Ipod nano and shuffle are not recognized by my computer or itunes

When I plug in the ipod, both the nano 6th generation and the shuffle, the device is not recognized by my computer or itunes.  It will be recognized by my computer for a few seconds and then disappears.  The device will show up on the right side of the screen in itunes but not on the left.  The troubleshooter tells me it is a compatability issue.  I have tried uninstalling and reinstalling itunes, i have turned off the compatabilty mode, nothing works.

What displays on the iPods screen when you have it connected?  I assume you have tried another known working USB cable?
Is iTunes up do date on your PC (currently at 10.7)?
Have you tried connecting to another PC or Mac?
B-rock

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    gltg wrote:
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