IPod Nano error.. Help :c

alright everytime i try to add a song this box comes up
"The iPod cannot be updated. An unknown error occurred(-69).
is there any way aside from restoring to solve my problem?
muchos gracias!

See this trouble shooting article.
iTunes displays error 69 when syncing iPod.

Similar Messages

Ipod Nano Error 1417 Tried and won;t work

I've tried looking through the restart method, the disconnect and reconnect method, and nothing works. My Ipod Nano is Ver. 1.0, and the update process does not pop up with a dialogue box, all it does is 'updating' but it's really doing nothing, help?

are you still at an itunes version 7.0.0.70, Chang?
to check, go "help > about itunes" and wait for the version number to scroll up from the bottom of the screen.
if you've still got a 7.0.0.70, first try an upgrade to 7.0.1.8:
iTunes 7.0.1.8 Installer
if you still get the 1417 when using 7.0.1.8, let's get your iPod Updater logs to the Apple engineers for a look.
Open this folder:
C:\Documents and Setings\yourusername\Application Data\Apple Computer\iTunes\iPod Updater Logs
(You may need to show hidden files in order to see the Application Data folder. Open up My Computer, and in the Tools menu, choose "Folder Options..." Then go to the View tab, and then in the "Advanced settings", select "Show hidden files and folders.")
Send the files inside the iPod Updater logs folder as attachments to this email address.
In the email to Roy, be sure to include the following information:
- A link to the thread on Apple Discussions where the issue is being discussed
- The username you are using in the thread
- The version of iTunes you are using or trying to use
- A concise description of the issue you are seeing
- The exact text of the error message you are seeing

Ipod Nano Error

Hello. I am having trouble with my ipod nano. when i plug in my nano i have a error come up saying " the required disc cannot be found" and after that another one is "the requested playlist can no longer be synced because it no longer exists" but yet i can go to the selected playlist and play songs. i have figured out how to update the ipod with all the songs and the correct playlist but when i need to charge it, i got back to square one with no songs and unable to sync. i need some help. ive found another topic on this exact problem and i have followed all those instructions and still have the same problem. I have a second gen 4 gig ipod nano
Message was edited by: Cok3d_Out

Just found a workaround for me. See if this could help: http://discussions.apple.com/thread.jspa?threadID=1076039

IPod Nano Error Message (-48)

I've just got my NEW iPod Nano (Red 4GB) out of the box and when I connected it to iTunes I keep getting the Error Message "Unable to update iPod Bob Error Message (-48)."
Despite the (-48) Error Message the iPod does seemingly update Songs/Photos etc.
I have got a 60GB Video iPod and a new Black iPod Nano (8GB) and have no problems with either of them.
Does anyone know what Error (-48) is????
Thank you in advance!
Bob

I have just got back from the Regent Street Apple Store - the trip took 5 hours (I live way outside of London) and cost £35 in fares (thanks Apple!)
I met with a guy from the iPod Genius Bar - and there is indeed a "problem" with Error (-48) which Apple are fully aware of. I took my iPod Nano (4GB Red) which DOES have this problem and my iPod Nano (8GB Black) which does not PLUS my iBook so the guys at Apple could see for themselves the problem I am having.
It seems they are aware of the problem - but could offer NO solution at this time and Apple are definaitely working it! They took data dumps of my iTunes / Mac Configuration etc. and details of both Black and Red iPods (serial numbers etc.)
They were very helpful - and advised me to keep the Red 4GB and sit tight until the Update/Patch to solve the problem is available from Apple.
I was one of MANY turning up at the Genius Bar that day with the SAME problem!
So - there are no quick / sure solutions to this one - I guess we have to wait for Apple to release the fix.
Bob

Ipod Nano error message when trying to synch

Im having problems with my ipod nano it keeps giving me the error "The ipod cannot be synched.The required folder cannot be found" Also gives me "some of the items in the itunes library were not copied to the ipod because one or more errors occurred"
Ive tried reseting the ipod on and off the usb cord,also tried restoring the factory settings with no joy, tried uninstalling itunes and reinstalling with no joy. It starts synching gets so many songs then gives me the error messages and when i check the ipod no songs are on it! Any one else having this issue and if so did you and how did you resolve it!! really regretting buyin this right now lol help please.

I too cannot sync my iPod. I get the message "Unknown Error 13019." What the heck does this mean? Can anyone assist or provide guidance?

Can't update ipod nano: errors 1417 and 1428

I bought my 4gb iPOD nano a month or so ago and initially it worked perfectly. For the last week when I plug it in to my PC iTunes detects it and lists what's on it but won't update it or write to it in any way: it variously gives me error numbers 1417 and 1428. Bizzarely I can copy files onto it absolutely fine through Windows. I can't even restore it to factory settings since I can't write anything to it! Help!
Thanks very much
Ian

some people have been having some success with the 1417 using eboncairn's technique:
eboncairn: iTunes7 & 5th gen iPod updating - is this possible solution? (winXP)

Ipod nano error message 13019

Lately, when I sync my ipod nano I have been getting an error message of 13019. It won't let me sync anything to my ipod. I have tried to restore it and everything and it is still not working. Not sure what to do and could really use some help?

See this article.
http://support.apple.com/kb/TS2830
Some have been able to resolve it by removing podcasts and/or rebuilding their iTunes library.
http://support.apple.com/kb/HT1451
B-rock

IPod Nano URGENT Help

Thanks in advance.
So I was putting a few podcasts on my iPod Nano (First Gen Nano), and I pulled the charger out of the PC while adding a podcast. This deleted all my songs on my iPod, but it is also not letting it "sync" with itunes now.
"The iPod "Stevie's Ipod" cannot be synced. An unknown error occured (-48)"
I can't find any info on this, and think I have broken my iPod. Can anyone pleasseee help?

Well I would Send It Into Apple Because You Probally Corupted The Memory or Operating System. In that case they can fix it. Try to be careful because items like these need care.

IPod Nano error message when syncing to iTunes to update Nike+

I am using an 8 gb iPod nano multi touch with Nike+ and when I connect it to iTunes to update Nike+ to sync my runs it continuously says "The Nike+ website is temporarily unavailable. Please try again later." This has been occuring since Nike updated their website. I have updated iTunes and still the error messages occurs. Anyone else have this issue if so is there a solution?

I too cannot sync my iPod. I get the message "Unknown Error 13019." What the heck does this mean? Can anyone assist or provide guidance?

IPod Nano: Error Message "The USB device has malfunctioned and Windows does not recognise it"

Hi everyone, I just received 2 brand new iPod Nanos for my kids for Christmas, thought I'd be smart and sync them both now before wrapping them so I don't have to be messing around with them on the day. One synced without a problem, then using the same cable, same computer, same USB port, the 2nd one came up with "The USB device has malfunctioned and Windows does not recognise it" I've tried restarting my computer, unplugging and reinserting the USB. Is there anthing else I can try before returning it? Thanking you for any help.

I have solved my problem, I ended up ringing Apple and got an awesome lady who told me to reset it by pressing the sleep button and menu button together for about 10 seconds and once it actually turned on for the first time the computer then recognised it, so it's all good, :-) Thank you lovely lady!

1st generation ipod nano sync help

I have a 1st generation iPod nano that was given to me - I want to delete the current music and sync my own iTunes - help!

Click here and follow the instructions.
(126750)

Never used itunes before, have downloaded a song onto laptop but cant get it in ipod nano please help

New to itunes managed to download a song to laptop but cant get on to ipod nano(plugged into laptop) or iphone or ipad

I have sorted it myself!!
Ipod is now in the top right corner, last time I clicked on it, it ejected it but by clicking on the actual ipod icon then it brings up your ipod. I restored it to factory settings and synced all my music and it now works again. Hope this can help anyone who ends up with the same problem.

Can't update the songs in a 7th Gen. iPod nano! Help!

Okay, I've been having problems with my 7th Gen iPod nano and I'm getting tired of this. A few days ago, I had a virus in my computer (the iPod wasn't hooked up at the time), and I had to restore everything in my computer. I downloaded iTunes again and when I plugged my iPod in the computer, the songs in my library are updated, but when I unplug the iPod nano, the songs in my playlist show songs that I had previously listened too a few weeks before the virus. But, now every time I plug it in to update the songs, my library on the computer updates, but the songs in the iPod still show the same list of songs from weeks ago. It doesn't show any sign of being updated. Plus, I looked up on the computer to see how to unfreeze the songs, and it tells me to hold the button for a few seconds and wait for the Apple Logo, I do that, but I don't see any Apple Logo. It doesn't seem to restore anything. Is my iPod not working now?
And I know that it's not an iPod nano, but I'm having the same problem with my 5th Generation iPod. I don't know what is going on, but I can't seem to update my 5th Generation iPod either.
Can someone help me with this? I don't know what else to do. I'm wondering if I need to buy new iPods, but I don't really want to spend the money to buy new iPods unless I REALLY need too.
Thanks,
Raven

Yes. My dad did a system restore and wiped everything out, and then reinstalled the computer. What do you mean to check my sync settings? Sorry, but whenever something happens to my ipods, I really have no idea what I'm supposed to do for them. If I can't get the ipods fixed, what's the next option?
Thanks,
Raven.

**** iPod Nano- CASE HELP! ****

I simply have a question concerning an iPod Nano case. This case that I am referring to flips open to reveal the iPod inside. Now, to keep that flap closed, there is a magnet. I am just wondering if having a magnet that close to the iPod Nano could possibly cause any sort of damage. Thanks in advance for your help. =)

I had a look at this case sounds good, but when checked it out on the web, saw this review.
I tend to agree, if doesn't protect the screen what use is it.
Another thing to add about the review, sounds a little like they were promoting this web site, when checking it out, did have a review but has been archived, and they expected to buy $$ to read the cramy opinion.
If you click RainDayMagazine you notice they only posted on this topic and identical in each stream, purely promoters not ipod users helping others. Although does help find out about cases, finds all the posts on the subject.
I stick clear of this case. One last thing, you cant see your ipod either through the metal finish of this case.
Google search on iKeychain case:-
There have been a lot of rumblings in the Apple community about how easily the iPod Nano’s screen gets scratched so I am surprised that iLounge rewarded this case with an 8 even though it doesn’t offer any protection to the screen. It’s a very stylish case and the keychain aspect of it makes it very chic, but if I can’t read the screen due to it being scratched up then the case serves me no purpose.
You have to assume that because this case fits on a keychain it will be surrounded by keys and from what I have learned through extensive research over the past 17 months is that keys scratch stuff, .....
Who be stupid enough to run over their ipod really, please.

Any suggestions what to do if you lost your ipod nano? help!

i've lost my ipod nano! any suggestions what to do on reporting such a thing? anybody know of any person having luck at a lost ipod nano being found and returned? help!

Click here for information. There is no way to remotely track or disable an iPod other than the iPod touch.
(66208)

Basic ipod-nano questions - help !

Hi
i dont know what fifith generation ipod refers to....BUT
i want to get one of the new 8bg ipod nanos.
3 basic questions:
1. I'm really confused about the current relationship between ipods & encripted/ copy protected mp3's. I don't buy from itunes (yet) - i just want to use my current mp3 collection for now.
Can i just drag & drop these onto the ipod without any hassle ???
2. How many songs/mp3s does 8gb actually hold in terms of time/numbers ?
3. I'm on a three year old emac with OS X 3.9 - Is this an issue or can i just expect to connect up & get on with it. ( I'm fire-wire & only USB 1. on this machine.)
thanks someone....
d

A Fifth Generation iPod refers to the 30GB, 60GB or 80GB iPod with video.
1. If your current MP3s were not purchased from some other online store and are not copy protected they'll work with your iPod
2. Around 2000 depending on song length and file format. The advertised song capacity of iPod is based on 4 minute songs encoded in AAC (MP4)format at a bit rate of 128 kbps. Longer songs and songs encoded at a higher bitrate or in uncompressed formats take up more space. You'll get a similar number if you MP3 are that bit rate or lower, the figures are pretty approximate.
3. You won't be able to use Firewire to update, only to charge. USB 1.1 will be signigicantly slower that USB 2 but if you can live with that should work ok.

IPod Nano error.. Help :c

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