Ipod nano crashes windows 7

Hello Apple community,
I am having a problem. My grandpa has an ancient iPod nano 3rd gen 4gb. For some reason, whenever I plug the iPod into his computer, it crashes. Furthermore, with the iPod plugged in his computer it will BSOD again and restart. However as soon as the iPod is unplugged, it works just fine. His computer is a Dell laptop running Windows 7 Enterprise. Another thing, I have tried it on my grandma's computer (Windows 7 Pro) and it works just fine. How can I fix the errors? Please help. Thanks in advance!

Hi Kalinka20es,
I understand that you tried installing iTunes on your Windows 7 computer and you are receiving an alert that the installation did not complete correctly. If you see the iTunes icon on your desktop but the program will not launch, I would recommend going through and completely removing iTunes and its components (in order) and then reinstalling a fresh copy of iTunes. These steps can be found in the following article.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
1. Remove iTunes and related components from the Control Panel
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
Thanks for reaching out,
-Joe

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Hello APVzW, we absolutely want the best path to resolution. My apologies for multiple attempts of replacing the device. We'd like to verify the order information and see if we can locate the tracking number. Please send a direct message with the order number so we can dive deeper. Here's steps to send a direct message: http://vz.to/1b8XnPy We look forward to hearing from you soon.
WiltonA_VZW
VZW Support
Follow us on twitter @VZWSupport

How do i sync my ipod nano with windows 8.1?

WHY DOES MY IPOD NANO SHOW UP IN ITUNES BUT WILL NOT SYNC? I HAVE WINDOWS 8

Sync is one way, computer to iDevice.
Copy all the media from the old computer to the new computer.

Can't see brand new iPod Nano in Windows!!!

I just bought a brand new iPod Nano (2nd Gen) for my daughter for Christmas, and right out of the box it would not be recognized by Windows XP or iTunes -- even though another iPod Nano (1st Gen) that we own did connect. It was charging though.
I used this forum looking for answers and although helpful, there was an awful lot of misleading advice. I finally called the help line 1-800-275-2273 on this website http://www.apple.com/support/contact/
What I was told was to simply go through the reset process (which I had ignored because it seemed too simple). The steps are to flip the hold button a couple of times and then hold the menu and select (center) button down at the same time for 10 seconds. The iPod will power back up and be reset.
What this tells me is that Apple has a problem with the software originally loaded on these iPods, but at least this simple procedure solved the problem. I thought I would come back here and provide you with the solution to this problem -- hopefully saving you a lot of time! Good luck!!

I agree with you, Apple to me has some type of problem with their iPods. I've used some type of computer device since 1971, and in all this time, I have never used a device such as the iPod with so many quirks.
I tell you one thing the iPod makes you think!!! O;-D
I'm afraid to buy Apple Care because during the 1st year of owning an iPod you get support that really is not much help. Within the 1st year of owning an iPod, a customer can purchase the Apple Care Plan. The Apple Care Plan is only 2 years, and then you are on your own. If Apple had confidence in their iPod's, they would offer a longer warranty period.
The only thing I see Apple Care is good for is that if something catastrophic happen, they will pay for shipping and any parts that are needed to fix it.
Their stock is doing great. Where is the money going???

Trying to install 1st generation iPod Nano on Windows 7 OS laptop.

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Don't use the original software CD, because its software is outdated.
Download the latest version of iTunes here
http://www.apple.com/itunes/
It works with all iPods, going back to the first one from 2001.

ITunes displays -48 error message when syncing iPod Nano on Windows XP

My girlfriend's mom's iPod Nano ran out of charge while jogging so she decided to charge it on her daughter's iHome. The next day she went to use her iPod but it was totally empty of all music and files. When she tried to sync it to iTunes, she received an eror message stating, "An unknown error has occurred (-48)" from iTunes and a Windows message stating that some iPod folder/file was corrupted.
If anyone receives such a message, I was able to correct it by:
-Plugging in your iPod to your PC
-Ignore the error messages
-Go to My Computer
-Find your iPod's drive letter (ie. G:)
-Right-click on it and select Properties
-Go to Tools Tab >Error-checking and select Check Now
You should be able to sync your iPod as before. I do not claim to be an expert so be warned that it may not work for you. Good luck!

Hey ermides,
Thanks for the question. The following resource provides information if you are receiving a -50 error message when syncing:
iTunes displays -50 error message when syncing iPod on Windows XP - Apple Support
http://support.apple.com/en-us/ts1539
Thanks,
Matt M.

Itunes7 will not recognize 1st Gen Ipod Nano but Windows XP will. Why?

Hi,
My daughter has a year old ipod nano that is recognized by windows but not itunes 7 on multiple computers. I have tried everything short of restore but it won't let me do that without itunes recognizing the ipod. I ran diagnostic and everything was green; however, the report kept reporting this error:
[SERVICE: 0x17EC,15:36:33 ERROR Did not find first letter of stage
[SERVICE: 0x17EC,15:36:33 INFO] got HotPlugState 0
[SERVICE: 0x17EC,15:36:33 INFO] [1] serial number 000A2700124609A4
[SERVICE: 0x17EC,15:36:33 INFO] [1] *** CONNECTED - Sending event out, device session 0.
[SERVICE: 0x17DC,15:36:36 INFO] [VolumeArrive] mask = 0x7D
[SERVICE: 0x17DC,15:36:36 INFO] looking up device # for \\.\G:
[SERVICE: 0x17DC,15:36:36 INFO] type 0x7 drive 0x1 partition 0x1
[SERVICE: 0x17DC,15:36:36 INFO] iTunes device #1 found with drive letter G, mask 0x40
[SERVICE: 0x17DC,15:36:36 INFO] [1] set waiting to mount = 0
[SERVICE: 0x17DC,15:36:36 INFO] [1] input #1 from src #0
[SERVICE: 0x17DC,15:36:36 INFO] looking up device # for \\.\F:
[SERVICE: 0x159C,15:36:36 INFO] [1] input #1
[SERVICE: 0x17DC,15:36:36 INFO] type 0x2 drive 0x2 partition 0xffffffff
[SERVICE: 0x17DC,15:36:36 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device
It says this three times in the diagnostic. Any help anyone could provide would be greatly appreciated!!!
Thanks!
Steve Pelham

Try this otherwise surf this site as there are is a lot of helpful material about this very problem
Plug in Ipod and when windows recognises it right click on the ipod in my computer then select format. You will get several options first try selecting quick format. then exit and restart itunes. Itunes will say it needs to reset factory settings. Do this and follow prompts. This did not work for me. But it may for you. I had to do a full format inside my computer which simply means that I did not tick the quick format box. Then repeated the itunes process. This still did not work so as a last ditch effort after all this I did another quick format in my computer and this finally worked .
So three windows reformats and three itunes resets and finally itunes accepted my ipod again

VERY unstable iPod Nano (crashes every time in iTunes) plz help!

Hi Folks,
As I wrote earlier in this thread, the iPod nano I bought for my GF (and the one before that) suffered from the 'updater bug'. At least I know now how to revive it, thanks to the great tips of a few users here, but it's a nuisance that the nano(s) tend to crash every time I want to add some music to it via iTunes. Not to say it's absurd for a mp3 player in this category to have so many bugs apparently.
I looked up the computer's system log, and it appears it registers a 'disk' warning, logged as 'event 51' every time the iPod is connected to my notebook. If it's not connected, it never gives such a warning. When you click on the warning it states: "fault discovered on appliance \Device\Harddisk1\D during a file exchange operation". [NB: my OS is in Dutch, so I translated it as best I could, it may not be the exact text it'd be in English.]
What usually happens is that the iPod 'freezes' at the moment I manually add songs to it. Subsequently I get the familiar "use iTunes to reset your iPod" message on the nano's screen, and I have to go through the whole formatting/reset procedure again, as described in the other thread I mentioned above. I had some succes adding music with the 'auto sinc' option, but nevertheless, it crashed again when I wanted to update the music on the nano, still using the 'auto sinc'.
So every which way I want to add music, the iPod crashes! Only after a full format/restore operation it sometimes accepts music, but as soon as I want to add/update the music on the iPod nano again it crashes...
As said, this behaviour is very annoying as well as time consuming, and I'm on the verge of returning the iPod to ask my money back. But as it's a gift, I'd rather see it working like it's supposed to work.
Many thanks in advance for your help, it'd be most welcome!
Some facts and figures:
- The nano is updated to V 1.2 using updater 2006-06-28 -
- iTunes is updated to V 6.5 -
- I use a Travelmate 800 notebook with Win XP Pro [fully updated except SP2]
- I did try connecting the nano to different USB ports (3) with no notable difference.
And here's the original text of the warning:
Type gebeurtenis: Waarschuwing
Bron van gebeurtenis: Disk
Categorie van gebeurtenis: Geen
Gebeurtenis-ID: 51
Datum: 20-7-2006
Tijd: 7:19:04
Gebruiker: n.v.t.
Computer: ACTM
Beschrijving:
Er is een fout ontdekt op apparaat \Device\Harddisk1\D tijdens een wisselbestandsbewerking.
Zie Help en ondersteuning op http://go.microsoft.com/fwlink/events.asp voor meer informatie.
Gegevens:
0000: 03 00 68 00 01 00 b6 00 ..h...¶.
0008: 00 00 00 00 33 00 04 80 ....3..
0010: 2d 01 00 00 00 00 00 00 -.......
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 aa 39 0a 23 00 00 00 .ª9.#...
0028: 79 95 00 00 00 00 00 00 y......
0030: ff ff ff ff 03 00 00 00 ÿÿÿÿ....
0038: 40 00 00 84 02 00 00 00 @......
0040: 00 20 0a 12 40 03 20 40 . ..@. @
0048: 00 10 00 00 0f 00 00 00 ........
0050: 00 00 f1 5e 88 ba 02 82 ..ñ^º.
0058: 00 00 00 00 00 76 e0 fd .....vàý
0060: 00 00 00 00 d5 1c 85 11 ....Õ..
0068: 28 00 11 85 1c d5 00 00 (...Õ..
0070: 08 00 00 00 00 00 00 00 ........
0078: 70 00 00 00 00 00 00 0a p.......
0080: 00 00 00 00 00 00 00 00 ........
0088: 00 00 00 00 00 00 00 00 ........

Hi Folks,
As I wrote earlier in this thread, the iPod nano I bought for my GF (and the one before that) suffered from the 'updater bug'. At least I know now how to revive it, thanks to the great tips of a few users here, but it's a nuisance that the nano(s) tend to crash every time I want to add some music to it via iTunes. Not to say it's absurd for a mp3 player in this category to have so many bugs apparently.
I looked up the computer's system log, and it appears it registers a 'disk' warning, logged as 'event 51' every time the iPod is connected to my notebook. If it's not connected, it never gives such a warning. When you click on the warning it states: "fault discovered on appliance \Device\Harddisk1\D during a file exchange operation". [NB: my OS is in Dutch, so I translated it as best I could, it may not be the exact text it'd be in English.]
What usually happens is that the iPod 'freezes' at the moment I manually add songs to it. Subsequently I get the familiar "use iTunes to reset your iPod" message on the nano's screen, and I have to go through the whole formatting/reset procedure again, as described in the other thread I mentioned above. I had some succes adding music with the 'auto sinc' option, but nevertheless, it crashed again when I wanted to update the music on the nano, still using the 'auto sinc'.
So every which way I want to add music, the iPod crashes! Only after a full format/restore operation it sometimes accepts music, but as soon as I want to add/update the music on the iPod nano again it crashes...
As said, this behaviour is very annoying as well as time consuming, and I'm on the verge of returning the iPod to ask my money back. But as it's a gift, I'd rather see it working like it's supposed to work.
Many thanks in advance for your help, it'd be most welcome!
Some facts and figures:
- The nano is updated to V 1.2 using updater 2006-06-28 -
- iTunes is updated to V 6.5 -
- I use a Travelmate 800 notebook with Win XP Pro [fully updated except SP2]
- I did try connecting the nano to different USB ports (3) with no notable difference.
And here's the original text of the warning:
Type gebeurtenis: Waarschuwing
Bron van gebeurtenis: Disk
Categorie van gebeurtenis: Geen
Gebeurtenis-ID: 51
Datum: 20-7-2006
Tijd: 7:19:04
Gebruiker: n.v.t.
Computer: ACTM
Beschrijving:
Er is een fout ontdekt op apparaat \Device\Harddisk1\D tijdens een wisselbestandsbewerking.
Zie Help en ondersteuning op http://go.microsoft.com/fwlink/events.asp voor meer informatie.
Gegevens:
0000: 03 00 68 00 01 00 b6 00 ..h...¶.
0008: 00 00 00 00 33 00 04 80 ....3..
0010: 2d 01 00 00 00 00 00 00 -.......
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 aa 39 0a 23 00 00 00 .ª9.#...
0028: 79 95 00 00 00 00 00 00 y......
0030: ff ff ff ff 03 00 00 00 ÿÿÿÿ....
0038: 40 00 00 84 02 00 00 00 @......
0040: 00 20 0a 12 40 03 20 40 . ..@. @
0048: 00 10 00 00 0f 00 00 00 ........
0050: 00 00 f1 5e 88 ba 02 82 ..ñ^º.
0058: 00 00 00 00 00 76 e0 fd .....vàý
0060: 00 00 00 00 d5 1c 85 11 ....Õ..
0068: 28 00 11 85 1c d5 00 00 (...Õ..
0070: 08 00 00 00 00 00 00 00 ........
0078: 70 00 00 00 00 00 00 0a p.......
0080: 00 00 00 00 00 00 00 00 ........
0088: 00 00 00 00 00 00 00 00 ........

How do I convert my iPod Nano from Windows to Mini Mac?

I got an iPod Nano a few months ago. I have been doing pretty well with it... My husband just bought me a mini Mac and I want to convert it to be used on the mini Mac instead of my laptop. I have my music on a USB hard drive, so I know how to import. The problem I have is with my iPod. How do I restore a Windows based Nano to now work with Mac? My husband said he tried to restore on the Mac (the five Rs things), but I am not sure what he did. Where do I start, what do I do? As you can guess, I am not particularly good at Mac yet?
P.S. Is there a good reference for Tiger? I am still trying to learn that as well.

Typically, wehn you plug your PC formatted iPod into your awesome new mac, it should say something like, yo this needs to be formatted for a mac, and you agree with it, and it'll reformat your iPod for your mac.
This isn't true at all. The Mac will be content with using a Windows-formatted iPod and will never ask you to reformat it for Mac.
You'd have to reformat it on your own using the iPod Updater Utility on the Mac.
Just launch the iPod Updater Utility on the Mac, and Restore your iPod.
If you only plan on using your iPod with your Mac, then it is a good idea to Restore it on the Mac. Formatting it for Mac will allow it to perform faster on your Mac Mini. It'll mount faster, and transfer data faster. You'll also be able to use your Mac to do firmware updates to your iPod if it is Mac-formatted.
A Mac can't do a firmware update to a Windows-formatted iPod.

IPod Nano crashes iTunes

Hi, every time we time we connect my daughter's 4th generation iPod Nano it crashes iTunes. The iPod is just a year old. It has worked fine until a week ago. iTunes runs fine on its own.
We also sync an iPhone, iPad, iPod Touch and the new Nano. We do not have a problem with these.
Does anyone have any ideas what is causing the problem with the 4th Gen Nano?

I am really upset. I have an ipod classic 2 years old. I plugged in my ipod into the computer to create a new playlist. I started adding music to my list and after a few minutes and then itunes crashed. I closed the program and tried again. started ok then crashed again. I tried to close the program and it finally closed and totally erased my ipod 10,600+ songs GONE! Now most of those songs cannot be easily replaced. I am a music teacher and use it everyday to do my job. Now I am stuck redoing it. After restoring the original settings and a disk check, my ipod still crashes itunes. Even before it did this. I would randomly get songs that just would not play that would before. What do I do now. I am really mad!

Connecting IPOD Nano to Windows ME machine

Can anyone tell me how to make the new IPOD nano that my Mother got for Christmas work with their Windows ME machine.
Windows ME will not download Itunes. Isn't there some other way to get music onto the Nano.
They tried to get help from a dealer but he told them they were out of luck.
They don't live near me and I am doing all my troubleshooting by phone.
If there is another program that they could use that is simple to install on their machine that would be great.
Thanks for the help.

iTunes for Windows was first introduced for Windows 2000 so there isn't a version that works natively with either 98 or ME. You could have a look at XPlay, Anapod or Ephpod which will work with Windows 98/ME. However XPlay and Anapod are commercial programs so you might consider it worth the extra expense to upgrade to XP (which you may find at a discount price now that Vista is out) if the computer will run it. You also need to check that those programs will work with the latest iPods which have had changes made to the software. Staying with 98/ME, you may also require drivers, there is a link in the Anapod page to suitable iPod/USB drivers:
XPlay 2
Anapod Explorer Windows 98/ME Support
EphPod

Ipod touch crashing Windows

My iPod Touch after updating to 2.0 when i plugged it in crashed Windows. After a few days of searching for other people with this problem i found a post on here from someone with the same problem. When I saw that I thought oh great other people have this problem too I'll just take to the Apple store and replace it. I was planning on going this weekend (July 19th). But tonight I fixed it all you have to do is put it in Forced recovery mode.First You Open iTunes. Then, you get ready to push and hold the sleep/wake and home buttons and plug the USB cable in. As soon as you plug it in you press and hold both buttons. now just wait for it to start. Hope this Helps.

We successfully connected to another Windows 7 laptop without a crash occuring, unfortunately we haven't been able to test it on a computer that had iTunes installed.
But the iPod has been working on other computers in the past, so I'm assuming it's an issue with the laptop.

Error 1418 when trying to restore a GENERATION 2 IPOD NANO in windows

I can't restore a generation two ipod nano 2 gig from windows so I can't use the ipod nano at all. I have a G4 laptop and I can restore it from there, but you can't you an ipod in windows unless you format it to windows. why can't we format to windows in itunes on a mac?

I can't restore a generation two ipod nano 2 gig from windows so I can't use the ipod nano at all.
some folks have had some success getting past the 1417s and 1418s using eboncairn's technique. see:
eboncairn: iTunes7 & 5th gen iPod updating - is this possible solution? (winXP)

Synching old ipod nano with windows 8

I have a 5th generation iPod nano and just recently purchased a new laptop with windows 8. I was able to install the itunes program successfully and found all of my past music stored in the cloud. The new computer has been authorized to my existing itunes account. When I purchased new music and connected my nano, neither the computer nor the itunes software recognized the nano as being attached. It was as if the nano had never been connected. The nano doesn't even show up as another drive or a USB device connected. What could be the problem? I'd really like to get the song on the nano. Any suggestions would be most appreciated.
Many thanks!

Hi, bevelyn53.
I would recommend installing the Apple Mobile Device Support driver manually. See the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 in the article below.
Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Regards,
Jason H.

IPod nano software + windows 7

Recently I got a new laptop which has windows 7 on it. When I installed iTunes on it, it worked fine but then when I installed the software to connect my first generation iPod nano to my computer I started having problems.
After installation when I open iTunes a message comes up saying "Software required for communicating with iPods not installed correctly. Do you want to repair iTunes?"
After it does the repair iTunes will open but when I connect my iPod another message saying "Software required for communicating with iPod not installed correctly. Please reinstall iTunes to install the iPods software."
I have uninstalled and reinstalled iTunes and the software countless times and it still doesn't work. I have also gone back and made sure all parts of iTunes such as Bonjour were uninstalled as well. Nothing seems to work. Recently I also reinstalled iTunes and my iPod software on another computer and it worked fine. The only difference was my other computer was windows xp.
Help?

UPDATE:
While the iPod Nano would not even turn on in the two computers I tried earlier at home (and posted above about), when I plugged it in on my work computer (PC, Windows 7), the iPod Nano turned on fine as a brand new set up on this computer's iTunes and now it is working.
Very strange that it would crap out at home every time even though I changed the drive letter and followed all the other instructions.
I have to yet check if I can sync at home or not or if it will ask me to restore again!

Ipod nano crashes windows 7

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