Ipod Nano detected by Windows & Itunes but Does not Show up in Itunes

Please help....
Brand new Ipod Nano 1 gig.
Shows up in itunes when I go under help and the diagnostics tab...(itunes fully updated)
Shows up in my computer
did the drive letter thing
turned the power option for the my usb to always on...
The diagnostics from itunes shows I'm runnning firmware version 1.1 on my ipod nano which makes sense because I'm unable to update the software because itunes will not recognize it in the main menu.
I have another ipod hooked up to this computer occassionally.
Not at the same time though....
Please help!

Thanks!  For whatever bizarre reason for which I have no answer - I sync'd my iPad to my MBP the old fashion way (not iCloud) and the movie showed up just fine.  It is Nikon camera 'how to' video. I like to watch them for a better indepth discovery of what the camera can do.  The only weird thing about the hard wire sync is that it was placed in a catagory "home movies" which was never there before...actually it showed up in two places "home movies" and TV shows.
So, thanks anyway!  Pretty cat!
Mona

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