IPod nano 7th gen won't charge.

I bought it in July, everything has worked well. Yesterday the battery had run out, and now it won't read the charger - and I have tried multiple chargers. I have also tried resetting while plugged in, and that did not help either. Any ideas?

You are still under warranty.  Call iPod tech support - U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273) 

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  • Ipod nano 7th gen won't charge or sync to itunes.

    I recently purchased an Ipod Nano 7th generation. When I plug it in to charge or try to sync it to my computer I get an error message saying that the accessory is unsupported. I am running Itunes in Windows Vista. I have synced this Ipod and charged it before so I am unsure of the problem. I have tried multiple cables, and other things work in the usb charge on the same computer. I have reinstalled Itunes and reset my Ipod and nothing has worked. Does anyone have any suggestions?
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    Hello lena2290,
    Thanks for using Apple Support Communities.
    Please follow the troubleshooting article linked to below for this issue you're having with your iPod nano.
    iPod nano
    https://www.apple.com/support/ipodnano/assistant/itunes/#section_0
    Take care,
    Alex H.

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    The iPod Nano only has A2DP (stereo bluetooth) AVRCP (controls) and low power Bluetooth profiles. It does not have File Transfer Protocol (FTP) and cannot connect to your phone.

  • Ipod-nano-7th-gen-won't-synch-from-itunes-or icloud?

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    Hey liznofears,
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    Connect your iPod to your computer and open iTunes.
    Click the button with your device's name, below the Spotlight window.
    In the main iTunes browser window, select Music.
    Select Sync Music. You can select "Include music videos" if you want to sync Music videos to your device.
    Your device needs to have enough free space to sync the content that you selected from your library.
    Tip: You can use the capacity bar at the bottom of the device settings window to see how much free space is available. The window will update with an estimate as you select content.
    Click Apply. iTunes will sync the content you selected to your device. The iTunes LCD will show the sync progress and notify you when the sync is complete.
    To disconnect your device, find your device in iTunes and click the eject icon.
    via: iTunes: Syncing media content to iPod
    http://support.apple.com/kb/HT1351
    Have a good one,
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  • Ipod nano 7th gen won't sync

    I bought a new 7th generation ipod nano for my son for Christmas to replace his broken ipod Touch. We have a library of songs in our account that he has purchased and would like to access on his new ipod nano. I have spent over 4 hours today trying unsucessfully to understand how this should work. I have updated to the newest version of iTunes. I can see all the songs in the library. I have registered the new ipod nano. But I cannot for the life of me figure out how this works. We had similar problems with the ipod Touch and found that to be a frustrating experience as well, which makes me wonder why I bought this. I have looked at the online communities, the manual that I had to download and topics on the "help" on Apple.com. I am seriously regretting my purchase. It should not be this hard to migrate the already purchased content onto the new device. I can't believe that I have to write a question in forum just to see if I can get an answer. If this cannot be resolved quickly it will be returned.
    Please help!!!!!!!

    Please give us some more details on what is not working. The more details we have, the more we can help you.

  • IPod Nano 7th Gen won't work

    I just got a 7th generation Nano. It was a gift. I tried to sync it up, and the first problem I had was that it said it was formatted for a Mac, and needed to be restored so it can sync with my PC. No problem. Then it ended up in a loop of saying it has to be restored. When I decided to heck with it for one day, disconnected and unplugged, the display on the Nano wouldn't turn off. I tried the trick of pressing both the home and power buttons at a time and it went blank, now it won't turn on again.
    I've tried uninstalling and reinstalling iTunes on my PC (Windows 7) and nothing is working. Help?!?!

    If your version of iTunes is not the latest, go here to download the latest iTunes installer
    http://itunes.apple.com
    I would try putting the iPod into Disk Mode
    http://support.apple.com/kb/HT1363
    On the computer, run iTunes.  If there are other USB devices connected (other than standard keyboard/mouse), disconnect them for now.  Connect the iPod to a direct USB port on the computer, by itself.  If iTunes prompts you to do another Restore, do the Restore.  Hopefully, no "loop" this time.

  • Ipod Nano (7th gen) won't play in Prius

    I have no problems with my ipod classic or with my husband's ipod classic (these use the old USB cords).  But when I try my nano or iphone 5 (both use the newer cord that came with the nano), the connection doesn't work.
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    does no one have any suggestions?

  • My ipod nano 7th gen won't sync with new itunes!

    Ever since I have downloaded the new version of itunes, my ipod will no longer sync. Firstly, it wouldn't even be recognised on my desktop but I somehow managed to fix that and is now recongnised on computer. When I plug my ipod in it says its connected but now everytime i try to sync my ipod it comes up with the same message on itunes of 'an ipod has been detected, but cannot be indentified properly. Please disconnect an reconnect the ipod, then try again. If the problem persits, unintall and reintall itunes.' I have gone through all the support on the apple website, and uninstalled itunes numerous times and tried all usb ports to make sure there is no faults in that area but nothing seems to work. Just annoying how my ipod used to work perfectly fine before I downloaded the new version of itunes, thought updates were meant to improve the experience? Any help will be very much appreciated!

    CORRECTION IT IS A 4TH GEN.

  • Ipod nano 7th gen will not charge

    ive had my ipod for a while now, but now it wont charge. Iveleft it plugged into the wall overnight, but it still wont turn on. I tried the computerbefore it died, but allit said was plug into power. A few weeks ago the computer stopped recognizing it, but I already fixed it.

    Bring it to a local Apple store. If it is a battery issue, they should replace it under the one year warranty.

  • My ipod nano 7th gen. won't save the changes I make to a song's start and stop time. How do I fix this?

    So I have a few songs that I don't like the intro to or the end of it that I had cut to where I wanted on my previous ipod. When I try to do the ame thing with this one with the start and stop time, it will work for awhile and then randomly start and stop where it had originally. I have done it like 4 times now for some songs and I can't seem to get it to stick. Suggestions?

    If you use the Sync feature in iTunes, then it needs to be done to the song in your Music Library, then synced with the iPod.  If you do not use the Sync feature and are performing the changes to the song on your iPod specifically, then the setting may be getting overwritten when you drag the song that's already on the iPod back onto the iPod.  It will overwrite all local settings for the song on the iPod with the settings in your library. 
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  • Charging iPod nano 7th gen

    How long should I charge my ipod Nano 7th gen for maximum charge?

    The battery meter in the top corner seem to always stay at about 90% and would never fill up the entire way, But I just went to the store today and bought a new charge chord and that seems to have fixed the problem. Thank you for trying to help I appreciate it.

  • Ipod nano 7th gen not turning on or connecting to laptop??

    My son's ipod nano 7th gen won't turn on and when I connect it to the lap top a message comes up saying device driver not recognised - he was listening to it just last night, can anyone help? He's only had it since his birthday in November.

    I reset the ipod by holding down the power button and the menu button and the apple screen came up after a few moments - this seems to have done the trick!

  • IPod Nano 7th Gen says "Unsupported. Accessory is not supported" when trying to charge / sync

    iPod Nano 7th Gen says "Unsupported. Accessory is not supported" when trying to charge / sync with official apple lightening cable.
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    I have tried resetting the iPod, plugging it into different charging sources but it keeps saying "Unsupported. Accessory is not supported"
    Does anyone have any ideas on how to fix it?
    Thanks.

    Your iPod Nano firmware and iTunes updated to the current versions? 
    It is very difficult to offer troubleshooting suggestions when the "os version" you are using is unknown as each os has their own troubleshooting solutions. 

  • IPod nano 7th gen not charging

    I recently got an iPod nano 7th gen 16GB slate. Whenever I plug it into my MBP using the new connector, I get the PLUG in the battery icon instead of the usual lightning. When I finally unplug the iPod after keeping it plugged in for quite a long time, it seems like I didn't charge my iPod at all (all I get in the battery icon is a red line).
    Is there something wrong with the battery or the cable??

    Whilst charging make sure your iMac doesnt go to sleep and try to make sure itunes is constantly open whilst connected. If this does not work try restarting the device by holding down both the home button and slep button down.
    Hope this helps

  • Brand new/never been used iPod nano 2nd gen keeps on charging and won't turn on when removed connection to pc/charger. how can i fix this? pls i need help

    brand new/never been used iPod nano 2nd gen keeps on charging and won't turn on when removed connection to pc/charger. how can i fix this? pls i need help
    i did that middle button and top button for 6-10 seconds, hold play button, that hold button and got it right back and still it won't on but it is detected on my pc and itunes. i've already even put on some songs but it keeps on charging and charging for how many hours and if i remove it, it shuts off and won't turn on again.

    brand new/never been used iPod nano
    Call Apple Care.   You are still under warranty.  You also have 14 days from the date of purchase to return your iPod with no questions asked. 
    Take FULL advantage of your warranty.  Posting on a message board should be done as a last resort and if you are out of warranty or Apple Care has expired. 

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