         USB Composite Device
         USB Root Hub
         USB Root Hub
         USB Root Hub
         USB Root Hub
         USB Root Hub
         USB Root Hub
         USB Root Hub
         USB Root Hub
    I'm not sure if it charged when I hooked it up to my roommate's computer, but it definately didn't register either. If I put it on the dock it plays so the port is fine, but that still doesn't help me sync it to my computer.

  • My ipod nano (6th gen) keeps connecting and disconnecting itself from my computer can anyone help?

    I have read numerous posts online about the same problem but can't seem to sort mine out. I've tried changing power leads, restoring back till an older version of itunes, resetting the ipod, restarting my computer and tried every USB port in sight but still nothing.
    I have plugged a friends ipod touch into my computer and it connects and appears in itunes fine, but with mine it wont stay connected long enough for me to try and restore anything with it on itunes its literally a 1 second interval between connected and ejecting. I thought maybe it could be the connection terminal on the ipod but i have had it connected to a wall charger and xbox with it staying connected with no problems.
    I am running windows vista on the computer and the nano was previously synced to a different itunes could this be the problem and if so how do I go about fixing it??
    Thanks

    I too am having this same issue. I connect my iPod nano (6th gen), and it appears for anywhere between 1 to 10 seconds and then automatically ejects.
    I'm running a macbook pro with OS X 10.6.8 and the most up to date version of iTunes. The strange thing is that the nano works fine on my old macbook from 2007; which also has the most up to date iTunes but is running OS X 10.5. Another thing is that my iPod touch works just perfectly on my MacBook Pro.
    I have read up on a lot of forums, and have found little help for those who are running into this problem on a Mac. The majority of fixes are for PC. Any help would be greatly appreciated.

  • Ipod nano 6th gen not recognized by itunes

    I recently updated my version of itunes and now whenever I plug in my ipod nano 6th gen an error message pops up saying it doesn't recognize my ipod. Why odes this even happen?

    For anyone else having this problem, I found this solution to work. Try this first:
    a) Get Windows to restart the drivers:
        - disconnect your USB device and close ITunes
        - connect your USB device
        - if ITunes loads, close it.
    b) File explorer:
    Open File explorer and browse to
    C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
    In that folder there should be a set of files named "usbaapl64...."
    right click on the one ending in "INF"
    Select Install.  It's very quick.
    remove the USB device
    c) Restart the computer.
    When you login again, load ITunes before you attach your USB device.
    d)If you just want to add some photos, songs and movies from computer to your devices, you can use an iTunes alternative to do the job.
    f) If still not works, try re-install iTunes. Go into the Unstall Programs (in Control Panel) and uninstall everything that says Apple, and uninstall Bonjour. With the fresh install of iTunes, everything came back and is should work. Hope it helps.
    <Link Edited By Host>

  • Ipod nano 6th gen not recognized in itunes

    I recently purchased a used "AS IS" ipod nano 6th gen. The only problem with it is that it's not recognized by iTunes. I was fairly sure on purchasing it that solving this would be as simple as resetting it, or, at worst, figure it out by googling the problem. The method involving holding down the sleep/wake button and volume down for 8 seconds until the apple logo appears didn't help. Putting it in disk mode didn't help. I have a mac and I suspect the original owner of the ipod may have used windows, so I tried both of these things again with my dad's PC. I at least got some response--an error message saying the usb device couldn't be read or something of that sort (I can look up the exact message again tomorrow if it's relevant).
    I don't think it's the USB plug or cord, because both of these work with my iphone and another ipod nano in the household. I don't think it's itunes either, for the same reason. I'm running Lion, fully up-to-date, on a Macbook Pro. ITunes is also fully up-to-date.
    I wouldn't be devastated if I can't fix it, since it still charges and plays music (the previous owner's hip-hop/club type music works pretty well for workouts), and it's probably not worth it to me to pay Apple to repair it. But…if anyone has any suggestions for things I can try to get it totally working, I'd love to hear them!

    solved it :-)
    Apparently it's not enough to reinstall iTunes itself, but all mobile device software should be uninstalled, then your pc has to be rebooted and then iTunes has to be installed again.

  • Ipod nano 6th gen not showing in iTunes Windows 8

    My ipod nano 6th gen is not showing up in itunes.  I run Windows 8.  Have tried all the apple.com trouble shooting advice.  Help!?!? 

    Hi there franscard,
    You may find the troubleshooting steps in the article below helpful.
    iPod not recognized in My Computer and in iTunes for Windows
    http://support.apple.com/kb/ts1369
    -Griff W. 

  • Why does my replacement iPod nano 7th gen not sync?

    I've just got a replacement iPod nano 7th gen after my last one was faulty (suddenly having white screens etc) - exact same model type. I've charged it, and when I put the new replacement iPod in the computer it makes the regular sound to let me know its recognised the iPod. The iPod shows the 'connected - eject before disconnecting' sign so that part of it seems to be working.
    I then go to devices looking to sync the music into my new iPod and then when I do that the 'Sync' button is grey and will not let me progress to sync. This is the problem I am having and I need help.
    Let me know if you need any more information, thank you.

    I am a UK resident btw If that helps.

  • Ipod nano 1st gen not syncing

    My ipod nano 1st gen is not syncing properly. When I plug it in and itunes starts up, it begins the syncing process, but gets stuck midway through. I have it set to only sync checked songs and a specific playlist. Also, it still has enough memory. Cannot get it to sync and stays busy so long i cannot eject because computer is busy syncing! I've also tried to reset and restore, but it wouldn't restore because it was busy syncing!! Help please!

    I have the same problem. I have an Ipod Nano 1st generation that won't sync also. I tried downgrading Itunes version and that didn't work. I installed the latest Itunes and firmware but I'm still having the problem.
    The only solution I have found is to reset the ipod, then do a restore in itunes then run the sync. It works then once and you will need to do it again everytime you sync otherwise it won't sync. It is rather disapointing considering that the Ipod is supposed to be a premium product.

  • Ipod Nano 6th gen not charging at all

    I have an Ipod Nano 7th Gen whichn was bought in Nov 2012 for my daughter.  the problem is that when I connect the Ipod to the computer to charge all of a sudden it is just not working at all.  And gives the error (USB Device not recoginesed) 'One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it.'  Can some one please help 

    Ok thanks all but got the remedy from a guy that had the same problem on the IPad.  All one has to do is to press the power button and the home butoon together for 10sec and it will reset the Ipod

  • Help: iPod nano 7th gen not syncing with iTunes or Windows XP.

    Please help !
    When we connected and followed the steps the first time, it worked perfect. But after we uploaded some CDs and tried to reconnect the PC does not see the iPod nano at all. not even on Device manager.

    Hey VandanaR,
    Thanks for the question. Based on the information you have provided, it sounds like you are unable to sync your iPod because it is not connecting to iTunes. If you are experiencing this issue on a Windows computer, you can follow the applicable article from this resource:
    iPod not appearing in iTunes
    http://support.apple.com/kb/TS3716
    Windows
    iPod appears in Windows but not in iTunes
    iPod not recognized in 'My Computer' and in iTunes for Windows
    iTunes reports that "iTunes cannot recognize this iPod at this time"
    Thanks,
    Matt M.

  • I have a 4th gen ipod nano which will not sync after restore. i have run itunes diagnostics and attached thMicrosoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)e results. can you help please?

      Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
    Sony Corporation VGN-NS20E_P
    iTunes 10.6.1.7
    QuickTime 7.7.1
    FairPlay 1.14.37
    Apple Application Support 2.1.7
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 5.1.1.4
    Apple Mobile Device Driver 1.59.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.5.502
    Gracenote MusicID 1.9.5.115
    Gracenote Submit 1.9.5.143
    Gracenote DSP 1.9.5.45
    iTunes Serial Number 0012ACE4032C3EC8
    Current user is not an administrator.
    The current local date and time is 2012-05-26 22:17:26.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is supported.
    Video Display Information
    Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
    Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
    **** External Plug-ins Information ****
    No external plug-ins installed.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name: {78DA402D-66EE-4084-9D5E-8A010E0B8437}
    Description: Atheros AR928x Wireless Network Adapter
    IP Address: 192.168.2.8
    Subnet Mask: 255.255.255.0
    Default Gateway: 192.168.2.1
    DHCP Enabled: Yes
    DHCP Server: 192.168.2.1
    Lease Obtained: Sat May 26 19:10:42 2012
    Lease Expires: Sat May 26 19:10:41 2012
    DNS Servers: 192.168.2.1
    Adapter Name: {C1458549-CA0B-4A3B-8F8E-9259653AA0DD}
    Description: Marvell Yukon 88E8055 PCI-E Gigabit Ethernet Controller
    IP Address: 0.0.0.0
    Subnet Mask: 0.0.0.0
    Default Gateway: 0.0.0.0
    DHCP Enabled: Yes
    DHCP Server:
    Lease Obtained: Thu Jan 01 00:00:00 1970
    Lease Expires: Thu Jan 01 00:00:00 1970
    DNS Servers:
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    Firewall Information
    Windows Firewall is on.
    iTunes is NOT enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was unsuccessful.
    The network connection timed out.
    Connection attempt to firmware update server was successful.
    Connection attempt to Gracenote server was successful.
    Last successful iTunes Store access was 2012-05-26 20:57:29.
    **** Device Connectivity Tests ****
    iPodService 10.6.1.7 is currently running.
    iTunesHelper 10.6.1.7 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    Universal Serial Bus Controllers:
    Intel(R) ICH9 Family USB Universal Host Controller - 2934. Device is working properly.
    Intel(R) ICH9 Family USB Universal Host Controller - 2935. Device is working properly.
    Intel(R) ICH9 Family USB Universal Host Controller - 2936. Device is working properly.
    Intel(R) ICH9 Family USB Universal Host Controller - 2937. Device is working properly.
    Intel(R) ICH9 Family USB Universal Host Controller - 2938. Device is working properly.
    Intel(R) ICH9 Family USB Universal Host Controller - 2939. Device is working properly.
    Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A. Device is working properly.
    Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C. Device is working properly.
    FireWire (IEEE 1394) Host Controllers:
    RICOH OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
    Connected Device Information:
    JULES'S IPO, iPod nano (4th Generation) running firmware version 1.0.4
    Serial Number: YM839W553QU
    Bus Speed: 61440
    Most Recent Devices Not Currently Connected:
    iPhone 4S running firmware version 5.0.1
    Serial Number: DNWH3R84DTD2
    **** Device Sync Tests ****
    No iPod, iPhone, or iPad found.

    Hello, VvioletT. 
    Thank you for visiting Apple Support Communities.
    I see you are experiencing issues syncing your iOS device.  Here are a couple articles that I would recommend going through when experiencing this issue.
    iOS: Troubleshooting USB-related alerts when syncing
    http://support.apple.com/kb/TS5254
    Resolve issues between iTunes and security software
    http://support.apple.com/kb/ts3125
    Cheers,
    Jason H.

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