IPOD nano and video troubles

Question

I am about to scream : )
I bought my wife an new 4g nano for her birthday. I spent about 5 hours loading music into iTunes. Hooked up the nano and it worked just fine. I then recieved my 30g video ipod 2 days ago. Both worked just fine and I loaded the same music (library) onto both (10-12-05 install). I wanted to then load some video clips for work and found out about the new H.264 codec and reluctantly upgraded quicktime to pro so that I could convert my .mov files to ipod .mov files. After attempting to upoload the video is basically when my grief started. I have spent over 12 hours installing, uninstalling, rebooting, deleting registry settings, setting processes to auto....pretty much anything found in these forums. So basically i had them both working and now the 30g shows up as a disk, but is not recognized in iTunes. The pod just seems to freeze and I can't even resotre it to factory since the updater/restore freezes!! I even downloaded the new software on my laptop to try a restore on a different system to no avail. As a last check, after all the re-installations etc, my wifes nano still connects and shows up fine in itunes and i can add or dlete files. Anyone know why this situation could be causing a problem. Yes, I even tried to assigne a different drive letter. What should I do..return it? BTW, I can still turn it on and the original music I uploaded is there and still works.

Answer 1

I found my issue (after 18 straight hours of trying everything found on the boards here) by comparing my 4g nano and my 30g video ipod when they were both connected at the same time. The nano has never had a problem and works great. The 30g has all kinds of problems..worked great for a few days, then i upgraded to quicktime pro and tryed to upload a video and thinngs went south from there. Briefly, with both hooked up and itunes no longer recognizing the 30g (but windows showing it as a recognized device) I compared them by using the "manage" selection (right click my computer) and then going to Disk management. By comparing the 2 ipods, the nano showed it had a 4G FAT32 format where as the 30g showed it was not formated at all! I opted to wipe it and use a quick FAT32 format. Previously I could not even restore the factory settings with the ipod update utility because it would simply freeze. At this point the utility did not freeze and it allowed me to restore. The first time I did this, itunes recognized my ipod and I figured to test it by loading a small video file. Windows gave me some kind of cryptic error about a "read/write failure and all data being lost" and after this occured the ipod would not be recognized by itunes. Back to disk management and it showed that the 30g table was once again unformatted. I have no idea how this would occur without me selecting to wipe the drive somehow. I repeated all the above steps again (formatted) and at this point have uploaded about 2G of music and 1 movie and have not had any further issues. Something is apparently very wrong and although it is working at the moment, I don't have a ton of confidence in this product at the moment. It took about 18 hours of messing with it and alot of frustration. I really like this thing when it works, but this is ridiculous. Does apple even bother to test this stuff on a PC!! Anyway, hope that helps some of you. Judging from the number of issues here (all sounding the same) hopefully it can be determnined what exactly is causing these issues.