Ipod nano 7th gen stuck on apple logo screen

New iPod nano 7th gen.  At first attempt to upload songs, was prompted to update software.  So, software was updated and as I was installing software update to the iPod, I got a message stating that the iPod was in the process of a restore (I think this is what it said.  I didn't pay a whole lot of attention as i was not expecting any problems).  I continued with the restore because nothing had been uploaded to the iPod yet so nothing would be lost.  At this point, the device has been stuck on the apple logo screen for a couple of hours now.  The only response I can get from it is when I do a reset.  The screen will black as it should and then go right back to the logo and stay.  Please help.....Son not happy as this was one of his Christmas presents this morning.  Really not looking forward to a trip to the apple store on the day after Christmas.

I am afraid yo need to visit the store and possibly ask for a replacement. In some cases, doing the reset will correct any issues, but by the way you describe it, it freezes with apple logo. Better to get a replacement.

Similar Messages

  • Ipod nano 4th gen stuck on apple logo even after restore

    okay, i have an ipod nano 4th gen. it gets stuck on the boot logo, (apple logo) every time it tries to restart. i have rebooted, gone into the diagnostics, put it into disk mode, and even restored from there. the computer doesnt recognize the ipod unless in disk mode and no matter how many times i restore or reboot, it does the same thing every time. stuck. please help

    Since you have the "exact" same problem, why don't you do any of the following:
    If you have AppleCare and/or still under warranty, give them a call.  If not, take your iPod to your local Apple Store or AASP.  Let them properly diagnose the problem and provide you w/a repair estimate.
    U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273)
    Every iPod comes with complimentary, single-incident telephone technical support within 90 days of your iPod purchase.   If you also purchased AppleCare, then your warranty is extended for technical support and hardware coverage for two years from the original purchase date of your iPod.

  • IPod Nano 4th Gen - Stuck on Apple logo

    After not using my iPod Nano (4th Gen. 4GB) for about 4 months, I try to turn it on to find it isn't responding. I figured it was completely dead, so I plug it into my computer to see an Apple logo appear on the screen, and I leave it to charge for about an hour. After charging, my computer still didn't register any usb device. When I disconnected it was stuck on the apple logo. After waiting for a while it was still on Apple logo.
    So, I did some reading and put it into disk mode. Once in disk mode it was recognized by my computer, and I promptly restored it. After it was restored I reset the iPod. But, again it was still stuck at the Apple logo screen.
    I have repeated this process three times, and each time I reset it after restoring in disk mode, the iPod is stuck at the Apple logo screen.
    Any ideas as to why it is doing this?

    his is not operating system-specific, but I want to get it on the record somewhere since I could not find the solution anywhere else.
    Last week, my third-generation 30GB iPod refused to go beyond the Apple logo on startup. It would power up, flash as if trying to go to the menu, but instead it would just show the Apple again. I tried all the usual recovery methods: resetting (hundreds of times and a couple of different ways), disk scans from the diagnostic menu, restoring with the latest iPod software and with an older version, fsck, using Disk Utility to repair and erase, Disk Warrior, letting the battery drain, everything.
    Nothing worked ... until I used Disk Utility to reformat the disk with the "Zero Out Data" option (in the Security pop-up) enabled. This, apparently, reformatted the drive in such a way as to account for bad sectors. It took about an hour.
    After that, I restored it with the latest iPod software, and to my delight, it booted normally. It now works fine.
    Found that on web mite help you.... but i dont have a mac

  • Ipod nano 4th gen stuck on apple logo (still) after restore

    HELP! I tried to turn on my ipod the other day but it wouldn't work - it was stuck on the apple logo screen.
    I have tried:
    - resetting it
    - letting it run out of battery completely then turning it back on again
    - restoring it
    but none of these methods worked. It is still stuck on the apple logo screen! So therefore I can't listen to music, and my laptops don't recognise my ipod... because it isn't on properly. The only way I can get laptops to recognise that my ipod is plugged in is by putting my ipod in disk mode.
    and so it is still stuck on the apple logo screen. Anybody have any ideas? I have no idea what else to try.
    thanks so much in advance!

    i have tried all of that as well and im still stuck on the apple logo. i hit it against a table and everything. Does anyone know what to do?

  • Nano 3rd gen stuck on apple logo screen

    How do i restore and ipod 4gb nano 3rd generation if it wont connect to itunes or computer at all... apple logo constanly flashing in and out... and wont hold a charge... ANY SUGGESTIONS????????????????????????????????

    I am afraid yo need to visit the store and possibly ask for a replacement. In some cases, doing the reset will correct any issues, but by the way you describe it, it freezes with apple logo. Better to get a replacement.

  • IPod Touch 5th Gen Stuck in Apple Logo.

    Hello, My iPod Touch 5th Gen Stuck in Apple Logo.
    I Was Trying To Change "slide to unlock" text on Lock screen.
    I Did It With FileZilla, I go to  /System/Coreservices/springboard.app/Springboard.strings
    then i search for "slide to unlock" and i change it to "slide to eat pie"
    then i reboot ipod and BOOM...
    Stuck In Apple logo...

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable              
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • TS1382 ipod nano 4th generation stuck on apple logo-any new suggestions??

    Ipod nano 4th generation is stuck on apple logo. It is fully charged and suggestione via apple have not helped. It still connects to my mac air and syncs but screen is frozen to the apple logo. Any suggestions?

    Have you done a Reset (restarts iPod)?
    http://support.apple.com/kb/ht1320

  • IPod Nano (4th generation) stuck on Apple logo! URGENT HELP!

    So it all started out when i had to reset it (which is menu + middle button).
    and it never came back from the Apple logo
    I have tried every thing! the five steps from Apple (reset, restart, restore, etc.), disk mode, restore..
    **BUT I GET NOTHING DIFFERENT FROM THE APPLE LOGO SCREEN!!**
    i have tried the tutorial on this page.. http://www.sharp-tools.net/archives/000240.html .. because the guy had my same problem but he resolved it with those steps...
    But in the diagnostics mode, he says to test ram & then hit play and blah blah... and then press +fast forward+ to go to DISKMODE entre... in the diagnostics mode i cannot find anything labeled with RAM or DISKMODE.
    i already know how to go to the diskmode MANUALLY (reset ipod > center button+play button) and it didnt help either.
    some one pls pls pls PLS PLS help!!

    Have you done a Reset (restarts iPod)?
    http://support.apple.com/kb/ht1320

  • IPod touch 4th gen stuck at apple logo, not recognized by iTunes/PC. HELP!

    My iPod touch 4th gen is stuck on the Apple logo for over 20 min now. I've tried to put it in recovery mode, but a second or two after it shuts off, the apple logo comes back. My PC and iTunes can't recognize it, and I want to find a way to restore or reboot it. Thx in advance!

    Try putting it is DFU mode:
    http://www.ijailbreak.com/apple_news/using-dfu-mode-to-fix-ipod-touch-and-iphone -errors/

  • IPod Touch 1st gen stuck on Apple logo.

    My fist gen iPod touch is stuck on the Apple logo boot screen and the spinner is also frozen. Please help!
    Heres a pic:
    Thanks.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My Ipod Nano 5th gen Stays at apple logo HELP

    My ipod 5th gen as just came back to from water damage, i put it in diagnostic mode and though everthing put its says warning low battery voltage cpu enter stop mode, is there any way to fix this, once in a while it will boot up fully and frezzes and turns right back off, is there any way to fix this, only works on the charger

    Hello Zillah,
    Just got my nano today
    If you just got your iPod nano today and you are experiencing these kinds of issues already, I would seriously consider returning it for a replacement while there is still time.
    Otherwise have you tried resetting the iPod with it connected to your Mac? Another option is to try and manually force your iPod into *Disk Mode* with it connected. Here are instructions on how to do this if need be.
    [Putting iPod into Disk Mode|http://support.apple.com/kb/HT1363]
    And here is Apple's support document for your issue related to your iPod not showing up in Finder or in iTunes.
    [iPod not recognized in iTunes and Mac desktop|http://support.apple.com/kb/TS1410]
    B-rock

  • Ipod touch 2nd gen stuck on apple reboot screen

    Hopefully someone can help... For the past 2 days, my touch has been stuck on the black screen with a white apple on it (the reboot screen). Approximately every 15 mins or so, the screen flashes to white as if it is trying to open something, flashes to black, and then the apple screen re-appears. Prior to this problem, I had downloaded some ebooks from the Barnes & Noble EReader App. I have tried holding down the wake/sleep key at the same time as the menu key. This will turn it off, but when I turn it back on, same problem. I have connected it to my computer via USB and it hasn't made a difference. I have tried connecting it to the computer, holding down the wake/sleep key at the same time as the menu key until I get a black screen and then continuing to hold both until the reboot screen appears again. I have tried this several times and nothing has changed on my ipod. When my touch is connected to the computer, occasionally my itunes will recognize it and synch, but then it disconnects itself. I can get it to be recognized as an ipod on my itunes if I hold both the sleep/wake and home buttons until the screen goes black and the apple re-appears where I release the sleep/wake button but continue to hold the menu button in order to get the restore settings, but only gives me the option to restore it to factory settings, which I don't want to do since I will lose everything on my touch. I have read that putting it into SSH would have been helpful, but I can't get into my settings to change it. Is there anything I can possibly do to save my current contents without having to totally reset it?

    This exact same thing happened to me today and I cannot reset either. Don't want to restore to factory as I keep my mileage on my device and will lost it and not get paid. HElp.

  • IPod Touch 2nd Gen stuck on apple logo is it broken?

    I already tried putting in DFU mode and it restored just fine but once it finished restoring it just went back to flashing again on the apple screen does anyone have any advice? -

    I do not think so.  I would make an appointment at the Genius Bar of an Apple store.

  • My Ipod Nano 7th Gen has a blank white screen.

    I have tried to reset but still no change. even reinstalled the software. Is it time to return to an Apple shop?

    Let the battery fully drain. After charging for at least an hour try what you tried already. If it still has the white screen that indicates a hardware problem an appointment at the Genius Bar of an Apple store is in order.

  • My ipod nano 7th gen is stuck on a loop of turning on and off.

    My ipod nano 7th gen is stuck on a loop of turning on and off, I've already done the reset, and everything that was recommended on other similar questions.  it isn't recognized by iTunes except in recovery mode where it allows me to restore but then goes right back to turning on and off once i'm back to normal play mode.  Once on recovery mode it works fine and doesn't turn on and off.  I've also uninstalled and reinstalled itunes to avail.  I'm super frustrated and am hoping that I won't need to buy a new one.  Is there anything else I can do before i just toss it out?  i'm getting a bit frustrated just watching my ipod turn on to the apple and then turn right back off.

    Hi there tksunrise,
    You may find the troubleshooting steps in the article below helpful.
    iPod nano (7th generation): Hardware troubleshooting
    http://support.apple.com/kb/TS4433
    Will not turn on or screen remains dark
    Connect iPod to power for at least ten minutes to ensure that the battery has enough charge to allow iPod to turn on.
    If iPod does not turn on after ten minutes, try resetting it while it is still connected to power. Reset the iPod by holding down the Sleep/Wake button and the Home button for at least six seconds or until you see the Apple logo appear.
    If the Apple logo appears on the display, connect iPod to a computer and verify that it appears in iTunes and can play music. If iPod appears in iTunes and can play music, no further troubleshooting is needed.
    If the screen remains dark and will not turn on, then your iPod may need service.
    Issue not resolved
    If the issue is still not resolved, please read this information on servicing your iPod.
    -Griff W. 

Maybe you are looking for

  • Is it possible to create Adobe Interactive form in ECC 5.0 IDES using WDA?

    Hi every body, I am trying to create an adobe interactive form in ECC 5.0 IDES using Web Dynpro for ABAP. But I am facing some configuration problems. My doubt here is -> "Is it possible to create abobe interactive forms in ECC 5.0 IDES using Web Dyn

  • Handling 404 errors and web robots

    I'm using CFMX 6.1. We handle our own errors for page not found (404 errors). But I'm finding that web spiders/robots from search engines such as Yahoo or Google seem to index these "page not found" custom pages. I want them to get the message that t

  • Can any backup do this?

    I've bought a 320GB hard drive for my MacBook Pro. I'd like to do a clean install on the drive. But I'd also like to restore from a backup all the applications and preferences that did not come with the operating system. Is this pie-in-the-sky dreami

  • Have done everything but still can't text

    I have had this phone for 1 day and shortly did a factory restore..pulled battery etc...still can't text was told if i did *228 i would fry my 4 g simply card help me

  • Do we need to stop DPM backups when updating SP2013 with CU

    Hi - planning to install the Dec14 CU and want to know if it is required to Stop DPM protection when running PSConfig? Our DPM guy says DPM protection cannot be paused - only stopped and this would remove the Protection group completely and we would