Ipod Nano 7th Gene: Unable to switch on

I have tried the followings:
-charged
-pressed and hold the on and homepage button together
-pressed and hold the on button
-when connected to itunes, i can manipulate the contents but the ipod screen is still black (blank)
-reseted to factory settings
After all these attempts i still cannot switch on the ipod. Thanks

If you did a Restore (if that's "reseted to factory settings") and the screen is still dark, even when the iPod is connected, there is probably a hardware problem.  All 7th gen iPod nanos as still less than one year from purchase date, so you should have it checked by an authorized tech under warranty.  If you have an Apple Store nearby, you can take it to the store's Genius Bar.  You can make a reservation at the store's web page
http://www.apple.com/retail/
to avoid a wait.

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