IPod Nano directory does not show loaded tracks

I have a 7th Gen iPod Nano that was formatted by iTunes for Windows 7 that does not show the tracks loaded on it once it is ejected. Apple has replaced the Nano twice with no change. Working with AppleCare Support I have removed iTunes and everything else from Apple several times in accordance with the "Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8" Knowledge Base article. We tried various cables and different USB ports but they made no difference. In between each removal I have run CCleaner's registry search and cleanup tool and restarted the computer. Windows 7 is and has been up to date and the version of iTunes has always been the latest. iTunes will recognize the Nano and I can load playlists on it but once I eject it and select the music icon it says that there is no music loaded. When I check to see if the iPod knows that there is anything loaded it shows that there is something loaded by virtue of the fact that it shows the same amount of free space as iTunes did just before it was ejected. I have spent a couple of weeks chasing this problem with the AppleCare Support Team in Cupertino and we are all stumped.
     I do not have any problems when I connect my iPod Classic to the same computer and load tracks on it.
     All of the Nano's that have experienced this problem have worked fine when restored on my Mac.
     The original Nano worked fine with this Windows 7 computer for about 9 months and then started saying that it needed to be restored every time it was connected even if it had just been restored. That problem brought about the first replacement of the Nano. After all of our efforts the AppleCare Support Team suggested that we replace the Nano again so that is what we did this week with no resolution of the problem.
     Does anyone know of any Windows software that is known to create problems with iTunes?
     I had not connected a Nano to the computer for about 2 months before I started having problems so I have no way of determining what might have been installed that caused this problem. This is a company computer and all software installations and updates are controlled by our IT Dept. iTunes is supported by the company due to the fact that our IT Dept. personnel and senior management have company iPhones and some iPads. We did connect the Nano to one of the IT computers and it was recognized and iTunes was able to see the tracks loaded but there was nothing available once it was ejected.
     Any assistance will be greatly appreciated.
Tom Davis

1. Shouldn't you be posting on the Nano Section?
2. UPDATE your iTUNES
3. It should be fixed...if not reply

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