IPod nano connection to windows

I am the new novice owner of 6th generation iPod nano and have spent the 3 days since purchased trying to set it up on my computer. iTunes was already set up on my computer (used by my granddaughter) and when I connected my iPod all music from the library transferred, I also loaded from a cd, that was the last time anything went on it. Now iPod is recognised in devises on my computer but when I open iTunes I then get the dreaded code 21 windows is uninstalling code. I have tried everything recommended and am on the verge of smashing up the iPod and the computer. Please can someone help ?

Hi,
If the cable is not Apple's own cable but a cheap fake, it might not work.
First thing to co, check if itunes is updates to newest.
After updating to newest, then check the cable for any breaks.
If there are no breaks and still not recognizing, see if other usb ports work.
If ist still doesnt work, try resetting the nano by pressing and holding the on button and volume down button at the same time until restart.
If all fails, buy a new apple cable like the one from here:
http://store.apple.com/us/product/MA591G/B?fnode=MTY1NDA0OQ
I hope it helps because im new

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Which OS are you using?
In the meantime, research your problem in Knowledge Base.

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The Nano identifies an apple ipod driver when connected to the computer for the first time when online. Itunes refuses to accepts this and shuts down, similar to your problem.
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I then opened the assigned a USB Mass Storage Device driver to the Nano. I then opened the Nano in windows and found several files including calender etc on the disk. I deleted all the contents and disconnected it from the computer through the eject device feature.
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Hi,
I have an issue with my iPod nano. I first connected it to the iTunes on Mac and synced perfectly, but now I am trying to connect it to the iTunes in Windows but iTunes can't see it. Even althought the iPod is visible in Windows explorer so it is connected to the PC. Don't know what to do next.

Well start with these articles and see if that gets you anywhere...
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
http://docs.info.apple.com/article.html?artnum=305136
iTunes for Windows: iTunes 7 doesn't recognize iPod
http://docs.info.apple.com/article.html?artnum=304434
iPod missing in "My Computer" or in iTunes for Windows
http://docs.info.apple.com/article.html?artnum=61711
Also you might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
Putting iPod into Disk Mode
http://docs.info.apple.com/article.html?artnum=93651
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Hello there, xyrleex.
The following Knowledge Base article offers up some great, in-depth steps for troubleshooting the issue you're describing:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Thanks for reaching out to Apple Support Communities.
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+I then received a message from Windows telling me not to load the Nano hardware as it had not passed the "logo" test+
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I got a 1GB nano just about a week ago and I keep having connection problems (I'm using an Acer TravelMate Laptop running Win XP).
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First, make sure you are running the latest versions of your OS. You should be running the latest service pack for whatever version of windows you are running. Here are the basic system requirements as stated in the Apple store:
Mac Requirements
USB 2.0 port
Mac OS X v10.4.11 or later
iTunes 8 or later
Internet connection (broadband recommended; fees may apply)
iTunes Store account
PC Requirements
USB 2.0 port
Windows Vista or Windows XP Home or Professional (Service Pack 3 or later)
iTunes 8 or later
Internet connection (broadband recommended; fees may apply)
iTunes Store account
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Also make sure you have gone through the basic troubleshooting as stated here:
http://www.apple.com/support/ipod/five_rs/nano/
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http://support.apple.com/kb/HT1926
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i

IPod nano connection to windows

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