Ipod nano 7th gen not being recognized by itunes

i have the new hp split x2 laptop running windows 8. i kept ignoring the new itunes update and everything was fine but as soon as i installed it, itunes no longer recognized my ipod nano (7th gen). i have been sitting here for about 2 hours looking for answers so now i am asking for them instead. is there a way to uninstall the last update? i would go to best buy and just have geek squad fix it for free (because im covered for 2 years) but we are currently having a massive snow storm here in NY please help!

I'm trying to put songs on it

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Hello ella555,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
try the steps in the iPod Troubleshooting Assistant (choose your iPod model from the list).
http://www.apple.com/support/ipodnano/6th_generation/assistant/itunes/
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My two-month old 7th gen iPod Nano is not turning on. I've reset and restored it using both Windows (My Computer) and iTunes and have downloaded the and installed the latest version of iTunes. It was working fine and now just will not turn on. It is being recognized by Windows as a removable disc and by iTunes as an iPod that I can sync data onto.
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Hello, M.Ram.
Thank you for visiting Apple Support Communities.
I understand that the screen on your iPod nano is black, but is recognized by iTunes. Take a look at the troubleshooting article below as it may provide some troubleshooting steps that may help. However, if the issue persists, see the section labeled Issue not resolved.
iPod nano (7th generation): Hardware troubleshooting
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Hi cindywindy,
If your iPod Nano is no longer recognized in iTunes after a recent system upgrade, you may find the following article helpful (apologies if you have already seen it):
Apple Support: iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Regards,
- Brenden

IPod Nano 7th Gen not appearing in itunes

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Hello there, lycusfenriz.
It can definitely be frustrating when your having trouble with multiple devices at the same time, but the steps in the article below may help with getting your iPod recognized in iTunes. The following Knowledge Base article offers up some great, in-depth recommendations for troubleshooting an iPod not being recognized in iTunes:
iPod nano (7th generation): Hardware troubleshooting
http://support.apple.com/kb/TS4433
Connectivity/syncing
Follow these steps if your computer doesn't recognize your iPod or you have issues with syncing your iPod.
iPod not recognized by iTunes or computer
Make sure you have installed the latest iTunes software from www.itunes.com/downloads. Try connecting to a different USB port on your computer. Your computer needs a USB 2.0 port or a USB 3.0 port to connect iPod nano. If you have a Windows PC that doesn't have a USB 2.0 port, in some cases you can purchase and install a USB 2.0 card.
If iPod nano is connected to a USB hub, try connecting iPod nano directly to your computer's USB port.
iPod nano might need to be reset. Reset iPod by holding down the Sleep/Wake button and Home button until you see the Apple logo appear.
If you're connecting iPod nano to a portable computer using the Lightning Cable, connect the computer to a power outlet before connecting iPod nano.
Check the cable connections. Disconnect the cable at both ends and make sure no foreign objects are in the USB ports. Then reconnect the cable.
Try reinserting the Lightning connector into the iPod. The Lightning connector can be inserted either way.
Try restarting your computer.
If none of these steps resolves the issue, you might need to restore the iPod nano software.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

IPod Nano 7th gen not syncing, accesoire not recognized

Hello,
My iPod Nano 7th generation is not syncing to my Macbook Pro, late 2011 and my iPod says 'Accesoire not recognized', while it's a lightning-cable from Apple itself. Can anyone help?

Hello, Bram66.
Thank you for visiting Apple Support Communities.
I would recommend making sure you are using an Apple branded Lightning to USB cable, the MacBook Pro is connected to power and that you are not using a USB hub or docking station when charging the iPod nano. If you are still experiencing issues after making the above changes, see the troubleshooting steps in the article below.
iPod nano (7th generation): Hardware troubleshooting
http://support.apple.com/kb/TS4433
Cheers,
Jason H.

IPod nano 7th gen not found in iTunes/"no disc in drive" Windows computer.

I bought a brand new iPod nano 7th generation yesterday. When I plugged it into my Windows computer it began set up then stopped and a pop up appeared ''no disc in drive'' directly after that the next pop up read ''iPod cannot sync because it was not found''. My iPod is charging the entire time until that second pop up appears and then my iTunes acts as if the device was unplugged from the computer, it stops charging and at the top of my iTunes screen it says "OK to disconnect". I tried putting my iPod into "disk mode" but the same two pop ups still come up and the same thing happens. And even though iTunes recognizes the iPod as being unplugged even before it is, even after I do unplug it my computer still thinks it's attached, down in my tool bar it's still there waiting to be disconnected. As soon as iTunes begins starting up with my iPod it says there's no disc and then that the iPod can't be found even though it's still plugged in. I can't get any music on it let alone get my computer to recognize it for longer than 30 seconds. I really don't want to return it because my iPhone4 is full and can't fit any more music so I needed this iPod.

Hello Abbey,
I would recommend the steps in this article named iOS: Device not recognized in iTunes for Windows found here http://support.apple.com/kb/TS1538. While the title of the article describes a symptom a bit different from yours, I feel the troubleshooting is still relevant.
If that does not resolve the issue, then I would suggest this article to help troubleshoot the USB connection.
iOS: Troubleshooting USB connection
http://support.apple.com/kb/ts1286
And lastly, resetting it just may do the trick.
How to reset an iPod nano (7th generation)
Press and hold the Sleep/Wake button and the Home button until the screen goes dark. The Apple logo should appear after a few seconds, then the Home screen should appear.
From: How to reset iPod
http://support.apple.com/kb/ht1320
Take care,
Sterling

IPod nano 7th gen not recognised in iTunes using Windows 8.1

I have an older 3rd generation iPod nano and a new 7th gen nano and I would like to sync them to the same iTunes on my Dell laptop (Inspiron 7520) running Win8.1. I have also updated iTunes to the latest version.
When I connect the new 7th gen iPod nano to my laptop via USB (tried all 4 ports) I get the following error message from iTunes:
"An iPod has been detected, but it could not be identified properly. Please disconnect and reconnect the iPod, then try again."
I've been through most of http://support.apple.com/kb/TS3218 and still get the error message although I haven't tried connecting the iPad nano 7th gen to an older Win7 laptop yet with a fresh iTunes install.
When connecting the iPod nano7 Win8.1 recognises E: as an iPod very briefly after I have run a scan via McAfee. After a few seconds the E: drive disappears and iTunes reports the error message as above. Sometimes, E: doesn't disappear in Win8.1 but I still get the iTunes error message and the iPod nano itself goes from Connected to Main menu.
Any ideas how I can get iTunes to recognise my 7th gen nano? I'm not sure if this is a Win8.1 problem or iTunes.

Hello Abbey,
I would recommend the steps in this article named iOS: Device not recognized in iTunes for Windows found here http://support.apple.com/kb/TS1538. While the title of the article describes a symptom a bit different from yours, I feel the troubleshooting is still relevant.
If that does not resolve the issue, then I would suggest this article to help troubleshoot the USB connection.
iOS: Troubleshooting USB connection
http://support.apple.com/kb/ts1286
And lastly, resetting it just may do the trick.
How to reset an iPod nano (7th generation)
Press and hold the Sleep/Wake button and the Home button until the screen goes dark. The Apple logo should appear after a few seconds, then the Home screen should appear.
From: How to reset iPod
http://support.apple.com/kb/ht1320
Take care,
Sterling

Help: iPod nano 7th gen not syncing with iTunes or Windows XP.

Please help !
When we connected and followed the steps the first time, it worked perfect. But after we uploaded some CDs and tried to reconnect the PC does not see the iPod nano at all. not even on Device manager.

Hey VandanaR,
Thanks for the question. Based on the information you have provided, it sounds like you are unable to sync your iPod because it is not connecting to iTunes. If you are experiencing this issue on a Windows computer, you can follow the applicable article from this resource:
iPod not appearing in iTunes
http://support.apple.com/kb/TS3716
Windows
iPod appears in Windows but not in iTunes
iPod not recognized in 'My Computer' and in iTunes for Windows
iTunes reports that "iTunes cannot recognize this iPod at this time"
Thanks,
Matt M.

Ipod nano 7th gen not being recognized by itunes

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