Ipod Nano 7th generation suddenly stopped working!

I've had the new ipod nano 7th generation for about a month. It has suddenly stopped playing music through my headphones, the headphones are'nt broken and everything else is working fine, any suggestions to what the problem could be??

Is it still covered by warranty for replacement? If yes, I recommend to make that request. Cheers!

Similar Messages

  • HT1435 My Nano 3rd Generation suddenly stopped working. It is a refurbished, not old (to me) and does not get much use. I put it in my pocket with the head phones plugged in & the power off. Now I get nothing, not even the charging symbol when I try to ch

    Hello, My Nano 3rd Generation suddenly stopped working. It is a refurbished and I do not use it ofetn and keep it on the charger. The one night I leave it in my pocket with the head phones plugged in and the power off. it stopped working. I thought it lost it's charge so I put it back on the charger. Now I do not get the charging indicator. Is there anything I can do?

    Probably needs a new battery. 

  • TS1410 My IPod nano 7th generation all of sudden is not recognized by ITunes. I have tried every step provided by Apple on how to change this and nothing works. Please someone help!!

    For some reason my IPod nano 7th generation is not recognized by ITunes. It has recognized it up until today. I have followed every step that is provided for troubleshooting and nothing is working. Does anyone have any suggestions?

    Hello sipsy12,
    Thanks for using Apple Support Communities.
    For more information, take a look at:
    iPod nano not appearing in iTunes
    http://www.apple.com/support/ipodnano/assistant/itunes/
    iPod: Appears in Windows but not in iTunes
    http://support.apple.com/kb/TS1363
    Have a nice day,
    Mario

  • Itunes has stopped detecting my ipod nano 7th generation

    Hi I have recently bought an ipod nano (7th generation). Initially I connected it to my computer and everything was working fine but it has now stopped appearing when I connect it to iTunes. It connects - the ipod screen shows it is connected - but I cannot sync it or transfer music.
    I have tried it on my wife's computer and it works as normal but all my music is on my laptop. I don't know if I need to download a mobile support or something but it's very frustrating. I have the latest version of iTunes on  both laptops/
    I've followed the steps on the online help but the ipod isn't even appearing in my laptop's device manager. Gratedful for any help

    It's working now, apple must have updated itunes that fixed the issue, not sure.

  • Ipod nano 7th generation having issues with the UI. Out of box everything worked great. Once I snyc the device and it finished, the UI becomes unuesable. You have to double tap every icon in order to open music, videos, etc.  I cannot swipe to the second

    ipod nano 7th generation having issues with the UI. Out of box everything worked great. Once I snyc the device and it finished, the UI becomes unuesable. You have to double tap every icon in order to open music, videos, etc.  I cannot swipe to the second page of icons,  black box appears around an icon and then switches to a different one anytime I swipe. A box even appears around the time and battery power. iPod & iTunes are both updated. What is the FIX on this issue?

    I had this problem as well.  This is what I found by searching online.  I tried the fix on my nano 7th gen and it worked.  I hope this helps you.  Make sure to use two fingers for sliding and double-click the icons to get into settings.  Good luck.
    It would seem that Voiceover has been enabled on your iPod Nano. The following article contains information regarding Voiceover, and how to disable it once it's been enabled.
    iPod nano (6th generation and later): How to use VoiceOver
    http://support.apple.com/kb/HT4317
    To turn off VoiceOver on iPod nano using VoiceOver gestures
    From the Home Screen, swipe right or left with two fingers until you see or hear "Page 2 of 2" on iPod nano (7th generation) or "Settings" on iPod (6th generation).
    If the icons have been rearranged, or if there are more than four Home screens, you may hear something different.
    Slide one finger around the screen until you hear Settings. 
    Double-tap to open Settings. 
    Slide your finger up or down the screen until you see or hear General, then double- tap. 
    Slide your finger up or down the screen until you see or hear Accessibility, then double-tap. 
    Slide your finger up or down the screen until you see or hear VoiceOver, then double-tap. 
    Double-tap when you hear "VoiceOver switch button on." 
    You'll hear "VoiceOver off" to confirm the setting. Now you can use standard gestures to control iPod nano.
    Note: You can also turn off VoiceOver by resetting your iPod.

  • HT1339 my ipod nano 7th generation....works fine as long as it's on the docking station. when off the station, the display goes dark after a few seconds. it's fully charged. please help. this is the heartbeat of my business. thanks

    my ipod nano 7th generation....works fine as long as it's on the docking station. when off the station, the display goes dark after a few seconds. it's fully charged. please help. this is the heartbeat of my business. thanks

    In the worst case, it's still under warranty (all 7th gen nanos are still under one year from purchase).
    So, you disconnect it from power, and it almost immediately goes dead?  You can try a Restore... but it doesn't sound like the type of problem a Restore will fix.
    You should probably have it looked by Apple Tech Support.  If there's an Apple Store nearby, you can take it to the store's Genius Bar.  To avoid waiting, you can make a reservation at the store's web page
    http://www.apple.com/retail/

  • My IPOD 7th Generation is not compatible with my cars audio system. I had the IPOD nano 4th generation earlier and it was perfectly working on my car audio system. Is there any way i can make the IPOD Nano 7th generation compatible with my car audio syste

    My IPOD 7th Generation is not compatible with my cars audio system. I had the IPOD nano 4th generation earlier and it was perfectly working on my car audio system. Is there any way i can make the IPOD Nano 7th generation compatible with my car audio system?

    I am assuming you are using the Lightning to 30 pint adapter and it is not working?

  • Ipod nano 7th generation is not getting charged!

    I bought ipod nano 7th generation seven months ago. It stopped getting charged suddenly. I have checked USB cable with iphone and it is working well. Can anyone please tell me what's wrong with my ipod and how can I fix it. I have tried to charge it many times but nothing occures. It's not even being displayed in my laptop or itunes.
    Any suggestion would be really appreciated!

    Let the Nano sit and charge for at least 30 minutes.  After that, try resetting it by pressing and holding both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
    B-rock

  • Can i use my new ipod nano 7th generation on my macbook pro

    I registered my new ipod nano 7th generation on my macbook pro.  While on my macbook, I tried to download wma audiobooks from the library using overdrive media console & its not working.....so, I decided to use my windows laptop.  I have the latest version of itunes on both laptops.  (I know I can download & transfer wma audiobooks to my shuffle using overdrive media console & windows laptop.)  I'm getting an error message that says I have to reformat my nano if I want to download wma audiobooks.  Can I use my nano on macbook pro & windows laptop?  will I ever be able to download wma audiobooks to my nano using macbook? 

    Your iPod Nano will need to be restored in iTunes on the Windows laptop before you can start adding/syncing content over to it.
    Or if you want to use it with OverDrive on the Mac, you'll need to download the books as MP3s as WMA is not supported.
    B-rock

  • TS1363 My iPod Nano 7th Generation couldn't be detected by iTunes when I plugged in. I tried resolving the issue by uninstalling the iTunes and then install it back again but yet still the same problem exist. Can you please help me to solve this issue?

    My iPod Nano 7th Generation couldn't be detected by iTunes when I plugged in. I tried resolving the issue by uninstalling the iTunes and then install it back again but yet still the same problem exist. Can you please help me to solve this issue? I have already updated to the latest version of iTunes on my Windows 8 and I cannot synchronize my iPod for the time being. Please do help me to solve this problem. Thank You.

    uninstall all iTunes,5 programes,this worked for me after reinstall them

  • Ipod Nano 7th generation not recognized by computer or iTunes

    Neither my computer nor ITunes recognizes my Ipod nano 7th generation. It was working fine until I ran an intensive AVG PC tuneup on the laptop. Device manager recognizes the Ipod and says it is working correctly. I have done all suggested troubleshooting and nothing has yet worked. Additional suggestions or info I should provide?

    diagnostic shows....
    **** Device Connectivity Tests ****
    iPodService 11.3.1.2 (x64) is currently running.
    iTunesHelper 11.3.1.2 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    Universal Serial Bus Controllers:
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Device is working properly.
    No FireWire (IEEE 1394) Host Controller found.
    Most Recent Devices Not Currently Connected:
    iPod nano (4th Generation) running firmware version 1.0.4
    Serial Number:       Y(I removed info)
    **** Device Sync Tests ****
    No iPod, iPhone, or iPad found.
    it looks like everything is fine, except it can't find the ipod... why?
    when I plug in a thumb drive, it recognizes that, why not the ipod?

  • My iPod Nano 7th generation is not detected in Itunes

    Hey there,
    I have a iPod Nano 7th generation and I'm working with a Windows 7 64-bit version.
    So when I got my iPod, I installed iTunes and everything went very well..
    but today I tried to sync my iPod and it is not even detected from my iTunes or my computer.
    I had the error -42110, but I found the solution on here, but it didn't work either.
    I went through a lot of questions on here, but I couldn't find any solution for my problem
    Has anyone got any idea?

    well actually I did connect my iPod 3 days later or so to my charger, because a friend of mine asked me if I'm sure that the cable is not broken. So I connected it and it charged, when I thought "Well let's try on the computer again". I plugged it in and it was detected again.. so uhm I don't really know why it did not worked the last times.
    So maybe try to restart your computer and turn off an on again the device and try it later on again.. maybe it will work then:)
    I'm sorry I can't help more!

  • IPod Nano 7th Generation will not turn on

    My 10 month old iPod Nano 7th Generation will not turn on - all of a sudden.
    All songs on the device have disappeared.
    Shows in iTunes - even shows as having a fully charged battery.
    Holding Home Button and Sleep/Wake button down, even for a long time, doesn't help.
    Have changed USB ports, from computer to AC powered USB charging station.
    Help?

    Just saw elsewhere on the forum to press and hold the power and home buttons and it fixxed it for me

  • Ipod Nano 7th generation touch interface is now screwed with due to apple update.

    Hi, I recently purchased a new laptop switching over from a macbook pro 2010 of which the logicboard died. In this newly configured windows 7 64 bit laptop I downloaded the latest itunes. I then connected my ipod nano 7th generation to it and it requested to format it since it was formatted for a mac. I did so and restored my ipod nano 7th generation. After this however my previously perfectly working nano touch interface (swiping, touch to select) is now completely messed up. This has to be due to the formatting and/or the new nano update or itunes update from apple. I can't even swipe to the right or left to move between screen interfaces on my nano anymore. As well the touch icons require double taps and have rectangular white selection boxes over each icon (NOT NORMAL)
    Overall I am very displeased and want apple to fix this with either a new firmware nano 7th generation update or apple itunes update for windows 7 64bit. I'm thinking of buying a replacement iphone 4 but now that this issue is prevalent how can I TRUST Apple that nothing wrong will occur with connecting a new iphone 4 to my itunes on a windows 7 64 bit PC.
    I am NOT the only one with this issue as you can check out for yourself: http://answers.yahoo.com/question/index?qid=20130727205241AAOmiuC
    REASON FOR POSTING THIS HERE: I want more exposure to this issue. I couldn't get access to customer support since my ipod nano 7th generation is over a year old. This is cruel but whatever, Apple does what it wants and I will post this here to do what I want. Gain exposure to this defect that clearly Apple is not addressing since the above link displays a user with the same issue and posted the problem 3 months ago.
    DO SOMETHING ABOUT THIS APPLE

    Hi ImAMinion.
    Very good question. I should have explained that part. VoiceOver changes how the navigation functions so it's a little tricky.
    From the home screen I got to settings by swiping up and down instead of the normal left and right.
    To open settings I first tapped once on the settings icon so that the box appeared around the icon. Then I double tapped the icon to open it.
    I repeated the "tap once to get the box then double tap to open" process to navigate through the settings menu. Navigate to: Settings -> General -> Accessibility -> VoiceOver -> set to off. Once it's off the navigation will return to normal.
    Hope that helps.

  • Why won't my BRAND NEW iPod Nano 7th Generation recognize headphones?

    My BRAND NEW iPod Nano 7th Generation (purchased from and Apple Store less than a week ago) will not recognize any headphones.  Consequently, I can hear NO sounds.  It worked just fine right after I set it up. I turned it off, disconnected headphones that came with the Nano. Several hours later I turned it on again, plugged in the headphones, and then I could hear NOTHING. When I tried the radio, I got the message there was no signal because it said the headphones were not plugged in, which they were.  I have tried two other sets of headphones.  None work, but they all work in another iPod, so I know it is not the headphones. I restored the software and started over, but this didn't help either.  I have pushed the headphone jack in as far as possible. This is very frustating because this Nano was a birthday gift for my husband.   I will be grateful for any help.  Thanks a lot.

    Thanks SO much for the GREAT advice!  I did just what you said, and I am back in business.  The sound is fine, and the radio works. I cleaned out the jack with a tooth pick, blew some air in, and pushed the jack in a bit harder.I guess I was too tentative about pushing the jack all the way in. You were right that it is a tight fit.  Thanks again, deggie.  My husband thanks you also! His birthday gift now works!  Yay!

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