Ipod nano (both 6th and 7th gen) not recognized by itunes

Ipod nano (both 6th and 7th gen) not recognized by itunes. Before you send me to the help pages, i have followed EVERY STEP you provided, from uninstalling, removing temp files... you name it. I was recently upgraded to windows 8.1.

For anyone else having this problem, I found this solution to work. Try this first:
a) Get Windows to restart the drivers:
    - disconnect your USB device and close ITunes
    - connect your USB device
    - if ITunes loads, close it.
b) File explorer:
Open File explorer and browse to
C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
In that folder there should be a set of files named "usbaapl64...."
right click on the one ending in "INF"
Select Install. It's very quick.
remove the USB device
c) Restart the computer.
When you login again, load ITunes before you attach your USB device.
d)If you just want to add some photos, songs and movies from computer to your devices, you can use an iTunes alternative to do the job.
f) If still not works, try re-install iTunes. Go into the Unstall Programs (in Control Panel) and uninstall everything that says Apple, and uninstall Bonjour. With the fresh install of iTunes, everything came back and is should work. Hope it helps.
<Link Edited By Host>

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Ipod nano 7th gen not recognized by iTunes. Windows

My ipod was working fine until a couple months ago. Now whenever I hook up the ipod to the computer I get an error message saying an ipod has been detected, but it could not be identified properly. I've tried restarting the computer, deinstalling & reinstalling new iTunes, but to no avail. Help!

In same boat. Mine wont even charge. Now fully dead. I have a number of different USB sources. Ipod doesn't recognize it is plug in.
Ever since I got ipod has been detected, but it could not be identified properly.
But trying to solve my problem Found most people solved there issue with holding on/off and sleep buttons at same time for few seconds to reboot. Didn't work for me.
Might for you.

Ipod nano 7th gen not recognized by itunes

how is this fixed

This came from another thread, but worked for me. Problem is with newest iTunes 4.62 and Windows 8.1. Unistall iTunes, as well as its helper programs (Apple Application Support, Apple Mobile Divice Support, and Apple Software Update). Reboot, and reinstall iTunes. It will reinstall all the other ones and you should be able to connect your nano. Good luck.

How do I get both of my nano 6th and 7th gen to be recognised by itunes?

I have a 6th and 7th gen nano and both have the same error stating that itunes can see an ipod connected but cannot ID either of them. I am using Windows 8.1 and all was fine until recently. How do I get both of my nanos to be recognised by itunes? I have tried all of the suggestions within troubleshooting but nothing works

Hello FoZ0872,
Thank you for the details of the issue you are experiencing with your iPods when connected to iTunes. You have taking some really good troubleshooting steps already, but I found a couple of articles with additional steps you can take to further troubleshoot the issue. You can skip any steps you have already taken.
If you don't see your iPod in the My Computer section of Windows, follow the steps in this article:
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/TS1369
If Windows recognizes your iPod but iTunes does not, follow the steps in this article:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

Are batteries interchangeable between 5th, 6th, and 7th gen iPod Classics?

I'm currently working on upgrading several 5th, 6th and 7th gen iPod Classics (or Videos in the 5th gen case) and I need to replace the batteries. I'm wondering if the batteries are interchangeable. I see when I look at them that all batteries have the same voltage and the same basic specs (some being lithium-ion and some lithium polymer). One seller on Ebay lists them as interchangeable, although I'm not sure I trust them and I don't get the impression they speak clear English. Also, if anyone wants to give their preference on the two types of battery (Li-Ion or Li-Poly), I'd be happy to hear that too.

The answer is rolling back to 10.10.1 from Time Machine. Doing that solved my problem.

I now own a second hand unit ipad3 but I cannot activate because the original ID and password is not recognized by itunes. Please help me activate my ipad3?

I now own a second hand unit ipad3 but I cannot activate because the original ID and password is not recognized by itunes.

renefromnl wrote:
I now own a second hand unit ipad3 but I cannot activate
The Apple ID and Password that was Originally used to Activate the iDevice is required
If you do not have that information you will not be able to use the Device.
Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818

Ipod nano 6th gen not recognized in itunes

I recently purchased a used "AS IS" ipod nano 6th gen. The only problem with it is that it's not recognized by iTunes. I was fairly sure on purchasing it that solving this would be as simple as resetting it, or, at worst, figure it out by googling the problem. The method involving holding down the sleep/wake button and volume down for 8 seconds until the apple logo appears didn't help. Putting it in disk mode didn't help. I have a mac and I suspect the original owner of the ipod may have used windows, so I tried both of these things again with my dad's PC. I at least got some response--an error message saying the usb device couldn't be read or something of that sort (I can look up the exact message again tomorrow if it's relevant).
I don't think it's the USB plug or cord, because both of these work with my iphone and another ipod nano in the household. I don't think it's itunes either, for the same reason. I'm running Lion, fully up-to-date, on a Macbook Pro. ITunes is also fully up-to-date.
I wouldn't be devastated if I can't fix it, since it still charges and plays music (the previous owner's hip-hop/club type music works pretty well for workouts), and it's probably not worth it to me to pay Apple to repair it. But…if anyone has any suggestions for things I can try to get it totally working, I'd love to hear them!

solved it :-)
Apparently it's not enough to reinstall iTunes itself, but all mobile device software should be uninstalled, then your pc has to be rebooted and then iTunes has to be installed again.

IPod nano 7th gen not recognised in iTunes using Windows 8.1

I have an older 3rd generation iPod nano and a new 7th gen nano and I would like to sync them to the same iTunes on my Dell laptop (Inspiron 7520) running Win8.1. I have also updated iTunes to the latest version.
When I connect the new 7th gen iPod nano to my laptop via USB (tried all 4 ports) I get the following error message from iTunes:
"An iPod has been detected, but it could not be identified properly. Please disconnect and reconnect the iPod, then try again."
I've been through most of http://support.apple.com/kb/TS3218 and still get the error message although I haven't tried connecting the iPad nano 7th gen to an older Win7 laptop yet with a fresh iTunes install.
When connecting the iPod nano7 Win8.1 recognises E: as an iPod very briefly after I have run a scan via McAfee. After a few seconds the E: drive disappears and iTunes reports the error message as above. Sometimes, E: doesn't disappear in Win8.1 but I still get the iTunes error message and the iPod nano itself goes from Connected to Main menu.
Any ideas how I can get iTunes to recognise my 7th gen nano? I'm not sure if this is a Win8.1 problem or iTunes.

Hello Abbey,
I would recommend the steps in this article named iOS: Device not recognized in iTunes for Windows found here http://support.apple.com/kb/TS1538. While the title of the article describes a symptom a bit different from yours, I feel the troubleshooting is still relevant.
If that does not resolve the issue, then I would suggest this article to help troubleshoot the USB connection.
iOS: Troubleshooting USB connection
http://support.apple.com/kb/ts1286
And lastly, resetting it just may do the trick.
How to reset an iPod nano (7th generation)
Press and hold the Sleep/Wake button and the Home button until the screen goes dark. The Apple logo should appear after a few seconds, then the Home screen should appear.
From: How to reset iPod
http://support.apple.com/kb/ht1320
Take care,
Sterling

IPod nano 7th gen not found in iTunes/"no disc in drive" Windows computer.

I bought a brand new iPod nano 7th generation yesterday. When I plugged it into my Windows computer it began set up then stopped and a pop up appeared ''no disc in drive'' directly after that the next pop up read ''iPod cannot sync because it was not found''. My iPod is charging the entire time until that second pop up appears and then my iTunes acts as if the device was unplugged from the computer, it stops charging and at the top of my iTunes screen it says "OK to disconnect". I tried putting my iPod into "disk mode" but the same two pop ups still come up and the same thing happens. And even though iTunes recognizes the iPod as being unplugged even before it is, even after I do unplug it my computer still thinks it's attached, down in my tool bar it's still there waiting to be disconnected. As soon as iTunes begins starting up with my iPod it says there's no disc and then that the iPod can't be found even though it's still plugged in. I can't get any music on it let alone get my computer to recognize it for longer than 30 seconds. I really don't want to return it because my iPhone4 is full and can't fit any more music so I needed this iPod.

Hello Abbey,
I would recommend the steps in this article named iOS: Device not recognized in iTunes for Windows found here http://support.apple.com/kb/TS1538. While the title of the article describes a symptom a bit different from yours, I feel the troubleshooting is still relevant.
If that does not resolve the issue, then I would suggest this article to help troubleshoot the USB connection.
iOS: Troubleshooting USB connection
http://support.apple.com/kb/ts1286
And lastly, resetting it just may do the trick.
How to reset an iPod nano (7th generation)
Press and hold the Sleep/Wake button and the Home button until the screen goes dark. The Apple logo should appear after a few seconds, then the Home screen should appear.
From: How to reset iPod
http://support.apple.com/kb/ht1320
Take care,
Sterling

HELP, Ipod nano 4 GB v 1.2 not visible in itunes v7.02.16

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WHO can help, my mind is empty.

I am having a similar problem. However, I have not updated my USB drive. How did you do that?
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Gateway laptop Windows XP this is a computer from school, so I don't have complete administrative capabilities

IPod Touch 4th gen not recognized in iTunes, read below...

So I plug my iPod touch 4th gen into my Windows 8 laptop and I get the little Windows 8 has recognized that a USB device has been plugged in jingle. But the iPod does not charge, is not recognized by iTunes, and is not recognized by File Explorer. So all I really get is the jingle. How do I fix this? I just downloaded the latest iTunes (11.1.1). Thanks for your help!

I was having the same problem, finally figured it out. I am a W8 user. Went to control panel, device manager, and expanded portable devices. I happened to have my iPhone plugged in to a USB port, and it showed up. Clicked on the iPhone, clicked on the driver tab, and updated the driver. Now it connects to iTunes.
شركة نقل اثاث بالرياض شركة رش مبيدات بالرياض شركة رش مبيدات بالرياض شركة مكافحة حشرات بالرياض كشف تسربات المياه كشف تسربات المياه كشف تسربات المياه شركة تنظيف خزانات بالمدينة المنورة نقل اثاث بالدمام شركة تنظيف منازل بالمدينة المنورة شركة كشف تسربات بالمدينة المنورة غسيل وتنظيف خزانات بالمدينة المنورة شركة تنظيف خزانات بالرياض شركة تنظيف فلل بالرياض نقل عفش شركة تنظيف بالرياض شركة تنظيف بالرياض شركة نقل اثاث بالرياض شركة نقل اثاث بالرياض شركة تنظيف فلل بالرياض شركة تنظيف منازل بالرياض شركة تنظيف منازل بالرياض شركة تنظيف منازل بالرياض شركة تنظيف منازل بالرياض شركة تنظيف خزانات بالرياض نقل اثاث في الرياض شركة مكافحة حشرات بالرياض شركة تنظيف شركة نظافة بالرياض شركة نظافة بالرياض شركة نظافة بالرياض شركة نظافة بالرياض شركة نقل اثاث شركة تنظيف مجالس بالرياض افضل شركة تنظيف بالرياض افضل شركة تنظيف بالرياض شركة تنظيف موكيت بالرياض شركة رش مبيدات بالرياض شركة رش مبيدات بالرياض شركة تنظيف شقق بالرياض شركة عزل خزانات بالرياض شركة مكافحة حشرات شركة تخزين اثاث شركة نقل اثاث الرياض شركة عزل خزانات بالرياض شركة مكافحة حشرات بالرياض شركة تخزين اثاث شركة نقل اثاث الرياض
So apparently the driver in my iPhone 4 was the problem. The TS1538 article did not address this issue. I still think it has something to do with the iTunes 11.1.1.11 update, because my phone and my wife's iPhone 4s worked before the update and didn't after the update. My guess is this is the problem many are having right now.

IPod touch 4th gen not recognized by iTunes 10.7 64-bit, but any solutions I found online do not work.

Everywhere I've looked here has not worked. I have recently gotten a windows 7 laptop and downloaded iTunes, but my iTunes will not recognize my iPod.
Here are some of the things I've done:
- Verified AMDS is installed
- Reinstalled iTunes and Quicktime
- Opened msconfig
- The iPod touch troubleshooting steps
- Taking a screenshot and searching classification of devices for iPod touch or "Unknown devices"
- Run Diagnostics on iTunes... here are the results:
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
SAMSUNG ELECTRONICS CO., LTD. QX311/QX411/QX412/QX511
iTunes 10.7.0.21
QuickTime 7.7.2
FairPlay 2.2.19
Apple Application Support 2.2.2
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.0.59
Apple Mobile Device Driver not found.
Bonjour 3.0.0.10
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 002AAA5C010D4F78
Current user is not an administrator.
The current local date and time is 2012-10-21 14:50:01.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics Family
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:          {370057E0-093F-49E4-824A-E3DEBED9A51D}
Description:          Microsoft Virtual WiFi Miniport Adapter #4
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Wed Dec 31 19:00:00 1969
Lease Expires:          Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name:          {87292AF8-4862-47ED-AECD-64657EE5FBDC}
Description:          Microsoft Virtual WiFi Miniport Adapter #3
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Wed Dec 31 19:00:00 1969
Lease Expires:          Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name:          {2F013AEF-26E4-4A15-81B1-D47805867D2A}
Description:          Intel(R) Centrino(R) Advanced-N 6235
IP Address:          192.168.1.7
Subnet Mask:          255.255.255.0
Default Gateway:          192.168.1.1
DHCP Enabled:          Yes
DHCP Server:          192.168.1.1
Lease Obtained:          Sun Oct 21 14:46:14 2012
Lease Expires:          Mon Oct 22 14:46:14 2012
DNS Servers:          192.168.1.1
Adapter Name:          {D02F01C6-F3E2-42EB-8917-2B2AE0AF751F}
Description:          Realtek PCIe GBE Family Controller
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Wed Dec 31 19:00:00 1969
Lease Expires:          Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name:          {F2BEC325-BD71-4C8A-B49A-141B59368E8E}
Description:          Bluetooth Device (Personal Area Network)
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Wed Dec 31 19:00:00 1969
Lease Expires:          Wed Dec 31 19:00:00 1969
DNS Servers:
Active Connection:          LAN Connection
Connected:          Yes
Online:                    Yes
Using Modem:          No
Using LAN:          Yes
Using Proxy:          No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-10-21 14:49:10.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.3.0),
E: TSSTcorp CDDVDW SU-208BB, Rev SC00
Drive is empty.
**** Device Connectivity Tests ****
iPodService 10.7.0.21 (x64) is currently running.
iTunesHelper 10.7.0.21 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Renesas Electronics USB 3.0 Host Controller. Device is working properly.
Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26. Device is working properly.
Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.
I personally think it's the AMDS. It says the drive does not exist even though I reinstalled iTunes multiple times...
Any suggestions?

I agree it it the driver since the diagnostics say:
Apple Mobile Device Driver not found.
Did you try step 5 of:
iOS: Device not recognized in iTunes for Windows

IPod Touch 4th Gen not recognized by iTunes

Lately, since i updated to iTunes (6/30/14), I never could have my iPod be recognized by iTunes. It is recognized by my PC and the charger works perfectly in the wall, but i can't sync my iPod to my PC. HALP

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

IPod is stucked in apple screen and it's not recognized at iTunes, iPod is stucked in apple screen and it's not recognized at iTunes

I have an iPod Touch 4th generation and a windows7 machine; and it's stucked in apple screen. And it's not reconized in iTunes program. Please, help.

this just happened to me as well. i've found several other threads here that amount to people with the same problem. the posts are all from this week and no one has goten an answer yet. the phone help amounted to the 'hold the sleep and home buttons' advice that only puts you right where you already are: looking at the 'connect to itunes' picture. then my help guy says 'let me ask a supervisor' and basically hangs up on me.
this is the second time for me, though, so i already know that if you go into the store they can do the restore there. what i want is advice on how to prevent this without just refusing all future updates.

Appletv (3 rd Gen) not recognized by itunes

Hello,
I have a AppleTV 3rd generation and iTunes 12.1.1.4. On the previous version of iTunes, AppleTV was recognized by iTunes and I used Home Sharing.
From the assitance page of Apple.com, I followed the steps to restaure the AppleTV with the microUSB cable (Apple TV (2nd and 3rd generation): Restoring your Apple TV - Apple Support), I successfully passed all the steps and the AppleTV was recognized by iTunes. However, when I plugged the AppleTV to the TV, I lost again the AppleTV.
I verified the network, everything is OK, I removed the password in AppleTV. The AppleID is also good!
Someone have a solution?

Hello valvrins,
Thanks for contributing to the Apple Support Communities.
It sounds like your Apple TV is not able to communicate with iTunes on your computer. Restoring the device is a good step, which usually rules out software issues. Checking your network is also a good step.
If your Apple TV and iTunes are not communicating when using Home Sharing, there are some more steps in this article that can help:
Troubleshooting Home Sharing - Apple Support
If your Apple TV does not appear in the AirPlay menu in iTunes, the troubleshooting tips in this article may be more helpful:
iTunes: Troubleshooting AirPlay and AirPlay Mirroring - Apple Support
All the best,
Jeremy

Ipod nano (both 6th and 7th gen) not recognized by itunes

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