IPod nano cannot be recognized by my computer (and then some)

i recently got a 4 GB nano and my computer cannot read it. i have itunes installed and it runs perfectly well. but when i connect the ipod, it brings up a message saying that windows cannot recognize the hardware because of a malfunction.
i know that the ipod works as i have tested it on another computer and was able to put a few songs on there. i would use the other computer but it has other problems that limit ipod operation (CDs can't be read)
not only will my computer not recognize it, but more often now when i connect the ipod the computer completely restarts as soon as the ipod comes on.
i don't know what's wrong but i know that the ipod works fine and i have used the USB ports numerous times before
can anyone help?

this MAY help
http://docs.info.apple.com/article.html?artnum=93499

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iOS: Device not recognized in iTunes for Mac OS X
Or
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
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However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
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Troubleshooting issues with iTunes for Windows updates
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from,
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I've had my iPod Nano for almost six months now, and up until now I haven't had any problems with it. When I connect it to the computer, it charges but it doesn't say "Do not disconnect", it doesn't sync any new songs and on iTunes, there is no "device" section and the computer doesn't recognize the iPod.
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try the basic troubleshooting mentioned in this article: http://support.apple.com/kb/TS1538

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Thank you for visiting Apple Support Communities.
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Put your iPod on a flat surface.
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screen.
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Hi,
I've owned my ipod NANO for over a year now, a month ago it refused to start, it said "Very low battery power, please wait." for a while but i got that fixed, now i can charge the Ipod again and thats great but i cant put new songs on the Ipod anymore because my PC cant detect the Ipod, nor can Itunes.
I've tried alot of the things you can do but it doesnt work. Please help!
I got ITUNES 8.1, i had version 7 so i figured maybe updating could work but no.
This is what the ITUNES Diagnostic says:
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
MEDIONPC MS-7091
iTunes 8.1.1.10
QuickTime 7.6
FairPlay 1.3.6
iPod Updater Library 8.1d19
CD Driver 2.1.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.4.1.7
Apple Mobile Device Driver 1.29.0.0
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number 286F98611BA87D07
Current user is an administrator.
The current local date and time is 2009-04-08 02:20:22.
iTunes is not running in safe mode.
Video Display Information
NVIDIA GeForce 6600 LE
** External Plug-ins Information **
No external plug-ins installed.
** iPod/iPhone Connectivity Tests **
iPodService 8.1.1.10 is currently running.
iTunesHelper 8.1.1.10 is currently running.
Mobiel Apple apparaat service 2.12.36.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801FB/FBM USB Universal Host Controller - 2658. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 2659. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 265A. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 265B. Device is working properly.
Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
VIA OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Most Recent Device Not Currently Connected:
iPod nano running firmware version 1.3.1
Serial Number: YM6337Q1UPR
Also i might add that on my full green battery sign i see some sort of plug sign which ive never seen before, maybe thats because its at its maximum battery capacity right now?
But thats not all, when my Backlight dims, a big green battery sign appears with a plug on it. I cant recall ever seeing such a screen on my ipod, maybe this means something?
Message was edited by: mister PL

I wish I could help. I have seen this question so many places since the problem began for me that I can only assume that either Apple does not care about the problem or that, as I have begun to suspect, this is just a serpentine way to get people to buy a new one every year.
Well, sorry, I don't have that kind of cash. Not many people have it to spare right now, either. They can help me use the one I have or lose a customer. Because I don't have such a pressing need for iTunes without that iPod. And the online help didn't help. I'll be danged if I'm going to wipe every song off the iPod without knowing for certain that it will fix the problem and that I will be able to put them back! So it's just a fancy music box now, by the looks of it, isn't it? Whatever is on there already is all I get. So be it. I won't be buying another.
I hope they respond soon, but it looks bleak. There's an unholy number of unanswered questions on here, and none of the answered ones seem to have been addressed by Apple people.

My daughter has tried to charge her ipod nano 6 on an imported italian computer and it has frozen the iPod...unable to do anything on it at all. screen currently says 'OK to disconnect.' No buttons work..HELP :+) ????

My daughter has inadvertantly tried to charge her iPod nano 6 into an imported laptop. It has completely frozen all action.
I have tried to hold - button or main button for suggested 8 seconds to RESET the iPod to no avail. SUGGESTIONS ?? :+)

Myelo,
Have you tried restting your iPod?
You can do so by toggeling the hold switch back and forth a few times, and then holding the menu and the center button in for 5-10 seconds until you see the Apple logo.
Kind regards,
Ms Daisy

IPod nano cannot be recognized by my computer (and then some)

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