IPod nano 6th generation doesn´t work

Question

I´ve got a new iPod nano 6th as an exchange unit. It works fine till i connected it with iTunes under Win7. First, the iPod appears in iTunes and a window was opened, i think, to accept the license rules. Unfortunetly i was distracted for about 5 minutes. By next gaze to iTunes, the iPod was disappeared, the license window was disappeared and the iPod was black. Unfortunetly i have tried to reset the iPod without disconnecting. Nothing happens. I disconnected  the iPod, and it doesn´t works no longer. A reset between 8-15 seconds doesn´t help. An attempt to come into maintenance mode was failure. A new installation with complete delete before of all apple files couldn´t help. A deactivating of virus scan didn´t help. Other usb-cables, other PC´s even a mac didn´t help. A delete of the recovery.ipsw doesn´t help. The iPod doesn´t appear neither under windows or in iTunes. The strange thing is, by connecting with the pc, opening iTunes and an attempt to reset by 8 seconds, nothing happens. By connecting  and an attempt to reset by 15 seconds, iTunes recognized the iPod, is waiting for the iPod about 30 seconds and reports, iPod recognized but not really identificated. Error 1601. If i try the reset by about 15 seconds without opened iTunes, then appears an apple mobile device under usb in devicemanager, but anyhow, no access. I´ve read, an older mobile device driver could help. I´ve extracted this driver out of iTunes version 10.5.2, deinstalled the newest driver and installed the older. It hasn´t helped. I could cry. By the way, my old iPod 2. gen works fine. I would by happy, could i get a solution. thanks a lot.

Answer 1

torinta wrote:
the nano screen comes up with a message 'do not disconnect'.
Do not reset your iPod if…
If your iPod is connected to a computer and displays any of the  following messages, you should eject the iPod from  within iTunes instead of resetting it:
Connected. Eject before disconnecting
Sync in Progress. Please wait…
Do not disconnect
Tip:  Check out  this helpful movie, too. ( http://support.apple.com/kb/HT1320?viewlocale=en_US )
Try the below steps :
If you can see your iPod in windows explorer on your My Computer the Right click on your iPod and Format it in Fat32 Format once it is formatted completely remove it from your computer and then reconnect it and open iTunes on your computer and Restore it using iTunes and if your iPod is not appearing in iTunes then Put your iPod in disk mode by referring the Above steps and then try to Restore your iPod to Factory settings.