Ipod nano does not connect to Windows and itunes

Dear All
in my family we have 3 ipods: a shuffle, a ipod 20gb and a nano. While the first 2 are easily connecting to windows and itunes, the nano doesn't and does not recognise the USB port of my laptop[message 'unkwnon device']. I have tried, I think, most of the suggestion I found on the apple support and in the forum. Does somebody know any 'special' tip, my son is really getting frustrated by this situation because he can't get the same music. Please help. Thanks in advance
ciao

Hello franbat,
Thank you for the details of the issue you are experiencing with your son's iPod nano.  I found an article with steps to address this:
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/TS1369
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

Similar Messages

  • Ipod nano 8g not detected by windows and itunes please help

    ok i recently got an ipod nano and i havent been able to put anything on it cuz it isnt detected by my pc. it just says usb device not recognized when i connect it. BUT i can still charge my ipod so i dont think its the ipod or the usb cable. the only thing i can think of is having the correct drivers. maybe one of em is corrupted or something? im gonna try to use itunes 7 and see if that works, but if it doesnt, idk what to do then. help is greatly appreciated. thank you

    If you have tried everything in these articles, then it needs service.
    iPod battery doesn't charge.
    Sad iPod icon.
    What does this picture on my iPod mean?
    PC doesn't recognize the iPod is connected.
    The sad iPod icon is usually indicative of a hard drive problem, and if under warranty will be repaired/replaced free of charge, although after 6 months of the warranty has expired there is a handling charge.

  • My daughters ipod nano does not show up in her itunes

    My daughters ipod nano does not show up in her itunes on her computer. It has error message ipod has been detected but could not be identified properly. we have uninstalled itunes and reinstalled with the same error message. Her itunes is 10.2 .1.1 version.  If you plug her ipod into my computer/itunes it works just fine. I am also using version 10.2.1.1 
    We have tried updating to 10.5.2 itunes but it runs for ever and then says it can't update.
    help please?

    iPod appears in Windows but not in iTunes

  • IPod Nano does not show under Devices (in iTunes) but is recognized in My Device and Printers (My Comouter) as "Unspecified"

    My ipod nano is not showing under the devices tab in iTunes however, is is recognized in My Computer (Devices and Printers) as "Unspecified" I just want to be able to sync and add/remove music!!!

    Hi there!
    have you tried any of the steps mentioned here?
    http://support.apple.com/kb/TS1363

  • IPod Nano does not show under Devices (in iTunes) but is recognized in My Computer and also iTunes opens up automatically when it is connected

    I dont think there is problem with iTunes; I uninstalled the right way and re-installed. And, moreover, my other iPod touch gets connected and synced perfectly fine. However the Nano 6th GEN just refuses to.. . Please help! Have tried all options under apple/support website, and uninstalled/ reinstalled drivers too.
    Using Windows 7, 64-bit operating system
    Some analysis that I did are below, with screenshots, hope it helps:
    Responses awaited....
    Snapshot of Devices when iPod Touch is connected:
    Snapshot of Devices when iPod Nano is connected:
    Snapshot of Device Manager when iPod Nano 6 GEN is connected:
    NOTE: This does not show when iPod Touch is connected.
    Under Device Manager-Portable Devices:
    When iPod Nano is connected: it shows up as "IPOD",
    When iPod Touch is connected: it shows up as "Apple iPod"
    Here is the screenshot for when iPod nano is connected.

    iOS: Device not recognised in iTunes
    Windows: http://support.apple.com/kb/TS1538

  • Ipod nano does not connect to itunes and will not launch. Help please?

    I was about to download some tracks onto my sons ipod nano when got the update message. I wish I had ignored it as my days have been taken over with scouring support, discussions and other sources to get itunes to launch. I have deleted, stopped, repaired and changed files. Nothing happens. No error message. Get the hour glass for couple of secs, thats all. Quicktime launches fine (also updated). Windows sees ipod hardware. What is going on? Granny is giving son an itunes gift card. As I have never allowed him to download tunes he is going to be thrilled............. except he can't use it!!!! I've spent way to many hours trying to find solution. Can anyone help me? Please?

    Sometimes iPod simply won't work off certain USB hubs. If it works directly off the computer, then continue to use that. Your only other choice is to try out other hubs until you find one that works. Is it a powered hub?
    Patrick

  • IPOD NANO will not connect to windows xp "usb device not recognized

    i have had some problems connecting my ipod nano to windows xp sp2. each time i try to connect it using the usb cable, i get the following error
    http://img400.imageshack.us/img400/6426/t12ve.jpg
    i have reinstalled the ipod (updater 03-23-2006) firmware and the itunes software (just in case). ive gone to the apple website, forum and discussed the problem with their technicians but no luck getting it solved.
    i went to the apple website and filled in a service request to have a new usb cable sent to me, thinking that this could be the problem. no luck with the new cable and other usb devices including my phone and camera all work.
    i just want to know how i can get this thing to work and play my music again. any assistance will be greatly appreciated. if im missing information, please let me know. thanks.
      Windows XP Pro  

    Hello, lanboyo, JC, and Utah Mike!
    First--You may have done this, but have you tried the Five R's? Reset, Retry, Restart, Reinstall, Restore.
    If you have sucessfully done them with hardly any help, then let's keep going:
    Second--You may have read this Apple aritcle before, but I'll link you to it anyway.
    iPod missing in "My Computer" or iTunes for Windows
    If it's showing up in My Computer as "F:IPOD" but not in the iTunes source list, check out this Apple article, and see if it helps.
    iPod shows up in "My Computer" but not in iTunes for Windows
    Hope this helps, and post back on what happens.

  • IPod Nano - Does not connect

    My iPod nano - 2nd gen doesn't connect to the computer. When I connect to the USB port, the iPod gets charged but the computer does not recognise iPod (when I try to open through 'My COmputer" it gives a device error). Thus iTunes doesn't connect to it either

    Have you had a chance to look at either of these troubleshooting documents? They may be of some help:
    iPod missing in My Computer and in iTunes
    iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date

  • IPod Nano would not connect to Windows or Format. *SOLVED*

    Ok, first post and I am just posting to thank those who have posted some different things to try, thanks to you guys, I have a working iPod Nano. Here is what I tried...
    The Problem
    iTunes would not see my nano and could not format the nano during install. Would just sit on "waiting for ipod..."
    The Solution -This worked for me, so I hope it works for you.
    After reading on this forum about problems and ways to fix them, I found out a few things. DO NOT install the iTunes that comes on the disk with the nano. Download the latest version off of www.itunes.com and install. Once finished, you will still not see the nano. That's ok. You need to download the software updater for the nano. This can be found @ www.apple.com/support/downloads and click on the iPod updater 2005-11-17. Download and install this program. After the program is installed, do one more thing before running it. (If you try, it will prob lock up, atleast that's what it did on me.) You need to check what drive letter that Windows has set the nano to be. My Windows install is set to E:/ and the nano was set to C:/ automatically. You need to right click on My Computer and click manage. After that opens, click on Disk Management and follow the prompts to change the drive letter to something else. I set mine to Z:/ since nothing is set there. After you have done this, run the iPod updater 2005-11-17 and choose the reset option after it has noticed the iPod. It will format the nano and re-install the new software on the nano. After that is complete, start up iTunes and it should see the nano and automatically help you set up some options. After that, enjoi!
    Now, this helped me and I installed and re-installed iTunes a few times. One crucial piece of information, is to restart Windows whenever the software asks you to. Do not take this lightly! I recommend starting fresh with no iTunes or iPod software and begin at the top. Others have written good posts on how to properly remove iTunes and iPod software. Do it to the letter!
    Well, that's what I did and hopefully it will help you too.
    AMD Athlon 1500+, Win XP SP2, 1 GB RAM   Windows XP Pro  

    Issue already resolved, read full post.

  • IPod nano does not connect with wireless earphone via bluetooth transmitters.

    My iPod nano(6th) can not connect with wireless earphone via bluetooth transmitter.
    I want to know which is wrong iPod nano or bluetooth transmitter...Now I tried with i10s because I thought previous one (motolora) might be wrong.
    But both can not connect.

    Sounds good.  Hopefully they can provide you with an accurate answer.
    B-rock

  • IPod nano does NOT appear on Desktop or iTunes

    My mac gave me a message saying Itunes, and quicktime need to updated. I did so and my mac restarted. Afterwards my iPod Nano no longer appears on my desktop or in iTunes. (Actually my nano only appears when iTunes is closed.
    When I remove my iPod Nano then there is a message saying a device was removed improperly.
    I also have a 30 GB iPod. It will appear on the desktop and in iTunes. My iPod 8 GB Nano will not appear on my G5 ( I have two. One is running 10.5.2 and the other is running 10.4.11. Both with iTunes 7.6. The problem appears to be centered around 8 GB iPod Nano.
    I also plugged my ipod nano into firewire that plugs into an adapter that plugs into electric socket. AND still no response from my iPod Nano.
    Please advise........................
    Noppie
    <Edited by Moderator>

    Well start with these articles and see if that gets you anywhere...
    iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
    http://docs.info.apple.com/article.html?artnum=305136
    iTunes for Windows: iTunes 7 doesn't recognize iPod
    http://docs.info.apple.com/article.html?artnum=304434
    iPod missing in "My Computer" or in iTunes for Windows
    http://docs.info.apple.com/article.html?artnum=61711
    Also you might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
    Putting iPod into Disk Mode
    http://docs.info.apple.com/article.html?artnum=93651
    Patrick

  • IPod touch 4G not connecting to windows or iTunes.

    For a while now my iPod hasn't been connecting to my PC, each time it's telling me that my device has malfunctioned. So I don't know if it's an internal problem with the iPod or it's driver. Help please! Anyone.

    For a while now my iPod hasn't been connecting to my PC, each time it's telling me that my device has malfunctioned. So I don't know if it's an internal problem with the iPod or it's driver. Help please! Anyone.

  • IPod Touch 1g not recognized in Windows and iTunes

    Hi all
    i have a old iPod Touch 1g at home. the problem is that the device is death. I can hold Home and Pwr button for a long time but nothing happens.
    Even when i connect it to a Pc running XP, Windows 7 or a Mac the screen stays black and no error from windows that drivers are being installed or the "USB-sound".
    I looked already in the FAQ and on Google but all the solutions don't work for me.
    In short words, i have a death iPod and i have no clue how to fix that or even if its possible to fix it.
    Can someone give se some alternative solutions?
    Regards
    Max

    maxiklotz wrote:
    would there be the possibility to send the ipod to apple that they can reinstall the software?
    i would take it to the nearest Apple store, especially if it would still be under warranty.
    how much would that cost?
    if it were still under warranty, they might replace it on the spot at the Apple store.
    if you connect your "new" iPod to iTunes, you will be given the option to "restore" your latest backup from the old to the new device.

  • ITouch not connecting to windows or itunes, and will not charge.

    Okay, so, I was charging my iTouch one day in my computer, and every time I plug it in, iTunes launches and then starts to automatically sync my iTouch, which I DO NOT WANT. Anyways, I quit the sync from itunes as I always do, but this time, when I tried to quit, nothing happened and itunes froze up. 1 Ctrl+Alt+Dlt later, I tried to end the program, it was being pesky so I had to try and end it a few times. My iTouch finished charging and I hane not thought anything of it since then. The day after that, I was trying to charge my iTouch before work, and I went to get ready while it was charging. I came back to an iTouch that was not charged at all. It does not connect to Windows or iTunes, but still for some reason retains enough battery to display the battery symbol. I have used the iTunes helper to try and guide me through the problem, but the steps I took did not fix the problem and I do not feel like taking my iTouch in to get serviced. So, in overview, my iTouch will not charge, connect to windows or iTunes, all after I ended iTunes from the task manager. My iTunes works just fine, my iTouch is the problem. I dont know what operating system it is running on, and I dont know how to update it, but it is at least 4.3.1.
    P.S. I would love to get some speedy help on this. If its any reward, you have many internets up for grabs for answering my question. Over 9000 ^_^

    - Try resetting the iPod:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Next try placing the iPOd in recovery mode to see if that will make the iPod visible in iTunes so you can restore the iPod.  For recovery mode see:
    iPhone and iPod touch: Unable to update or restore

  • Voice over in ipod nano does not recognize different languages

    hey, apple support? would you be so kind as to answer this question?
    This is really a problem! Voice over in ipod nano does not recognize different languages and speaks only one language!! even though the song tags are in russian spanish japanese etc
    When you plan to fix it??????

    Hey ecmda,
    Thanks for using Apple Support Communities.
    If it is playing one song over and over it may be on repeat.
    iPod nano
    User Guide
    http://manuals.info.apple.com/MANUALS/1000/MA1624/en_US/ipod_nano_user_guide.pdf
    Repeat songs
    Tap the Now Playing screen, then tap . Tap again for more options:
    = Repeat all songs in the current album or list.
    = Repeat only the current song over and over.
    Have a nice day,
    Mario

Maybe you are looking for