Ipod nano 7g plays on the dock adapter but there is no sound

Hi, posting on behalf of a parent.  Recently bought the ipod nano 7g and bought the lightning 30 pin adaper.  When plugged into the stereo the ipod plays as the song timer advances but there is no sound coming through.  Any suggestions what to try.  I did advise buying a new adapter in case it is faulty.

Check with the manufacturer of the stereo to see if their device is compatible with the adaptor.

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