Ipod nano 7th gen sync issue

I have just bought a new ipod nano 7th gen and am having issues with syncing it to my PC.  On my devices the ipod is there and recognised as such, but in iTunes the ipod doesn't exist at all.  I have the latest version of iTunes but can't find a way to access the iPod at all - any ideas?
The iPod is recognised on the family laptop (macbook), but not the PC.  The issue is that there is some music on the PC that's not on the laptop and so would be helpful to access it via the PC and not just the macbook.

If the video is HD, the resolution is too high for the iPod's screen, so iTunes will not sync the video.
If this is a purchase from the iTunes Store, and you paid for the HD version, you may be entitled to also download the SD version (at no cost), which should sync to the iPod.
FYI - There is a command in iTunes to create a new version of the video, which should sync to iPods
menu bar -> File -> Create New Version -> Create iPod or iPhone Version
However, videos purchased from the iTunes Store (such as movies and TV shows) have copy protection, so that command is disabled.

Similar Messages

  • IPOD NANO 7TH GEN AUDIO ISSUE

    Hi ,
    I bought a Ipod Nano 7th Gen sep last year . For last few days audio quality has been reduced a bit i.e Clarity is missing , Bits are not so powerful .
    Kindly help what to do .
    I already reset the same twice but not getting any result .
    Thanks
    GS
    9051185601

    @ Watanabe Thanks boss , but I checked the same with out any result and pls note I use "ROCK" in the "EQ" setting .
    Hope there s not any issues with hardware .
    Could you please advice some better headphone for my Nano .
    Thanks for your support .
    GS

  • IPod Nano 7th Gen Syncing Erratic

    I have a peculiar problem with my iPod Nano 7th Generation (16GB). (Software Version 1.0.3). I am using iTunes 11.0.3.54 on a Lenovo T440 Laptop with Windows 7 32 Bit O/S.  The syncing process behaves erratically.
    When I synch small playlists, fewer songs the sync works perfectly. When I select larger playlists, while iTunes reports that syncing is complete, when I eject and take out the Nano, it says No Music. All Music content (including those available previously on the device) disappear. When I reconnect the iPod, iTunes says <<it cannot read from the iPod and that  I need to restore>>. I have done several restores. I have even completely uninstalled iTunes and all support software (following http://support.apple.com/kb/HT1923)  and reinstalled. The same issue continues.
    After iTunes reports the problem (of not being able to recognize / read from iPod), when I look at the iPod using Windows Explorer, all the standard iPod_Control Folder / Files including the Music files are all there. Only iTunes is not able to read it due to corruption of some kind. It beats me.
    On the same Windows PC / same version of iTunes, the rest of my devices (iPad-1, iPad-Mini 2nd G, iPod Touch 4th Gen and an iPod Classic) are syncing properly. Only Nano 7th Gen is having this issue. I tried different cables, direct connect / connecting through a hub etc., Nothing works :-( .
    Finally I tried syncing it with another Windows PC (of my friend) and it syncs without any issue, any size. Tried several times and it works. iTunes versions are same. Windows USB support driver is also the same. Problem appears specific to my Lenovo T440 PC. Can someone please offer some advice ? Thanks !

    Hi kumaradevan.g,
    Welcome to Apple Support Communities.
    It sounds like there is an issue syncing music to your iPod from a specific laptop. The article linked below provides a lot of great tips that can help resolve the syncing issue that you described.
    'Disk cannot be read from or written to' when syncing iPod or 'Firmware update failure' error when updating or restoring…
    http://support.apple.com/kb/ht1207
    I hope this helps.
    -Jason

  • IPod Nano 7th Gen Charging Issues

    Over the past two days my nano charges to around 90-95% and then refuses to charge any further, also tried to connect to various usb chargers and computer usb ports. If anyone knows a solution to this its would greatly appreciated.

    The battery meter in the top corner seem to always stay at about 90% and would never fill up the entire way, But I just went to the store today and bought a new charge chord and that seems to have fixed the problem. Thank you for trying to help I appreciate it.

  • IPod Nano 7th Gen says "Unsupported. Accessory is not supported" when trying to charge / sync

    iPod Nano 7th Gen says "Unsupported. Accessory is not supported" when trying to charge / sync with official apple lightening cable.
    It worked for almost a year then suddenly began to say that. My computer [windows], lightening cable and my power brick [all apple official] are all the same as they were when it was working. The iPod is almost a year old now, and has worked perfectly up until about a week ago.
    I have tried resetting the iPod, plugging it into different charging sources but it keeps saying "Unsupported. Accessory is not supported"
    Does anyone have any ideas on how to fix it?
    Thanks.

    Your iPod Nano firmware and iTunes updated to the current versions? 
    It is very difficult to offer troubleshooting suggestions when the "os version" you are using is unknown as each os has their own troubleshooting solutions. 

  • My ipod nano 7th gen no longer shows "Playlists" in the music menu. No changes made other than deleting one and adding one playlist to those synced. Synced fine in late February. Not working as of 3/7/2014.

    My ipod nano 7th gen no longer shows "Playlists" in the music menu. No changes made other than deleting one and adding one playlist to those synced. Synced fine in late February. Not working as of 3/7/2014.

    I would either say that the iOS is correpted due to a software glitch or y have have a hardware problem like bad memory locations that are corrupting the iOS.
    - Restore from backup via iTunes. This will install a fresh copy of the iOS. See:                                                
    iOS: How to back up                                                                                     
    - Restore to factory settings/new iOS device.   This will elimate corruptin in the backup causing the problem.          
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar

  • IPod nano (7th gen) and iTunes have said it is 'synced' however no songs show when disconnected. Once reconnected, storage says data if fully free even though sync took place, experience of same, help?

    IPod nano (7th gen) and iTunes have said it is 'synced' however no songs show when disconnected. Once reconnected, storage says data if fully free even though sync took place, experience of same, help please?

    IPod nano (7th gen) and iTunes have said it is 'synced' however no songs show when disconnected. Once reconnected, storage says data if fully free even though sync took place, experience of same, help please?

  • Playlists will not sync onto iPod nano 7th gen

    Since the very beginning of iPods, I subscribe to a number of podcasts that refresh in iTunes automatically. Once a day I transfer the "recently added" podcasts to a created playlist for my daily listening. This allows me to cull out music downloads from the pure podcast list. Since "podcasts" have been separated as an app, iTunes made it difficult to accomplish this. With iTunes 12 and my current iPod 7th generation, I can find no tip that will allow me to continue the practice. I want a continuously playing playlist of the most recently downloaded subscribed podcasts that can easily be refreshed and transferred to my iPod nano 7th gen at the end of each day.

    There is no Apply button there, until you change something.  Until you make a change to a setting on that screen, the button (where the Apply button is located) says Sync.
    It is somewhat difficult to understand what you are describing.  The Recently Added playlist is a smart playlist.  It comes "pre-installed" with iTunes.  However, if you right-click on it and select Edit Smart Playlist, you will see that the two rules for populating it are
    Date Added - in the last - 2 - weeks
    Genre - is not - Podcast
    Therefore, if that is the playlist you are referring to, it intentionally excludes podcast episodes.  If you want a new smart playlist that lists podcast episodes downloaded in the last two week, you can start with the Recently Added playlist.  Don't modify that playlist.  Right-click on it and select Duplicate.  Name it (the duplicate) something like "Recently Added Podcasts" (or whatever you want).  Right-click on it and select Edit Smart Playlist.  Change the rules so that they are
    Date Added - in the last - 2 - weeks <- You can change the number of weeks as desired.
    Media Kind - is - Podcast
    NOTE:  I suggest using Media Kind instead of Genre, because it more accurately identifies items that are podcasts.  Something can be a "podcast" without Genre set to Podcast.  But everything iTunes shows as a podcast MUST have Media Kind set to Podcast.
    That new smart playlist ONLY shows all podcast episodes downloaded in the last two weeks.  You can then sync that playlist, if you want them all, or use it as the source to manually update your "daily podfest" playlist, and then select that playlist on the iPod's Podcasts screen (as described in my previous reply).

  • Why does my replacement iPod nano 7th gen not sync?

    I've just got a replacement iPod nano 7th gen after my last one was faulty (suddenly having white screens etc) - exact same model type. I've charged it, and when I put the new replacement iPod in the computer it makes the regular sound to let me know its recognised the iPod. The iPod shows the 'connected - eject before disconnecting' sign so that part of it seems to be working.
    I then go to devices looking to sync the music into my new iPod and then when I do that the 'Sync' button is grey and will not let me progress to sync. This is the problem I am having and I need help.
    Let me know if you need any more information, thank you.

    I am a UK resident btw If that helps.

  • Am trying to sync my ipod nano 7th gen. i get this message: not enough access privileges."

    i am trying to sync my ipod nano 7th gen with my music on the cloud, via a desktop PC.
    I have successfully done this in the past.
    now I am getting a series of messages: "not enough access privileges"
    have reset the nano and also downloaded latest iTunes software.
    Any suggestions?

    Hi,
    I'm having a very similar problem, so I was excited to see the link above. But when I click on it, it redirects me to the nike.com main website (I'm assuming Nike redid their website since the above link was posted). Could you please point me to that article somewhere else or tell me how you fixed your problem?
    My exact problem is this: I was running until recently with my iPod Nano 6th gen and the Nike+ sensor kit (sensor that goes in the Nike+ shoe plus receiver that goes in the iPod Nano). When I would sync my Nano with iTunes (I would have the "Automatically send workout data to nikeplus.com" option checked), all was well with this set-up as far as syncing my stuff to the Nike+ website goes.
    I recently realized that for the iPod Nano 6th generation, the sensor/receiver combo is not required anymore. So I ran two runs without the receiver. I kept the sensor in the shoe though as nowadays I mostly run with my recently purchased Nike+ Sport GPS watch and I like to have the sensor in the shoe in case the GPS signal gets lost at some point during a run. Anyway, those two runs that I ran without the receiver won't sync to my nikeplus account. I can see them in my iPod Nano's history and I can see one of them (the latest one) on the Nike + iPod tab of iTunes when I sync my Nano. The difference though is that on iTunes this latest run appears under a "Sensor 1" selection, whereas all my previous runs with both the sensor and receiver would be under "Nike + Sensor" selection. Within the "Nike + Sensor" selection, under nikeplus.com, there's the "Automatically send workout data to nikeplus.com" option and below it a Login ID that shows my Nike+ website log-in info. Within the "Sensor 1" selection, the Login ID is missing. I've tried renaming "Sensor 1" to something else but it didn't make the Login ID appear.
    Thank you for reading this and any help would be greatly appreciated.
    Best,
    Dimitris.

  • When I connect my iPod nano 7th gen. to my computer and open itunes, there is a message that says the iPod could not be detected. Does anybody know how to fix this issue?

    When I connect my iPod nano 7th gen. to my computer and open itunes, there is a message that says the iPod could not be detected. Does anybody know how to fix this issue?

    1. Update iTunes to the latest version. Plug in your iPod. If iTunes still can't recognize it, then in iTunes in the top left corner click help> run diagnostics. On the box that comes up, check the last two things. Click next and it should identify your iPod.
    2. Click on your windows start menu. Type in "services". Click on it and when it pops up, on the bottom of it click on "standard". Now Scroll down to find "Apple Mobile Device" Right click it when you see it and click on "Start". When it has started, close iTunes and replug in your iPod and it should show up.
    3. Check the USB cable
    4. Verify that Apple Mobile Device Support is installed
    5. Restart the Apple Mobile Device Service and verify that the Apple Mobile Device USB Driver is installed.
    6. If you just want to add some photos, songs and movies from computer to your devices, you can use an iTunes alternative to do the job.
    7. Check for third-party software conflicts.

  • I just bought a iPod nano 7th gen and having issues with clear radio channels. Please help.

    I just bought a iPod nano 7th gen and having issues with clear radio channels. Please help.

    You can send it in to them: https://expresslane.apple.com/GetproductgroupList.action?PRKEYS=PF3

  • Ipod nano 7th gen problems synching

    hello,
    for the past 2 days, I have been battling an ipod nano synching issue. This ipod has been working flawlessly for the past year. And then all of the sudden, without warning, I tried to add additional music and I could not. I cannot remember the exact syntax of the error but it had something to do with the ipod not being recognized and required a restore to factory.
    I have corrected the first issue where the ipod was not recognized and had to be factory restored. Each time I restored, it would not be recognized by itunes.
    I installed itunes on another pc and the same ipod synched and reconnected just fine, pointing back to the itunes install on my primary machine.
    I resolved the first issue on my primary machine by following ht1923.
    However, now the problem I see is that even though the ipod connects successfully , to my primary machine , when I synch and add music, no music shows up on the ipod even though itunes says synch successful. The ipod says "no music".
    ipod serial number: C8NJRFX4F0GV
    my primary pc is an HP Elitebook, running windows 7 professional 64 bit version
    All itunes software completed removed and reinstalled clean.
    Thank you

    I would like to chime in that I've confirmed this as a reproducible bug on my iPod Nano 7th generation. I have an iTunes library with an offending compilation, and to avoid any possible tagging incompatability, I've converted the files to AAC with clean tags containing the album, artist, title, and track number. The album artist is "Various Artists" and I've checked off the "Part of a compilation" box for each track in my library.
    These tracks all show their correct artists when I sync this library to my iPhone. However, when I sync the exact same tracks to my iPod Nano 7th Gen, it choose a random artist from amongst all the artists within the compilation and shows that artist name on *every* track.
    iPod Nano 7th Gen has a bug in the firmware for displaying artists correctly when they are part of a compilation. The OP is likely doing nothing wrong. Apple needs to issue new firmware. Alternatively, I cannot think of any decent workaround short of splitting off each track of the compilation into a separate album, which, would be a huge pain and likely impractical for most people.

  • I recently purchased a bluetooth headphone set that I have been able to pair to my iphone6 , but it is not showing up on my ipod nano 7th gen, anyone else had a similar problem ?

    anyone had trouble syncing a bluetooth headset to an ipod nano 7th gen ? I was able to sync to my iphone6 , but no luck with the ipod, even after a reset & several attempts

    THanks for the suggestion deggie , but I have already tried this without any success. I just mentioned pairing it to prove that the headphones weren't defective. I also tried reaeting the ipod through itunes hoping that might help , but still no detection on the ipod

  • I got a new iPod nano 7th gen., but when I tried downloading a video from my iTunes library a message popped up that said: Some of the videos in your iTunes library cannot be copied to your iPod because they cannot be played on this iPod.

    I got a new iPod nano 7th gen, but when i tried downloading a video from my iTunes library a message popped up that said: Soem of the videos in your iTunes library were not copied to yor iPod because they cannot be played on this iPod. What should I do?

    I kept having a similar problem - 3 out of the 10 videos I had on iTunes wouldn't sync. They were in the right format and I KNEW they worked on my iPod because I'd RECORDED them on my iPod. I finally figured out what to do! Go to the movies in your iTunes library. Click on one that does not sync. Click on "Advanced" at the top of iTunes and choose "Create iPod or iPhone version". Once that's finished, be sure you delete the old version so you don't keep getting the error (or have 2 copies of the same video) and sync. This should eliminate the problem. At least it did for me!

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