IPod nano 7th gen not recognised by iTunes. Mac (Yosemite)

Problem:
I am connecting my iPod using the original cable and iTunes does not recognise it as a device.
Yes, I tried the The Five Rs: Reset, Retry, Restart, Reinstall, Restore.
Yes, I tried closing iTunes -> connecting iPod -> waiting for iTunes to open -> still no device recognised.
Yes, I tried a different device using same cable (it works).
Yes, I tried different USB-ports.
Yes, my Mac Air does "see" the iPod as an external device (Finder -> Devices)
Yes, I did read other Q&A before creating this topic.
Product: iPod nano 7 (Version 1.0.3. Mac)
OS: Yosemite 10.10.2
iTunes: 12.0.1.26
Looking forward to your help
Thanks,
Ted

I HAVE THE USUAL PROBLEM.
NEVER SEEN SUCH A THING.
APPLE MOVE TO RESOLVE THE PROBLEM.
IS URGENT AND I NEED FOR THE NEW YEAR!!!!

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IPod nano 7th gen not recognised in iTunes using Windows 8.1

I have an older 3rd generation iPod nano and a new 7th gen nano and I would like to sync them to the same iTunes on my Dell laptop (Inspiron 7520) running Win8.1. I have also updated iTunes to the latest version.
When I connect the new 7th gen iPod nano to my laptop via USB (tried all 4 ports) I get the following error message from iTunes:
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Any ideas how I can get iTunes to recognise my 7th gen nano? I'm not sure if this is a Win8.1 problem or iTunes.

Hello Abbey,
I would recommend the steps in this article named iOS: Device not recognized in iTunes for Windows found here http://support.apple.com/kb/TS1538. While the title of the article describes a symptom a bit different from yours, I feel the troubleshooting is still relevant.
If that does not resolve the issue, then I would suggest this article to help troubleshoot the USB connection.
iOS: Troubleshooting USB connection
http://support.apple.com/kb/ts1286
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How to reset an iPod nano (7th generation)
Press and hold the Sleep/Wake button and the Home button until the screen goes dark. The Apple logo should appear after a few seconds, then the Home screen should appear.
From: How to reset iPod
http://support.apple.com/kb/ht1320
Take care,
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My ipod nano 7th generation not recognised by itunes

I have done all steps advised by apple support, but my new ipod nano is still not recognised by itunes (latest version). My laptop is HP windows 7. It can see the apple device only as storage but when i open itunes, my ipod nano does not appear at all. pls help...

Try one or more of the following:
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Hello Abbey,
I would recommend the steps in this article named iOS: Device not recognized in iTunes for Windows found here http://support.apple.com/kb/TS1538. While the title of the article describes a symptom a bit different from yours, I feel the troubleshooting is still relevant.
If that does not resolve the issue, then I would suggest this article to help troubleshoot the USB connection.
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http://support.apple.com/kb/ts1286
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From: How to reset iPod
http://support.apple.com/kb/ht1320
Take care,
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IPod nano 7th gen not recognised by iTunes. Mac (Yosemite)

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