Ipod nano 6th gen touch screen stopped working please help

Everything on the ipod nano 6th gen is working except the touch screen and once it goes to sleep i have to hold the sleep button and the volume down button to turn it back on. I went into the volume -, sleep, volume + menu and went through the tests and in the touch panel error check section it says i have IC error reported: 0xFFFFFFFF. Please help as i have reset and restored and update itunes etc. Do i need to send it in to apple? The touch screen was working at one stage and then i disconected from the computer while it said eject first (this is when the touch screen stopped working) and put the ipod on a different computer. The first computer was windows 7 which i used just to charge it a little and the second one im using is windows vista.

I have had the same problem and changed three Nano's. Each time the fault is diagnosed by Apple as "water damage".
If you take your Nano to one of their maintenance centres they will look into either the headphone socket or the power dock and and tell you that you have infringed the warranty by somehow getting the thing wet.
Basically is a poorly designed piece of kit whereas a simple shuffle is way more robust.
I have given up with my Nano and am now using an old model

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Ipod nano (6th gen) takes forever to sync - please help!

Syncing my ipod nano has taken 2 DAYS so far. Yes, 48 hours, and it still hasn't finished. Any ideas why? My 64gb touch syncs just fine, but the nano is taking forever! I've updated and reset it to factory settings, but its still crawling along.

Sculptor_Dan wrote:
Syncing my ipod nano has taken 2 DAYS so far. Yes, 48 hours, and it still hasn't finished. Any ideas why? My 64gb touch syncs just fine, but the nano is taking forever! I've updated and reset it to factory settings, but its still crawling along.
Have you tried resetting the iPod? How to reset iPod
Every iPod comes with complimentary, single-incident telephone technical support within 90 days of your iPod purchase. If you also purchased AppleCare, then your warranty is extended for technical support and hardware coverage for two years from the original purchase date of your iPod.
U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273)

Ipod nano 7th generation touch screen doesnt work

Ipod nano 7th gen touch screen wont respond only 6weeks old?

Have you reset it? Hold down the power and home buttons, wait for the Apple logo, let go of the buttons.

IPod Nano 6th Gen Touch Problems

So I have an iPod Nano 6th Gen, and my touch screen is acting weird. It will work and detect my touch, but it will randomly act as if I'm touching it when I'm not, for example I set it to time on wake, then when I wake it I see the clock for a second then it jumps to my home screen and starts "touching" icons. I did a test in the diag mode by holding all 3 buttons at once, and I get the results shown below, the Cal and SC and green and 0C is red, not sure what these mean but I'm guessing they are all supposed to say OK!. Any help would be appreciated.
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Have you tried restoring the device?
Diagnostic mode is only for the Apple Technicians. We have no way of using that information.

Sony vaio SVF14N16SGS TOUCH screen stop working suddenly help me to fix this

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Hi Jimmy_N,
Thank you for considering Sony Community!
We're sorry to hear this issue. Please follow the troubleshooting steps here to isolate the issue:
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Reinstall driver - Go to Device manager -> Human Interface Devices -> right click and select Uninstall (DO NOT DELETE). Restart the computer. The driver will be reinstalled.
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Update drivers from Sony's support website or from where you purchased the laptop.
Your Vaio SVF14N16SGS is not a U.S. model. We do not have the drivers and software that support your computer. For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns.
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If my post answers your question, please mark it as "Accept as Solution"

TS1410 My iTunes will not recognize my iPod Nano 6th gen.   It has worked in the past and it works with my iPod 4th gen. I've gone through the troubleshooting steps as suggested, but still -- nothing. Now, what??

iTunes will not recognize my Nano 6th gen. as a device. It has been recognized in the past and iTunes does recognize my Nano 4th gen. The device connects to the Mac and charges allright. All of the functions on the Nano work but want to modify my music, I'm tired of the same songs etc.

Universal Serial Bus controllers
     Intel(R) ICH9 Family USB Universal Host Controller - 2934
     Intel(R) ICH9 Family USB Universal Host Controller - 2935
     Intel(R) ICH9 Family USB Universal Host Controller - 2936
     Intel(R) ICH9 Family USB Universal Host Controller - 2937
     Intel(R) ICH9 Family USB Universal Host Controller - 2938
     Intel(R) ICH9 Family USB Universal Host Controller - 2939
     Intel(R) ICH9 Family USB Universal Host Controller - 293A
     Intel(R) ICH9 Family USB Universal Host Controller - 293C
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     USB Root Hub
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     USB Root Hub
     USB Root Hub
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I'm not sure if it charged when I hooked it up to my roommate's computer, but it definately didn't register either. If I put it on the dock it plays so the port is fine, but that still doesn't help me sync it to my computer.

My iPod nano 6th gen clock has stopped ticking!!

The Clock seems to be fixed at one time and even the second hand. The time gets updated if i connect to PC but then again gets stuck at that time after disconnecting. Everything else is fine btw still now.... HELP PLZ!!!

Hi dushtusozzy,
I recommend going through this iPod nano troubleshooting assistant:
iPod nano (6th generation) - iTunes Troubleshooting Assistant
http://www.apple.com/support/ipodnano/6th_generation/assistant/itunes/
After each step, see if the issue persists.
Cheers!
- Ari

My touch screen not working please help!!!

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Hello Jerome19961996:
Sorry about your wipe out. Are you ready to try it again? This time we will do it the right way. We first have to get you back to orginal factory ok. Lets first see if can use the recovery manger. Type in your all program search box Recover Manager.Open it and click factory restore. If it is still there. If not then you will need to use your recovery disk. If you did not make a copy then you will need to purchase them from HP's parts store. Direction on how to order them are on your computers update page. Ounce you have your computer restored to factory condition. We can now upgrade to Windows 7 Ultimate.
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My ipod nano (6th gen)'s music stops playing sometimes when i turn the screen off (lock: sleep/wake)???!!!

Hello yal.
My ipod nano's music stops playing when i sleep the ipod... and sometimes the screen is unresponsive. It is a little bit smasshed so yeah... could that be a factor?

Your nano is pausing playback when the screen goes dark (Either when it goes dark on its own or when you click the sleep/wake button). The reason for this is that it is not detecting your headset. You may be able to hear music, but the headset jack is not inserted enough for the nano to detect that it is there (or something is blocking the connection). Here are your three options:
Insert the headset jack harder. Most folks find that this solves their problem. If you can see ANY of the silver of the plug when it is inserted, it is NOT fully inserted. You should feel and hear a click" when it is fully inserted.
Clean out the crud in the headset port. If you have tried #1 and it just won't insert all the way, it is likely that you have crud in your headset jack. Shine a light in there. The entire inside of the jack is white, so if it looks dark down at the bottom, there is probably crud down there. You can try blowing it out or using canned air. Just understand that shoving anything else in there to clean it out will be taking your warranty into your own hands! However, I have cleaned mine out using whatever was handy and small enough to fit in there and so far so good. Your results may vary!
Take it to the Apple store. If you have really tried with 1 and 2 and it is still happening, then there might just be something up with your headset port or your headset jack. If it is the headset jack, you can look closely at that and be pretty sure if that is the problem. Try another headset to make sure. If you have worked all the way through to this point and it is still happening, it is time to take it to the Apple store.
i

My ipod nano (6th gen)'s screen don't turned on... when resetting it, the screen turns to white.. the most worst is, it doesn't work out...

I really don't know to fix it... What happen was, when i played my ipod nano, it turns to white... i don't know if I accidentally clicked anything on the screen or the buttons at the side of the device... What i did was, I connected it in my laptap because I was thinking that maybe my ipod was in hang mode. When I was able to connect it, the itunes recognized it but I can't played the music and the screen in my ipod screen was still white... SO, I restored it in factory setting... the same thing happen... i don't know what happen, so I need your help...

You can work through the remaining five 5 R's of troubleshooting.
http://www.apple.com/support/ipod/five_rs/
It might also be a good idea to let the iPod's battery fully drain. Then charge it back up and restore it once more in iTunes.
Otherwise, it's likely a hardware issue with the iPod's LCD display, meaning you'll need to take or send your iPod in for service either via Apple or a third party repair service. Here is Apple's repair pricing.
http://www.apple.com/support/ipod/service/prices/
Note that they don't actually repair the device, but exchange it for one of the same generation, model, and capacity. A third party service will actually replace the damage part for a little less. Google "iPod screen repair" and you should get a number of results to work with.
B-rock

IPod Nano 6th gen black screen / not recognized by Windows

Like a year ago I bought an iPod 6th gen. A couple of months later the screen wouldn't turn on anymore.
This is what I tried:
- Manual reset by Home key + Down Volume key
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- With iTunes 10 it waits for a while in "waiting for iPod". Then it says that an iPod has been detected but it couldn't recognize it.
- With iTunes 11 (updated) it says that it can't contact the update server, which version is incompatible with this version of iTunes.
I used to use the iPod as a watch, so there's no chance of me dropping the device, or hitting it agains something.
It's really sad because I have no way of interacting with it to do a "recovery" or something.
I followed suggestions in a lot of discussions, but nothing helped. I'm willing to try anything.
I also have an Iphone, iPad and iPod touch, so I'm used to the most common troubleshooting.
Please advice.
Thanks!

if it works properly with iTunes, then the screen might be disconnected from the logic board or (worse,) be broken. Contact Apple for Repair: Apple - Support - Service Answer Center
<Edit>: did you change the screen before or after the problem arose?

Brand new ipod touch suddenly stopped working. please help!

I was messing around on my brand new ipod touch and it suddenly crashed. it flashed a static-y black and now the screen is bluish white and won't change. I tried holding both the home button and the black button on top of the ipod and neither helped. I even connected it back to my mac book but nothing happened. please help! i've only had it for two days!

That sounds like a mechanical problem. You might want to insert and remove the headphone plug several times and see if it fixed the issue. If it does not, call Apple. 800-275-2273 in the U.S.A. and I think Canada.

My ipod nano 1st gen is really frozen badly please help me URGENT!!!!!!!!!

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Did you try the 5 Rs? The first is reset:
1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
2. Press and hold the Menu and Select buttons until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.
http://www.apple.com/support/ipod/five_rs/

Cant get any life in my ipod nano 6th gen

hi please can anyone help me i have an ipod nano 6th gen touch screen and can not get it to turn on or to reset have tried it on my computer and still nothing i have reinstalled itunes it does not show up on itunes or my computer no matter what i do it aint working please help

Hello there mrskam,
Here is the article that I would recommend for the issue you are describing. You have done some of the troubleshooting already, but thats ok, just follow it through to the end, and one way or another you will have a resolution.
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/ts1369
Take care,
Sterling

Ipod nano 6th gen videos movies apps?

hey, i was wondering if the new ipod nano 6th gen touch can get podasts, tv shows, music videos, apps tht DONT REQUIRE WIFI ,movies or anything of the sort... plz let me know ASAP!1 thx guys! <3

No, the 6th Gen Nano does NOT support video. It does not say that in the description. Find the tech specs here:
http://www.apple.com/ipodnano/specs.html
Video podcasts can be loaded, but then you will just get a frame from the video as album art and the audio of the podcast.
i

Ipod nano 6th gen touch screen stopped working please help

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