Ipod nano conflicts- shows different names at work & home, won't open files

Hello.
I have just purchased a nano (after having been satisfied with my shuffle), but I continue to have problems with the device:
I already had the latest itunes software installed both at home and work. Originally, I was unable to transfer songs to my ipod/or back to my library. I took it to an apple store and the technician was able to troubleshoot the problem. He explained that there was a software glitch. Actually, the ipod was renamed at that point to something else. However, this has not solved the issues I continue to experience.
1) When connecting my nano at work, the name of the ipod is completely different than what it was from the APPLE store. It reads: HOME. When I open itunes, it appears that there are no songs at all. However, when I disconnect (safely remove hardware icon and then close itunes), there are plenty of songs on the ipod.
2) While at home, I can not transfer any new songs to my library from my ipod. the device remains black at all times, also showing a different name.
3) When trying to access my downloaded songs, I get authorization conflicts
4) I also have a shuffle and I'd like to transfer songs from the shuffle to the nano, but I can't pull any songs from it?
What is going on? Why can I not see my songs at work in itunes? I reset and everything. Why is it named HOME?
I don't want to lose the songs that i have on the system.
PLEASE advise, I have had this for 2 weeks and not being able to really use it is frustrating!
Thanks.

incremental progress!
okay, these resources might be of some help with shifting music between the two computers:
Using iPod with multiple computers
Transferring songs to iPod using iTunes
Copying music between authorized computers with iTunes for Windows
love, b

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Ipod nano conflicts- shows different names at work & home, won't open files

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