IPod nano could not be found

I have bought my daughter an iPod Nano for Christmas and thought I should put some music on it for her. However, when I connect the iPod it fires up iTunes as expected, but whenever I try to update it I get the message: "The settings were not saved for the iPod ... because it could not be found."
I can find it - it is at the end of the USB cable, the other end of which is plugged into the mac mini.
This message only has an OK button. There is no button that says "No, this is NOT OK!"
On the Summary page for the iPod, it also shows an icon of a regular iPod, not a nano, and the Software Version and Serial Number are both marked as n/a.
The update and restore buttons are also disabled.
I get the same problems with my old Shuffle as well.
I have tried updating iTunes, but this has done nothing to help.
If anyone can help with this I would be most grateful.
MacMini PowerPC Mac OS X (10.4.6)

Hi, again
I have managed to resolve the issue. After getting nowhere in the apple pages, I googled for a while, and eventually found a reference to iPodDriver.kext. This file was missing from my mac. So, after googling a bit more I found a number of ways to get the file back, and eventually found it. Now after several reboots, the ipod is connected and doing ipod things.
If you have the same problem, google for iPodDriver.kext, but beware, this file is not easy to find, depending on the version of iTunes installer you have.
Good Luck.

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I was just about to about to update my iPod nano 7 from 1.0.2 to 1.0.3 . And after the complete download of the software,it says "The firmware file could not be found" A little help anyone!!!

Welcome to Apple Discussions!
Take a look at these two articles. The error messages are not the same, but they may help...
http://docs.info.apple.com/article.html?artnum=304309
http://docs.info.apple.com/article.html?artnum=301267
If not, post back.
btabz

When i try and sync my IPOD Nano it says 'some of the items in the itunes library were not copied because they could not be found'. Unfortunately this is pretty much all my library! Help!

When i try and sync my IPOD Nano it says 'some of the items in the itunes library were not copied because they could not be found'. Unfortunately this is pretty much all my library! Help!

This means iTunes can no longer locate the file in the location specified via the Get Info window for each individual track. See the article for assistance.
iTunes: Finding lost media and downloads
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IPod could not be restored because the firmware file could not be found

Initial problem was no audio and skipping through songs at a rate of about 1 song per second.
Tried the 5 R's and that didn't help.
Installed iTunes 7 and then it wouldn't recognize the nano. Followed Apple's instructions when iPod not recognized, including uninstalling iTunes, uninstalling latent update installers, deleting the iTunes directory, clearing the recycle bin, deleting temp files, etc. Then reinstalled iTunes 7,
Plugged in my nano and Got the message, newer version of iPod software available, update software (version installed was 1.1.1 and newer version available was 1.2)? Clicked ok and that was the start of my troubles. That process failed and suggested that I restore to factory defaults (not exactly what I wanted to do, having to reload my songs, but went along).
Did a restore to factory settings and now get the message
The iPod could not be restored because the firmware file could not be found.
Anyone got any ideas how to update the firmware? I'm hopeful that a file can be downloaded to do this rather than sending in the nano to have it updated.
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After an hour of updating software and a couple of hours of reading the forums looking for the answer, my eyes hurt, it's 2:30am, and I'm frustrated to the point of throwing this in the trash.
My kids have a shuffle and a mini and I've updated software on both with no problems before. If I realized I would have to become a system admin for iPods, I would never have invested.
<opinion off>

Welcome to Apple Discussions!
Take a look at these two articles. The error messages are not the same, but they may help...
http://docs.info.apple.com/article.html?artnum=304309
http://docs.info.apple.com/article.html?artnum=301267
If not, post back.
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When I try to sync my ipod, itunes tells me certain songs could not be found

I have just tried to sync my ipod on itunes, and a screen comes up to tell me that over 100 songs from my library cannot be synced as they could not be found.......
They all appear in my music library, and in their relevant playlists, only now they all have an exclamation mark just to the left of the title.
Some I have ripped from cd's and some are ones I have purchased thru the itunes store, and it is these I'm most annoyed about, as I paid to have them and now cannot play them.
What can I do to get them to be able to play again?
Neither the ipod or the laptop are new to me, I have been using both successfully for a number of years with no problems.
I have tried de-authorising and then authorising my laptop, and have also restored factory setting on my ipod, but nothing seems to work.......
Any suggestions, please?
Thanks

That exclamation point means the song files cannot be found, for some reason. They are no longer where iTunes expects to find them. They were either moved or deleted. Sometime, a data corruption issue on your hard drive can make files inaccessible. You may want to check that possibility, because other files may be affected.
Since you can still see the name, artist, and album of the missing songs in iTunes, you may want to try using Windows to do a general search of your hard drive volume, searching on the name of one of the songs (or artist or album name). If you are using the default settings for iTunes, iTunes uses the name of song, album, and artist to name the file and directory path of the song file's storage location. If they got moved for some reason, you may find the path to all of the missing songs by finding one song. You can then move them back to the location where iTunes expects to find them.
some are ones I have purchased thru the itunes store, and it is these I'm most annoyed about, as I paid to have them and now cannot play them.
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http://support.apple.com/en-us/HT201521
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http://support.apple.com/en-us/HT1923
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The iPod could not be updated because the firmware file could not be found?

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Hello WGT52,
It sounds like this error message is preventing you from syncing your content to the iPod. I would recommend the troubleshooting steps in the following article:
iTunes: Troubleshooting issues with third-party iTunes plug-ins
Thank you for using Apple Support Communities.
Take care,
Sterling

"The iPod ... could not be updated because it could not be found" on Mac?

I just updated to the latest version of QuickTime and was notified that there was a new iPod update but when I try to update it I get the message:
"The iPod "My Name's iPod" could not be updated because it could not be found."
I tried to remove the iPod Software Update folder, but that didn't work.
I also tried to restore the iPod too, but I got the same error message??
I see documents for Windows on this error message about the firmware being corrup bug not for Macs.
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Well, back again... a new iTunes and QuickTime update via Software Update and it got my iTunes in the same state again after the web installation. DOH! I reinstalled both QT and iTunes again to fix the issue again. I can't be the only one that this is happening to so just reiterate the fix works but that I'm beginning not to trust the Software Update versions of the installers for QT and iTunes. There IS a difference and it's a buggy result of not being able to find the iPod afterward. Next time I get the prompt to update I'm going to refuse and then download it from the website.

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- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reboot the computer
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Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
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I recently tranferred my iTunes library to an external hard drive. Now I cannot open songs and get the error message ' The song "***" could not not be used because the original file could not be found. Would you like to locate it'. This applies to all 9742 songs!!. My iPod still syncs ok, but I can't play songs on the PC. Can anyone please help.

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IPod nano could not be found

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