Ipod nano 7th gen not recognized by iTunes. Windows

My ipod was working fine until a couple months ago. Now whenever I hook up the ipod to the computer I get an error message saying an ipod has been detected, but it could not be identified properly. I've tried restarting the computer, deinstalling & reinstalling new iTunes, but to no avail. Help!

In same boat. Mine wont even charge. Now fully dead. I have a number of different USB sources. Ipod doesn't recognize it is plug in.
Ever since I got ipod has been detected, but it could not be identified properly.
But trying to solve my problem Found most people solved there issue with holding on/off and sleep buttons at same time for few seconds to reboot. Didn't work for me.
Might for you.

Similar Messages

  • Ipod nano 7th gen not recognized by itunes

    how is this fixed

    This came from another thread, but worked for me.  Problem is with newest iTunes 4.62 and Windows 8.1.  Unistall iTunes, as well as its helper programs (Apple Application Support, Apple Mobile Divice Support, and Apple Software Update).  Reboot, and reinstall iTunes.  It will reinstall all the other ones and you should be able to connect your nano.  Good luck.

  • After upgrade to Windows 8.1, ipod nano 7th gen not recognized

    /after upgrading to Windows 8.1, ITunes does not recognize my ipod nano 7th gen.  I have uninstalled and reinstalled ITunes but no luck.  I have gone through all steps in troubleshooting, but it still doesn't recognize it.  Help!

    Hi cindywindy,
    If your iPod Nano is no longer recognized in iTunes after a recent system upgrade, you may find the following article helpful (apologies if you have already seen it):
    Apple Support: iPod not recognized in My Computer and in iTunes for Windows
    http://support.apple.com/kb/ts1369
    Regards,
    - Brenden

  • IPod Nano 7th Gen not appearing in itunes

    My ipod nano 7th gen is not appearing in itunes, either the new one or the old. it is registered on the computer, but I can't access it through itunes. It was woring a few weeks ago. I have Windows 8 and the newest itunes.

    I came across this problem three days ago. Have tried everything. Went through all the steps Apple suggests for solving this problem. Nothing worked. The iPod is recognized by my wife's MacBook, but not by my Windows 7 PC. I'm at wits end.

  • IPod nano (4th gen) not recognized by iTunes 11.1.3

    I have an iPod nano (4th gen). After upgarding iTunes to v 11.1.3 (MacBook Pro) I get the follwoing message:
    iTunes has detected an iPod that appears to be corrupted. You may need to restore this iPod before it can be used with iTunes. You may also try disconnecting and reconnecting the iPod.
    Unfortunately, I restored to factory settings, which erased everything, but each time I connect the iPod I get the same message.
    It must be an issue with compatibility because I get the same message with my wife's iPod (same gen), but hers syncs just fine on her iTunes (v 10), and I get the same message using two different USB cables.
    So now my iPod is essentially empty (factory settings) and as good as a paperweight unless there is a way to get iTunes to recognize and sync. If I could get past the error message, I suspect it would be easy to sync automatically or manually.
    Any help would be appreciated.
    Thanks

    Hi JMfromMN,
    Thanks for using Apple Support Communities.  If your iPod isn't recognized by your computer, this article may help:
    iPod not recognized in My Computer and in iTunes for Windows
    http://support.apple.com/kb/TS1369
    Since your wife's iPod displays the same behavior omn your computer, it sounds like the troubleshooting for the iPod itself (which you've largely already done anyway) can be skipped.
    Cheers,
    - Ari

  • IPod nano 7th gen not recognised in iTunes using Windows 8.1

    I have an older 3rd generation iPod nano and a new 7th gen nano and I would like to sync them to the same iTunes on my Dell laptop (Inspiron 7520) running Win8.1. I have also updated iTunes to the latest version.
    When I connect the new 7th gen iPod nano to my laptop via USB (tried all 4 ports)  I get the following error message from iTunes:
    "An iPod has been detected, but it could not be identified properly. Please disconnect and reconnect the iPod, then try again."
    I've been through most of http://support.apple.com/kb/TS3218  and still get the error message although I haven't tried connecting the iPad nano 7th gen to an older Win7 laptop yet with a fresh iTunes install.
    When connecting the iPod nano7 Win8.1 recognises E: as an iPod very briefly after I have run a scan via McAfee. After a few seconds the E: drive disappears and iTunes reports the error message as above.  Sometimes, E: doesn't disappear in Win8.1 but I still get the iTunes error message and the iPod nano itself goes from Connected to Main menu.
    Any ideas how I can get iTunes to recognise my 7th gen nano?  I'm not sure if this is a Win8.1 problem or iTunes.

    Hello Abbey,
    I would recommend the steps in this article named iOS: Device not recognized in iTunes for Windows found here http://support.apple.com/kb/TS1538. While the title of the article describes a symptom a bit different from yours, I feel the troubleshooting is still relevant.
    If that does not resolve the issue, then I would suggest this article to help troubleshoot the USB connection.
    iOS: Troubleshooting USB connection
    http://support.apple.com/kb/ts1286
    And lastly, resetting it just may do the trick.
    How to reset an iPod nano (7th generation)
    Press and hold the Sleep/Wake button and the Home button until the screen goes dark. The Apple logo should appear after a few seconds, then the Home screen should appear.
    From: How to reset iPod
              http://support.apple.com/kb/ht1320
    Take care,
    Sterling

  • Ipod nano 3rd Gen not recognized by itunes or windows 7

    USB device not recognized.  
    things I have done
    put Ipod in disk mode still didn't recognized
    My Ipod Classic 6th Gen works fine
    It shows 3 Mass Storage Device
    when I plug in Ipod nano 3rd gen it shows unknow device
    have deleted Mass storage devices and Apple Moble Devices
    unpluged computer from wall
    nothing solving problem
    I also tried it on my laptop its not being recognized
    my wife Ipod nano is doing the same thing as mine
    its got to be the software download from itunes because it has worked on all previous versions.

    I have the same problem. My Iphone 4s works fine when docked to PC. PC won't recognize my 3rd Gen Nano. Same goes for my Work PC. They don't recognize it nor will plugging it in to a PC charge it. I have to plug it into wall socket to charge.
    I have tried resetting, I have tried downloading newest Itunes.
    Must be the Nano itself if it doesn't get recognized by mutliple PCs?
    I haven't used the Nano for probably 2 months. Previously it worked fine...
    One thing, when docked to my laptop during a reboot/startup, it intially starts to charge the Nano, but once setup is finished it doesn't recognize it any longer...

  • Ipod nano 1st gen (not recognized by iTunes and won't resotre)

    My ipod nano 1st gen has been working fine up untilthis afternoon..I plugged it in as normal while running iTunes and I wanted to remove some music files t add new ones and all of a sudden it wasn't recognized by itUnes anymore, you can't resotre it on iTunes or manually and whenever I plugge it in the itunes shut down..
    It was working fine before that, I was able to add and remove songs on it..I also have Ipod Touch 5 that works fine no problems and UBS ports are ok as well (all other ubs devices work on them). I have the latest, newest version of Itunes instaled
    HELP
    Thank you

    Hey moni8181,
    If you are having an issue with your iPod nano not being recognized by your computer, I would suggest that you troubleshoot using the steps in this article - 
    iPod nano Troubleshooting
    Thanks for using Apple Support Communities.
    Be well,
    Brett L 

  • Ipod nano 6th gen not recognized in itunes

    I recently purchased a used "AS IS" ipod nano 6th gen. The only problem with it is that it's not recognized by iTunes. I was fairly sure on purchasing it that solving this would be as simple as resetting it, or, at worst, figure it out by googling the problem. The method involving holding down the sleep/wake button and volume down for 8 seconds until the apple logo appears didn't help. Putting it in disk mode didn't help. I have a mac and I suspect the original owner of the ipod may have used windows, so I tried both of these things again with my dad's PC. I at least got some response--an error message saying the usb device couldn't be read or something of that sort (I can look up the exact message again tomorrow if it's relevant).
    I don't think it's the USB plug or cord, because both of these work with my iphone and another ipod nano in the household. I don't think it's itunes either, for the same reason. I'm running Lion, fully up-to-date, on a Macbook Pro. ITunes is also fully up-to-date.
    I wouldn't be devastated if I can't fix it, since it still charges and plays music (the previous owner's hip-hop/club type music works pretty well for workouts), and it's probably not worth it to me to pay Apple to repair it. But…if anyone has any suggestions for things I can try to get it totally working, I'd love to hear them!

    solved it :-)
    Apparently it's not enough to reinstall iTunes itself, but all mobile device software should be uninstalled, then your pc has to be rebooted and then iTunes has to be installed again.

  • IPod nano 7th gen not found in iTunes/"no disc in drive" Windows computer.

    I bought a brand new iPod nano 7th generation yesterday. When I plugged it into my Windows computer it began set up then stopped and a pop up appeared ''no disc in drive'' directly after that the next pop up read ''iPod cannot sync because it was not found''. My iPod is charging the entire time until that second pop up appears and then my iTunes acts as if the device was unplugged from the computer, it stops charging and at the top of my iTunes screen it says "OK to disconnect". I tried putting my iPod into "disk mode" but the same two pop ups still come up and the same thing happens. And even though iTunes recognizes the iPod as being unplugged even before it is, even after I do unplug it my computer still thinks it's attached, down in my tool bar it's still there waiting to be disconnected. As soon as iTunes begins starting up with my iPod it says there's no disc and then that the iPod can't be found even though it's still plugged in. I can't get any music on it let alone get my computer to recognize it for longer than 30 seconds. I really don't want to return it because my iPhone4 is full and can't fit any more music so I needed this iPod.

    Hello Abbey,
    I would recommend the steps in this article named iOS: Device not recognized in iTunes for Windows found here http://support.apple.com/kb/TS1538. While the title of the article describes a symptom a bit different from yours, I feel the troubleshooting is still relevant.
    If that does not resolve the issue, then I would suggest this article to help troubleshoot the USB connection.
    iOS: Troubleshooting USB connection
    http://support.apple.com/kb/ts1286
    And lastly, resetting it just may do the trick.
    How to reset an iPod nano (7th generation)
    Press and hold the Sleep/Wake button and the Home button until the screen goes dark. The Apple logo should appear after a few seconds, then the Home screen should appear.
    From: How to reset iPod
              http://support.apple.com/kb/ht1320
    Take care,
    Sterling

  • Ipod nano 6th gen not recognized by itunes

    I recently updated my version of itunes and now whenever I plug in my ipod nano 6th gen an error message pops up saying it doesn't recognize my ipod. Why odes this even happen?

    For anyone else having this problem, I found this solution to work. Try this first:
    a) Get Windows to restart the drivers:
        - disconnect your USB device and close ITunes
        - connect your USB device
        - if ITunes loads, close it.
    b) File explorer:
    Open File explorer and browse to
    C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
    In that folder there should be a set of files named "usbaapl64...."
    right click on the one ending in "INF"
    Select Install.  It's very quick.
    remove the USB device
    c) Restart the computer.
    When you login again, load ITunes before you attach your USB device.
    d)If you just want to add some photos, songs and movies from computer to your devices, you can use an iTunes alternative to do the job.
    f) If still not works, try re-install iTunes. Go into the Unstall Programs (in Control Panel) and uninstall everything that says Apple, and uninstall Bonjour. With the fresh install of iTunes, everything came back and is should work. Hope it helps.
    <Link Edited By Host>

  • Ipod Nano 7th Gen not syncing with Itunes

    My 1 week old nano wont sync with Itunes anymore. I have tried rebooting it and reinstalling Itunes too, but nothing is working. It is connecting at random time but not everytime I try connecting it. I once plugged it into a different desktop and it shut down, after that it isnt connecting properly with my system. Is this the problem here?

    Hey VandanaR,
    Thanks for the question. Based on the information you have provided, it sounds like you are unable to sync your iPod because it is not connecting to iTunes. If you are experiencing this issue on a Windows computer, you can follow the applicable article from this resource:
    iPod not appearing in iTunes
    http://support.apple.com/kb/TS3716
    Windows
    iPod appears in Windows but not in iTunes
    iPod not recognized in 'My Computer' and in iTunes for Windows
    iTunes reports that "iTunes cannot recognize this iPod at this time"
    Thanks,
    Matt M.

  • Help: iPod nano 7th gen not syncing with iTunes or Windows XP.

    Please help !
    When we connected and followed the steps the first time, it worked perfect. But after we uploaded some CDs and tried to reconnect the PC does not see the iPod nano at all. not even on Device manager.

    Hey VandanaR,
    Thanks for the question. Based on the information you have provided, it sounds like you are unable to sync your iPod because it is not connecting to iTunes. If you are experiencing this issue on a Windows computer, you can follow the applicable article from this resource:
    iPod not appearing in iTunes
    http://support.apple.com/kb/TS3716
    Windows
    iPod appears in Windows but not in iTunes
    iPod not recognized in 'My Computer' and in iTunes for Windows
    iTunes reports that "iTunes cannot recognize this iPod at this time"
    Thanks,
    Matt M.

  • Ipod nano 6th gen not showing in iTunes Windows 8

    My ipod nano 6th gen is not showing up in itunes.  I run Windows 8.  Have tried all the apple.com trouble shooting advice.  Help!?!? 

    Hi there franscard,
    You may find the troubleshooting steps in the article below helpful.
    iPod not recognized in My Computer and in iTunes for Windows
    http://support.apple.com/kb/ts1369
    -Griff W. 

  • Ipod nano 5th gen not recognized by itunes

    Having same issue as other post except that I'm on XP home instead of a Mac. Windows recognizes the Ipod but Itunes does not. I've tried a number of the tips I've read about in the support section, but no luck. 2nd Gen Nano and Shuffle work fine and are recognized by Itunes. I was able to charge the 5th gen Nano but it was never setup since it was not recognized.

    Sorry about posting in Ipod discussion instead of Nano 5th gen discussion. I was probably half awake.
    I spent a lot time messing around with my computer with no luck. Finally contacted an Apple expert and though the rep was not able to solve the issue with me, he pointed me in the right direction. My fix was actually quite simple:
    I downloaded Itunes onto my wife's laptop and plugged in the Nano. The setup worked and Itunes recognized it. I was able to update the latest software for the device. I moved some music files over with the Homeshare feature just in case I would not be able to use my PC. Luckily when I plugged the Nano back into my PC, Itunes recognized it.
    It was either the initial device setup or the update that I needed to resolve the issue on my PC. So try it on another computer if you similar issues before you waste a lot of time and effort.

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