IPod Nano 7 Gen is detected but not identified by iTunes on HP Windows 8

I own an iPod Nano 7 Gen and an HP computer with Windows 8. Ever since I installed the iTunes update back in November of 2014 my iPod has not functioned with iTunes. Whenever I plug it into my computer I receive an error message that reads "An iPod has been detected, but it could not be identified properly. Please disconnect and reconnect the iPod, then try again. If the problem persist uninstall iTunes, then install iTunes again." I have done all that the alert message has told me and even restarted my iPod. Has anyone found a simple solution to this problem?

Hello katrara,
Thanks for using Apple Support Communities.
To troubleshoot this issue where you're getting the error "An iPod has been detected but it could not be identified properly. Please disconnect and reconnect the iPod, then try again," please follow the directions in the article below. There are some more steps to go through in addition to uninstalling and reinstalling iTunes.
iPod nano: Error message saying that iPod could not be identified properly - Apple Support
Take care,
Alex H.

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My nano has been detected, but not identified. What do I do?

Help. I plugged in my iPod, and a little warning showed up that said, "An iPod has been detected, but could not be identified properly. Please disconnect and reconnect the iPod, then try again." Guess what? I did that maybe thirty times. Didn't work. Advice?

First I assume youre using ipod nano 5g and you have downloaded newest itunes 9?
(thats a must).
Something that often gets usb devices to run again: (i dont run vista but you can google how to find the info here is one link as to how to find device manager in vista;http://pcsupport.about.com/od/windowsvista/f/opendmvista.htm)
Once you find device manager the basic info below applies:
Plug the nano in. Now in your Start menu, right-click "Computer" and select "Manage". Click "Device Manager".
"Expand "USB devices". Can you see an entry in there for the Apple iPod driver? If so, right click on that and select "Uninstall" Or if it offers to repair it can try that first. Click OK. (The uninstall choice may take a while, leave it to its own devices for a while. this only uninstalls drivers not itunes to my knowledge).
After the driver uninstalls, unplug the nano. Wait until it has finished saying OK to disconnect on the nano screen
Now plug the nano back in. This should reinstall the driver"
I found this info in the other forum for connecting nano to windows but Ive used it in past.
another link with info: http://discussions.apple.com/thread.jspa?threadID=2293079&tstart=0
And from apple info: http://support.apple.com/kb/TS1369
Message was edited by: slothofms7

When i plug in my ipod nano (6th generation) a message comes up saying it's 'detected but not identified' i've spend like all day trying to solve it, uninstalled it, reinstalled it and nothing seems to work..

when i plug in my ipod nano (6th generation) a message on itunes saying the ipod is 'detected but not identified'- i've spent all day trying to fix it and nothing seems to work so i can't sync any songs..

Hello beafraser,
Here's an article to help troubleshoot when your iPod is detected but not identified.
iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/ts3218
Hope that helps.
Thank you for visiting Apple Support Communities.
Nubz

What do you do when ipod is detected but not identified?

What do you do when ipod is detected but not identified?

Hi there schnee2,
You may find the troubleshooting steps in the article below helpful.
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
-Griff W.

IPhone Detected But Not Identified?

I hooked up my iPhone to my base that goes into my cpu and I got this message: "An iPhones was detected, but could not be identified properly. Please disconnect and reconnect the iPhone and try again." I havent had any problems like this before. Will a reinstall over this iTunes fix the problem? I am running Windows XP. I have also noticed that when I plug up my phone, the Scanner and Camera Wizard pops up recognizing the iPhone as a camera. Also when running iTunes after I got that message, my cpu will freeze for about 5 seconds and work fine a little while then freeze again for 5 seconds. But when I close iTunes, it stops freezing.

I am having the same issue iPhone detected, but not identified. Did you get a solution to the problem? Had to go to th Apple store to register my phone. iPhone connected fine with their MacBook. That doesn't help me at home though.

TS3694 iOS: Device detected but not identified properly on iTunes for Windows error 54

iOS: Device detected but not identified properly on iTunes for Windows error 54 my iPhone 4s ois 7.1.2 my pc is windows 8.1 my iTunes ver 11.3.1.2. I cant sync with itunes

Look in your Pictures folder and delete the iPhone Photo Cache.

Ipod nano(6th generation) it is not recognised in itunes.. it says it cannot recognise this device completely..try unistalling and re-install itunes.. i did but it still doesnt.. even my ipad is not recognised in itunes,.. wat shall i do ..pls help me ...

ipod nano(6th generation) it is not recognised in itunes.. it says it cannot recognise this device completely..try unistalling and re-install itunes.. i did but it still doesnt.. even my ipad is not recognised in itunes,.. wat shall i do ..pls help me ...

Did you uninstall iTunes and all other Apple related software using the instructions in this Apple support document?
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
B-rock

I have an ipod nano 7th generation and can not get it recognised by my Windows 8.1 laptop (it appears briefly on My computer, then disappears). This happened after I updated iTunes to the latest version. Does that have something to do with it?

I have an ipod nano 7th generation and can not get it recognised by my Windows 8.1 laptop (it appears briefly on My computer, then disappears). This happened after I updated iTunes to the latest version. Does that have something to do with it?

Hello there, kiwilucea.
The following Knowledge Base article offers up some in-depth steps for troubleshooting your issue:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Keep in mind if you get to Step 12 Reinstall iTunes, those steps need to be followed exactly as outlined for the reinstall to be effective.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Ipod nano is detected but not identified

I have an ipod nano 3rd generation that works fine on my Macbook Pro laptop, but when I plug it in to my Dual 800MHz PowerPC G4, (it's an early classic stack), the computer tells me an ipod has been detected but can not identify it, and tells me to unplug and replug in, which doesn't do any good. The icon shows up on the desktop for a few brief seconds and then dissapears. I have Tiger 10.4.11 and have upgraded my USB port to a 2.0. Help Please...

Hello katrara,
Thanks for using Apple Support Communities.
To troubleshoot this issue where you're getting the error "An iPod has been detected but it could not be identified properly. Please disconnect and reconnect the iPod, then try again," please follow the directions in the article below. There are some more steps to go through in addition to uninstalling and reinstalling iTunes.
iPod nano: Error message saying that iPod could not be identified properly - Apple Support
Take care,
Alex H.

I just bought a new nano today and I'm trying to download music to it from my itunes account but when I connect it to my computer a window appears and says an ipod has been detected but not identified properly. What does this mean?

How can I get my ipod nano connected to itunes?

What you have on your computer is your iTunes library, not an "account."
Did you download and install the latest version of iTunes, which is available here?
https://www.apple.com/itunes/
If you have an earlier version, it may not support the most recent iPod nano, which could explain why Windows does not have the device driver to identify it.

Ipod detected but not identified when connected - so won't work

Every time I connect my ipod nano to my computer (power book g4) I get a response - "An ipod has been detected, but it could not be identified properly. Please disconnect and reconnect the ipod then try again."
I have tried this many times and keep getting the same response. The ipod has worked before on this computer no problem. I recently had my system reloaded at a 'genius bar' and I wonder if this might be part of the problem.
I have tried rebooting both the ipod and the computer but the problem persists.
Any suggestions gratefully received.
David

I had this problem today, but I was connecting the iPod to a Windows laptop. I had to disconnect and reconnect it several times before it identified it "properly."

IPod nano 4g 8gb detected but wont turn on

I have an 8gb nano 4th gen and ive owned it for about two years. I can connect it to the computer and iTunes will detect it in recovery mode but it will not turn on after i have restored it. It just tells me to restore the iPod. I have restored it plenty of times but keeps coming up as the same message and still won't turn on.

Read the iPod nano (5th generation) - User Guide for a possible solution, search through Apple's Knowledge Base for support Articles and/or iPod Nano Support
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IPod Nano shows on desktop, but not in iTunes

I haven't used this iPod Nano with my G5 since it was new. Today I connected it, and it shows up on the desktop, but it doesn't appear in iTunes. I unmounted it and connected it again. each time I do that, it tells me it's detected a software update, but when I check, the dialog box tells me it's current.
any help, please?

Have you seen this?
iPod appears on the Mac OS X desktop but not in iTunes.

Ipod nano plays with headphones but not when plugged in to player

I have a nano 16gb 4th or 5th generation. It has worked fine up until about a week ago. It works if I plug in the headphones, but not when it is plugged into the car stereo or an iHome. Any thoughts?

If:
-you and your husband have the same generation iPod nano
-they both have the same latest software
-you tried the car stereo with the same iPod charging cord.
(with 32 pins connector I just wanted to make sure it is not the headphone plug)
this means that the problem is indeed with your iPod nano.
Since you also said that before last week everything worked fine, something must've gone wrong after that.
This could be software-related or hardware-related. Did you try to connect it to your computer? Does the computer recognise it? Can you still charge it?
If the computer does recognise the iPod it might be a good idea to 'repair' your iPod via iTunes.
Or try the Five R's: http://www.apple.com/support/ipod/five_rs/nano5gen/# (more or less the same for 4th and 5th gen)
If your computer does not recognise it, it probably needs to be repaired. But since it is 4th or 5th generation I guess the warranty is void already, and you'll have to decide how much this is worth to you or if you wouldn't want to buy a new one.

TS3716 My iPod nano second generation is mostly not appearing in iTunes. Windows sees it, and it is visible for moments in iTunes from time to time, but I have been unable to sync it for a long time. Anyone know what the fix is?

Does anyone know how to fix an iPod Nano second gen that is only occasionally appearing in iTunes? The OS is Windows XP. Thanks.

Hello ArtSci999,
We've an article that may help get your iPod Shuffle and iTunes working together once more.
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
Cheers,
Allen

IPod Nano 7 Gen is detected but not identified by iTunes on HP Windows 8

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