IPod Nano 6th gen won't sync with iTunes 12.1.1.4

iPod Nano 6th gen won't sync with iTunes 12.1.1.4.
This iPod was synced with another iTunes library. I had to transfer iTunes library from another laptop.
Launch iTunes (12.1.1.4), plug in Nano, Nano display says connected, Nano appears in iTunes, but when I attempt to navigate to Nano nothing occurs, or if I am able to navigate to Nano then I can't go any further and select music to sync and the Nano comes out of connected state. I have had to close iTunes, sometimes reboot laptop, but nothing I do appears to make any difference. It won't allow me to continue music selection process and start the sync process. Is there a way to simply reset the Nano and reconnect to get it to sync? I don't care about content as it needs to be resynced with this iteration of iTunes because it is currently associated with the other iTunes library.
Any suggestions would be appreciated.

What solved my problem:
I restored my iPod nano on my wife's PC, which had version 11 of iTunes. I was then able to sync it on my PC. Why didn't I restore it on my PC? See following details.
Additional details:
I first took the iPod to the local Apple Store, where the only course of action they could offer was to restore the iPod. So they did. When I got home, it wouldn't even connect to iTunes on my PC, which was a regression from the day before. Out of desperation I plugged it into my wife's PC, and her older version of iTunes immediately told me the iPod had been formatted on a Mac and it needed to be restored on a PC to be usable by a Windows machine. Why my newer version of iTunes couldn't tell me that is a mystery.

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