Ipod Nano...cant see it in itunes...locks up itunes..

I have a brand new ipod nano...less than a week old. Worked fine until yesterday...it locked up, then I lost all of my music. When I tried to connect to itunes...it doesnt show up in itunes when connected. When I disconnect, it says it needs to restore to factory settings. Which would be fine...but it locks up itunes and I cant do anything. Does any one have any suggestions. I am not very happy at this point. I am curretnly using windows Vista and the latest version of Itunes. I have uninstalled and reinstalled itunes to see if that would help and it didnt. So, I am at a loss. Please help.

Okay...got mine working...here is what i did....uninstalled and reinstalled both Itunes and quicktime on my computer. Still wouldnt work, still locked up my computer. I found another computer that had an older version of itunes on it...connected my ipod to it, and it finally restored my ipod settings. Took it home to connect it to mine, and it worked. Hope this helps anyone else out...Especially since this seems to be a reoccurring problem that Apple isnt taking care of. good luck

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