Ipod Nano coming up with folder with exclamation point

Hi, My Nano Ipod wouldn't load up. I went into the support site recommended and my ipod has frozen with an exclamation point and www.apple.com/support/ipod. Do you know what I should do next?
I am trying to get it back to its' original state.

Welcome to the discussions.
iPod Shows a Folder with an Exclamation Point Over it
JC

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    ~Bre~
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    Ipod Nano   Windows XP   2 GB

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