Ipod nano 7th generation has a blank screen

My ipod quit working in the middle of a song. I attached it to my PC and it still has a blank screen and I do not see ipod button on the itunes page. Tried holding down on/off button with home button. Help!!!

contact apple and see if they can replace it.

Similar Messages

Hi, my iPod nano 6th generation has a cracked screen and I would like to get it replaced. Does anybody know of any locations that repair these kind of iPod nanos?

Hi, my iPod nano 6th generation has a crack in the screen and I cannot seem to find any places that will repair this kind of iPod. Are there any places available for screen replacement of the iPod nano 6th generation? Thank you.

i sent mine off to craig at [email protected], it was £25.....like new again

My ipod nano 2nd generation has a white screen when i turn it on.

Everytime i turn on my ipod nano 2nd generation it goes to a white screen and i dont know what to do...can u help me???

Anything new about this?

My Ipod Nano 7th Gen has a blank white screen.

I have tried to reset but still no change. even reinstalled the software. Is it time to return to an Apple shop?

Let the battery fully drain. After charging for at least an hour try what you tried already. If it still has the white screen that indicates a hardware problem an appointment at the Genius Bar of an Apple store is in order.

IPod Nano 7th Generation Screen Replacement

I recently dropped my iPod Nano 7th Generation and cracked the screen in the top corner. Does anybody know where I can get this replaced in England and how much it costs?

If you leave it plugged in long enough, it should respond. that happened to me a couple of times when my battery completely drained. if that doesn't work, hold down the circular menu button (Just beneath the screen), and the power button (Top right corner, ontop of the Ipod, above where the battery life would be shown), to rester it. You might have to hold it for about 15-30 seconds before it resets. Hope i helped

The screen on my ipod nano 7th generation went blank

the screen on my ipod nano 7th generation went blank, I can do, and try to restore in Itunes, but it makes the restoration and nothing happens the screen remains blank.
I can do that

Hello eramosf,
I would be concerned too if my iPod nano had a black screen. I recommend following the steps below:
Will not turn on or screen remains dark
Connect iPod to power for at least ten minutes to ensure that the battery has enough charge to allow iPod to turn on.
If iPod does not turn on after ten minutes, try resetting the device while it is still connected to power. Press and hold the Sleep/Wake button and the Home button until the screen goes dark. The Apple logo should appear after a few seconds, then the Home screen should appear.
If the Apple logo appears on the display, connect iPod to a computer and verify that it appears in iTunes and can play music. If iPod appears in iTunes and can play music, no further troubleshooting is needed.
If the screen remains dark and will not turn on, then your iPod may need service.
I got this information from the following article for the 6th generation iPod nano. The steps are the same, except I updated the second step with the reset for the 7th generation iPod nano:
iPod nano (6th generation): Hardware troubleshooting
http://support.apple.com/kb/ts3474
How to reset iPod
http://support.apple.com/kb/ht1320
Thank you for using Apple Support Communities.
Best,
Sheila M.

Itunes has stopped detecting my ipod nano 7th generation

Hi I have recently bought an ipod nano (7th generation). Initially I connected it to my computer and everything was working fine but it has now stopped appearing when I connect it to iTunes. It connects - the ipod screen shows it is connected - but I cannot sync it or transfer music.
I have tried it on my wife's computer and it works as normal but all my music is on my laptop. I don't know if I need to download a mobile support or something but it's very frustrating. I have the latest version of iTunes on both laptops/
I've followed the steps on the online help but the ipod isn't even appearing in my laptop's device manager. Gratedful for any help

It's working now, apple must have updated itunes that fixed the issue, not sure.

Ipod Nano 7th Generation with thin green, dark blue and light blue lines on the screen?

I have an Ipod Nano 7th Generation. It was brand new about a year ago, but roughly 5 months in the screen had a single dark blue line running down the screen, this has now developed into 4 light blue lines running horizontally and another green line running vertically.
I think it may be something to do with the pixels and the screen - something to do with the fact that they display red, green and blue colors?
I have restarted the ipod but to no avail. I have tried getting into the system settings as well but cannot seem to manage to access them.
Any help?

Take it to the Apple Store to get it fixed.

IPod nano 7th generation screen frozen on "language" choice after "restore"

iPod nano 7th gen. was acting up so I went to iTunes to do a restore. Now the iPod"s start screen is frozen on the "language" choice screen, "done" button/icon does nothing. Holding the power and home button will bring up the same frozen screen.

Hi Jeff,
Welcome to the Support Communities! The resource below will walk you through the troubleshooting steps for your unresponsive iPod nano. I understand you have already tried to restore, but follow the steps in the order presented and see if that makes a difference. If not, I've included a link for getting it serviced.
iPod nano (7th generation): Hardware troubleshooting - Apple Support
http://support.apple.com/en-us/HT203681
Connect iPod to power for at least ten minutes to ensure that the battery has enough charge to allow iPod to turn on.
If iPod does not turn on after ten minutes, try resetting it while it is still connected to power. Reset the iPod by holding down the Sleep/Wake button and the Home button for at least six seconds or until you see the Apple logo appear.
If the Apple logo appears on the display, connect iPod to a computer and verify that it appears in iTunes and can play music.
If the screen remains dark and will not turn on, then your iPod may need service.
The Five Rs: Reset, Retry, Restart, Reinstall, Restore
Try these steps one at a time until the issue is resolved. If one of the following doesn't help, read on for solutions to specific issues.
Reset iPod nano. First, make sure iPod nano is charged. Then press the Sleep/Wake button and the Home button for six seconds, until the Apple logo appears.
Retry with a different USB port if you cannot see iPod nano in iTunes.
Restart your computer and make sure that you have the latest software updates installed.
Download and reinstall iTunes.
Restore iPod nano.
Restoring iPod to factory settings - Apple Support
http://support.apple.com/en-us/HT201540
How to restore iPod
Verify that you have an active Internet connection, because you may need to download new versions of the iTunes and iPod Software.
Download and install the latest version of iTunes if necessary.
Open iTunes. Connect your iPod to your computer using the USB or FireWire cable that came with your iPod.
After a few moments, your iPod will appear in the Source panel in iTunes.
Select your iPod in the Source panel. You will see information about your iPod appear in the Summary tab of the main iTunes window.
Click Restore.
If you are using a Mac, you will be asked to enter an administrator’s name and password.
A progress bar will appear on the computer screen, indicating that stage one of the restore process has begun. When this stage is done, iTunes will present one of two messages with instructions specific to the iPod model you are restoring.
Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
Leave iPod connected to computer to complete restore (typically applies newer iPod models).
During stage two of the restore process, the iPod displays an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remain connected to the computer or iPod power adapter during this stage.
Note: The progress bar may be difficult to see, because the backlight on the iPod display may be off.
After stage two of the restore process is complete, the iTunes Setup Assistant window will appear. It will ask you to name your iPod and choose your syncing preferences, as it did when you connected your iPod for the first time.
Issue not resolved
If the issue is still not resolved, please read this information on servicing your iPod.
I hope this information helps ....
- Judy

My ipod nano 6th generation has a black spot on the screen

My Ipod nano 6th generation has a black spot on the screen where it appears that it was pressed by a thumb. Do I need to replace the screen or will it eventually correct itself after pressure is removed?

Replacement silly

The screen on my iPod Nano (6th generation) has gone totally black. When I plug it in to my Mac, iTunes can see it. I've charged it for 3 hrs

The screen on my iPod Nano (6th generation) has gone totally black. When I plug it in to my Mac, iTunes can see it. I've charged it for 3 hrs and tried restoring it via iTunes. Still no joy. Any suggestions?

He iPod most likely died or broke on its own

My ipod nano 7th generation is stuck in a restore loop with a white screen. Now it won't turn on anymore. What to do?

My new Ipod Nano 7th generation is stuck in a restore loop. Here is what happened: I added music to it using the latest version of iTunes, the colored bar at the bottom of the summary tab in iTunes showed my that I added it and I disconnected it to listen to the music. As I turned it on, it told me that there is neither music nor pictures on it. So I connected it again to my computer and iTunes told me that I had to restore. Which I did following all the steps but it keep telling me that I need to restore it. After three times of restore it, I disconnected it from my PC and turned it off. Now it won't turn on anymore - even though the battery is fully charged - and when I connect it to iTunes, iTunes tell me "The iPod software updater could not be contacted. The server does not support this version of iTunes." Well, I just downloaded the newest version a couple of minutes ago from the apple website. My iPod stays black. What shall I do?

Hi clarity,
Welcome to Apple Support Communities.
You may want to first try removing and reinstalling the latest version of iTunes by following the steps in this article:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
If you continue to receive the error message when connecting your iPod, see this article for more troubleshooting tips:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/TS1814
Best,
Jeremy

I have an Ipod nano 7th generation when i plug it in to the pc i get a meaasge an ipod has been detected but could not be identified what do i do???

my pc will detect my ipod nano 7th generation but it will not identify it what do i do?

Do you have the latest version of iTunes installed?
http://www.apple.com/itunes/

Ipod Nano 7th generation touch interface is now screwed with due to apple update.

Hi, I recently purchased a new laptop switching over from a macbook pro 2010 of which the logicboard died. In this newly configured windows 7 64 bit laptop I downloaded the latest itunes. I then connected my ipod nano 7th generation to it and it requested to format it since it was formatted for a mac. I did so and restored my ipod nano 7th generation. After this however my previously perfectly working nano touch interface (swiping, touch to select) is now completely messed up. This has to be due to the formatting and/or the new nano update or itunes update from apple. I can't even swipe to the right or left to move between screen interfaces on my nano anymore. As well the touch icons require double taps and have rectangular white selection boxes over each icon (NOT NORMAL)
Overall I am very displeased and want apple to fix this with either a new firmware nano 7th generation update or apple itunes update for windows 7 64bit. I'm thinking of buying a replacement iphone 4 but now that this issue is prevalent how can I TRUST Apple that nothing wrong will occur with connecting a new iphone 4 to my itunes on a windows 7 64 bit PC.
I am NOT the only one with this issue as you can check out for yourself: http://answers.yahoo.com/question/index?qid=20130727205241AAOmiuC
REASON FOR POSTING THIS HERE: I want more exposure to this issue. I couldn't get access to customer support since my ipod nano 7th generation is over a year old. This is cruel but whatever, Apple does what it wants and I will post this here to do what I want. Gain exposure to this defect that clearly Apple is not addressing since the above link displays a user with the same issue and posted the problem 3 months ago.
DO SOMETHING ABOUT THIS APPLE

Hi ImAMinion.
Very good question. I should have explained that part. VoiceOver changes how the navigation functions so it's a little tricky.
From the home screen I got to settings by swiping up and down instead of the normal left and right.
To open settings I first tapped once on the settings icon so that the box appeared around the icon. Then I double tapped the icon to open it.
I repeated the "tap once to get the box then double tap to open" process to navigate through the settings menu. Navigate to: Settings -> General -> Accessibility -> VoiceOver -> set to off. Once it's off the navigation will return to normal.
Hope that helps.

Ipod nano 7th generation having issues with the UI. Out of box everything worked great. Once I snyc the device and it finished, the UI becomes unuesable. You have to double tap every icon in order to open music, videos, etc. I cannot swipe to the second

ipod nano 7th generation having issues with the UI. Out of box everything worked great. Once I snyc the device and it finished, the UI becomes unuesable. You have to double tap every icon in order to open music, videos, etc. I cannot swipe to the second page of icons, black box appears around an icon and then switches to a different one anytime I swipe. A box even appears around the time and battery power. iPod & iTunes are both updated. What is the FIX on this issue?

I had this problem as well. This is what I found by searching online. I tried the fix on my nano 7th gen and it worked. I hope this helps you. Make sure to use two fingers for sliding and double-click the icons to get into settings. Good luck.
It would seem that Voiceover has been enabled on your iPod Nano. The following article contains information regarding Voiceover, and how to disable it once it's been enabled.
iPod nano (6th generation and later): How to use VoiceOver
http://support.apple.com/kb/HT4317
To turn off VoiceOver on iPod nano using VoiceOver gestures
From the Home Screen, swipe right or left with two fingers until you see or hear "Page 2 of 2" on iPod nano (7th generation) or "Settings" on iPod (6th generation).
If the icons have been rearranged, or if there are more than four Home screens, you may hear something different.
Slide one finger around the screen until you hear Settings.
Double-tap to open Settings.
Slide your finger up or down the screen until you see or hear General, then double- tap.
Slide your finger up or down the screen until you see or hear Accessibility, then double-tap.
Slide your finger up or down the screen until you see or hear VoiceOver, then double-tap.
Double-tap when you hear "VoiceOver switch button on."
You'll hear "VoiceOver off" to confirm the setting. Now you can use standard gestures to control iPod nano.
Note: You can also turn off VoiceOver by resetting your iPod.

Ipod nano 7th generation has a blank screen

Similar Messages

Maybe you are looking for