IPod Nano 7th generation USB port unrecognised on windows 7 - help tried everything I could find

Please help have been given an ipod nano 7th generation but cannot get it to work, downloaded latest itunes software, done all microsoft updates, restarted numerous times, have tried others suggestions online, nothing working. The usb port works with other usb devices so no idea why won't recognise ipod. Do I give up and try and get a replacement ipod?

downloaded latest itunes software
Doublechecking. Have you tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

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Ipod nano 7th generation usb problem

New iPod nano 7th generation not being recognized when USB plugged in. Not showing a new device or anything. Have uninstalled/installed iTunes7. USBs working with other devices including iPhone4S. Using Windows 7 Home version with all updates. Have rebooted several times. No other USB devices plugged in while connecting new nano. Tried on another machine with Windows 7 Professional with same results - not working. Any suggestions? What am I missing? Any new drivers for 7th generation? Did see OS 1.01 already available for nano, but cannot download until PC and iTunes recognize the device. Thanks.

I figured out the problem. Very simple, but overlooked at first. It was the cable that came with the iPod nano. I plugged it into an outlet using my iPhone cube charger, then connected my nano. It would not recharge the nano. Went to the Apple store and exchanged it for one that charged the nano while there. When i plugged the new one into the PC it recognized the nano, opened iTunes and walked me thru the usual setup. Synced with no problems.
So check your cord.

Ipod nano 7th generation USB error in honda civic 2013

I bought an iPod Nano specifically to use in my 2013 Honda Civic Hybrid. It is 7th generation and using firmware 1.0.3. Some days it will work for quite a while, other times is cuts out after only a minute or two with an error message about the USB. Honda has been aware of the issue since April of 2014 and says it is a firmware issue and it has been reported to Apple. It only seems to be an issue with 2012-2013 Civics and 2012-2014 CR-V.
The only way around it is to shut off the car and restart it. Restarting the Nano won't work. I just checked tonight to see if there is a firmware update. There is not. I wonder if anyone else is having this trouble and what you have done to work around it.

Since you were able to call, I poked around too and found a place where I could call. If enough people actually call them, maybe they'll finally get on the stick and fix it! The service rep also told me about a feedback site and said that people higher up in the company do read the feedback messages so I went there and left one as well. http://www.apple.com/feedback/
She didn't seem to have any information on this issue either and said she was not aware of any plans to update the Nano firmware. I hope she is wrong or the feedback I left will help. If you go it too, maybe someone will do something. Anyone with this problem - please go to the feedback site and leave a message about it! Thanks.

I have an iPod Nano 7th generation, and I keep getting an error saying that iTunes could not recognize my device. I have tried nearly everything,except I don't have admin rights on the computer, and really need help.

I've tried a lot to get it to work, even using a new charger and putting it into Disk Mode. I really need help. Can anyone give me some advice? Thanks.

Hi Dawson777,
Thanks for visiting Apple Support Communities.
It sounds like you're receiving the message "An iPod has been detected, but it could not be identified properly" when you connect your iPod nano to your PC. You have tried some good troubleshooting steps already, and you may want to review the additional steps in this article:
iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/ts3218
Best Regards,
Jeremy

Connecting ipod nano 7th generation through car stereo usb cord.

When I connect my ipod nano 7th generation to my car stereo through a usb cable, (using a lightning adapter), I am not able to control my music through the ipod, but only through the car stereo system. The car stereo system won't allow me to play my playlist on shuffle mode nor can I control the ipod itself through the device when it's plugged in. I have to unplug it and make new playlist selections. Any solutions?

I am having the same problem with mine. I have a Hyundai Sonota and can pair with my Ipod Nano but cannot connect. I also would appreciate any help. Thanks!!

Ipod Nano 7th Generation Car Radio Controls via USB Cable.

When I use my USB connection in my Hyundai for my ipod nano 7th generation, instead of playing what it was playing when I plugged it in, as it did with my previous nano, it plays random songs and I cannot navigate to podcasts I want to listen to as the navigation is clumsy and displays file names which are meaningless to me. How do I get it to play what I want to in my car?

It does not matter, as i stated this happened to me doing both. Currently I am using it now with the car, I got a newer car last week. But I think when I get out of the car it pauses anyways. I have noticed that if pauses I don't touch it, it stays on the same song for maybe 1 day.
If I don't use car for 3-4 days, it starts over again. That shouldn't matter though, if I did turn it off? I need help.......

Ipod Nano 7th Generation is saying Use Itunes to Restore. Itunes no longer recognizes my device

Please Help, My Ipod nano 7th generation was syncing. When I disconnected from my computer, I no longer had any music on it. When I plugged it back in Itunes prompted me to restore my Ipod. I went ahead and restored it, but it kept asking me to restore. When I unplugged my ipod, I got a white screen saying Use Itunes to Restore. Problem is Itunes no longer picks up my device. I've tried plugging it into different USB ports, I've tried to update Itunes to the newest version, and uninstalled and reinstalled itunes. I've tried to reset the ipod, but it still goes back to the white screen saying "Use Itunes to Restore". I've been trying everything. Please Help.
Thanks

No. You need iTunes on a computer to restore it. If you don't have iTunes you can download it from here:
http://www.apple.com/itunes/download/
If you don't have a computer, can you can try to borrow one with iTunes installed.

IPod Nano 7th Generation will not turn on

My 10 month old iPod Nano 7th Generation will not turn on - all of a sudden.
All songs on the device have disappeared.
Shows in iTunes - even shows as having a fully charged battery.
Holding Home Button and Sleep/Wake button down, even for a long time, doesn't help.
Have changed USB ports, from computer to AC powered USB charging station.
Help?

Just saw elsewhere on the forum to press and hold the power and home buttons and it fixxed it for me

Windows can't find driver for ipod nano 7th generation

I just got the IPod Nano 7th generation. When I plugged I in the computer will pick up the apple mobile storage device usb driver, but I get an error for the iPod saying that no driver was found. I have tried connecting to different usb ports and also tried uninstalling anything related to the iPod or iTunes. So, any help would be appreciated.

Ok I fixed the problem I had. I went under device manager and right-clicked the ipod icon, and told it to update the driver. For the update though I didn't use the automatic search. I told it to search in the location (windows/winsxs) and it found the driver. I hope this helps somebody else.
Since I didn't mention it earlier I have Windows 7 64-bit.

IPod nano 7th generation screen frozen on "language" choice after "restore"

iPod nano 7th gen. was acting up so I went to iTunes to do a restore. Now the iPod"s start screen is frozen on the "language" choice screen, "done" button/icon does nothing. Holding the power and home button will bring up the same frozen screen.

Hi Jeff,
Welcome to the Support Communities! The resource below will walk you through the troubleshooting steps for your unresponsive iPod nano. I understand you have already tried to restore, but follow the steps in the order presented and see if that makes a difference. If not, I've included a link for getting it serviced.
iPod nano (7th generation): Hardware troubleshooting - Apple Support
http://support.apple.com/en-us/HT203681
Connect iPod to power for at least ten minutes to ensure that the battery has enough charge to allow iPod to turn on.
If iPod does not turn on after ten minutes, try resetting it while it is still connected to power. Reset the iPod by holding down the Sleep/Wake button and the Home button for at least six seconds or until you see the Apple logo appear.
If the Apple logo appears on the display, connect iPod to a computer and verify that it appears in iTunes and can play music.
If the screen remains dark and will not turn on, then your iPod may need service.
The Five Rs: Reset, Retry, Restart, Reinstall, Restore
Try these steps one at a time until the issue is resolved. If one of the following doesn't help, read on for solutions to specific issues.
Reset iPod nano. First, make sure iPod nano is charged. Then press the Sleep/Wake button and the Home button for six seconds, until the Apple logo appears.
Retry with a different USB port if you cannot see iPod nano in iTunes.
Restart your computer and make sure that you have the latest software updates installed.
Download and reinstall iTunes.
Restore iPod nano.
Restoring iPod to factory settings - Apple Support
http://support.apple.com/en-us/HT201540
How to restore iPod
Verify that you have an active Internet connection, because you may need to download new versions of the iTunes and iPod Software.
Download and install the latest version of iTunes if necessary.
Open iTunes. Connect your iPod to your computer using the USB or FireWire cable that came with your iPod.
After a few moments, your iPod will appear in the Source panel in iTunes.
Select your iPod in the Source panel. You will see information about your iPod appear in the Summary tab of the main iTunes window.
Click Restore.
If you are using a Mac, you will be asked to enter an administrator’s name and password.
A progress bar will appear on the computer screen, indicating that stage one of the restore process has begun. When this stage is done, iTunes will present one of two messages with instructions specific to the iPod model you are restoring.
Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
Leave iPod connected to computer to complete restore (typically applies newer iPod models).
During stage two of the restore process, the iPod displays an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remain connected to the computer or iPod power adapter during this stage.
Note: The progress bar may be difficult to see, because the backlight on the iPod display may be off.
After stage two of the restore process is complete, the iTunes Setup Assistant window will appear. It will ask you to name your iPod and choose your syncing preferences, as it did when you connected your iPod for the first time.
Issue not resolved
If the issue is still not resolved, please read this information on servicing your iPod.
I hope this information helps ....
- Judy

Ipod Nano 7th generation not recognized by computer or iTunes

Neither my computer nor ITunes recognizes my Ipod nano 7th generation. It was working fine until I ran an intensive AVG PC tuneup on the laptop. Device manager recognizes the Ipod and says it is working correctly. I have done all suggested troubleshooting and nothing has yet worked. Additional suggestions or info I should provide?

diagnostic shows....
**** Device Connectivity Tests ****
iPodService 11.3.1.2 (x64) is currently running.
iTunesHelper 11.3.1.2 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPod nano (4th Generation) running firmware version 1.0.4
Serial Number: Y(I removed info)
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.
it looks like everything is fine, except it can't find the ipod... why?
when I plug in a thumb drive, it recognizes that, why not the ipod?

My Windows 8.1 computer doesn't recognize my iPod nano 7th generation. Why?

My Windows 8.1 computer doesn't recognize my iPod nano 7th generation. Why?
When I connect my iPod to my computer, nothing happens. I've read the tips in the section "support" and I noticed that maybe Windows 8 is not one of the operating systems that are compatible with an iPod nano 7th generation. If I'm right, what can I do if my only device is a Windows 8?

Hi, Grafiti.
Thank you for the question. Below, I have attached a couple troubleshooting articles that will help resolve the device not being recognized by iTunes.
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/ts1369
If the issue still persists after processing these steps, see the section in the article below labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8.
Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jason H.

I just recently updated my iPod Nano 7th Generation, and, after the upgrade finished, my iTunes library, playlists and all, vanished. How can I restore the playlists and songs to iTunes?

I updated my iPod Nano 7th Generation, and it wiped my iTunes library. I no longer have my playlists or movies. I was able to recover my music, but the many, many playlists I had, I could not recover. Is there any way I could recover them?

Hello apbvieira,
It sounds like your iPod Nano is not recognized in iTunes anymore after a recent update. I recommend the following article to help you get that in order named:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
1. Start with the iPod Troubleshooting Assistant
If you haven't already done so, use the iPod Troubleshooting Assistant that applies to your iPod. This will often solve your issue.
If you're still experiencing the issue after going through each of the steps in the assistant, continue with the steps below in this article. The most likely solutions are listed below (for both USB and FireWire (IEEE 1394) iPod connections). Check each section starting from the top of the list to see if that is what's keeping your iPod from appearing.
Note: To determine if your iPod syncs via USB or FireWire, check the table in the Additional Information section below.
This step will get you started, but there are additional steps in the article if you need them.
Thank you for using Apple Support Communities.
Regards,
Sterling

Ipod nano 7th generation is not getting charged!

I bought ipod nano 7th generation seven months ago. It stopped getting charged suddenly. I have checked USB cable with iphone and it is working well. Can anyone please tell me what's wrong with my ipod and how can I fix it. I have tried to charge it many times but nothing occures. It's not even being displayed in my laptop or itunes.
Any suggestion would be really appreciated!

Let the Nano sit and charge for at least 30 minutes. After that, try resetting it by pressing and holding both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
B-rock

Can i use my new ipod nano 7th generation on my macbook pro

I registered my new ipod nano 7th generation on my macbook pro. While on my macbook, I tried to download wma audiobooks from the library using overdrive media console & its not working.....so, I decided to use my windows laptop. I have the latest version of itunes on both laptops. (I know I can download & transfer wma audiobooks to my shuffle using overdrive media console & windows laptop.) I'm getting an error message that says I have to reformat my nano if I want to download wma audiobooks. Can I use my nano on macbook pro & windows laptop? will I ever be able to download wma audiobooks to my nano using macbook?

Your iPod Nano will need to be restored in iTunes on the Windows laptop before you can start adding/syncing content over to it.
Or if you want to use it with OverDrive on the Mac, you'll need to download the books as MP3s as WMA is not supported.
B-rock

IPod Nano 7th generation USB port unrecognised on windows 7 - help tried everything I could find

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