Ipod nano exchange

I got an ipod nano as a gift and it's a 1G. I really want a 2G and I was just wondering what would be the best way to do it? Like, could I give in the 1G and pay the difference or get any kind of discount? Please let me know soon. Thank You!

Thank you How much do you think that I could get for a bearly used 1g Ipod nano? (I got it about two weeks ago)

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The on/off button on my 6th gen iPod nano recently got spoilt and I sent it back to the shop for a repair/exchange a week ago. Now I have just found out about the new 7th gen iPod nano and I am wondering, can I get the new one as a replacement?

The on/off button on my 6th gen iPod nano recently got spoilt and I sent it back to the shop for a repair/exchange a week ago. Now I have just found out about the new 7th gen iPod nano and I am wondering, can I get the new one as a replacement?

No. You can turn your 6G Nano in to be recycled at your local Apple Store for a 10% discount towards the purchase of a new one. Otherwise, your only other option would be to sell the iPod on Craigslist or eBay and use the proceeds from the sale towards the purchase of the new 7G nano.
B-rock

I have a brand new Ipod nano never been opened. Could I exchange and get money off for ipad at an apple store?

I have a brand new Ipod nano that has never been opened. It was a gift. Could I exchange it and get money off for an ipad at an apple store?

No. The most you can do is turn it in your a 10% discount towards the purchase of a new one. You would be much better off selling the Nano on Craigslist or eBay and using the profits from that towards the purchase of an iPad.
B-rock

How can I exchange my ipod nano, 5th generation, for a new one?

My ipod nano, 5th gen, has a bad battery that will not charge. I'd like to exchange it for anew one. How can I do this, and how much credit can I get toward a new one

Hey humperdeath,
Thanks for the question. The following resource has a section specifically for battery replacements that you may find informative:
Apple - Support - Service Answer Center
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod &select=BATTERY_REPLACEMENT
You can also see how much a battery replacement would cost for your model:
Apple - Support - Service Answer Center - Repair Pricing
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod &select=REPAIR_PRICING
And finally, if you choose to recycle your iPod by bringing it to an Apple Retail Store you can receive a 10% discount on the purchase of a new iPod, restrictions apply:
Apple - Recycling Program
https://www.apple.com/recycling/
Thanks,
Matt M.

Ipod Touch exchange for Nano

So i have a 32 gig ipod touch 2nd generation. I would like to exchange it for two ipod nano's 16 gigs. The touch was $399 and the nanos are $200 each. So if i paid the extra tax for difference, would apple exchange? any comments are appreciated! Thanks
-Chris

Apple has a 14 day return period, plus a restocking fee if there's no defect. You'll have to sell the 32GB Touch, and likely at a loss, to get the money for the Nanos. I'd buy it from you if you were in Chicago because my video collection is out of hand even with a 16GB Touch, LOL!
What happened with the Touch? Are you tired of it or did it start going bad? If it's going bad and you have Apple Care, that should be taken care of by Apple. But I don't know if they'll give you another type of player.

Can I exchange the old iPod nano for the new iPod nano?

I was wondering if I can exchange my old iPod nano for a new one even if it costs a tiny bit extra.

Hi Deborah,
Your profile doesn't say what country you live in, but for example, if you go to the US Apple online store, you can click on the
b Sales and Refunds
link at the bottom of the page, to find Apple's policy.
I'd suggest you dig a bit deeper into the online store site until you get to the appropriate
b education store
webpage, in case the
b Sales and Refunds
links at the bottom of that page leads to a modified policy.
And even if you are past the stated
b Refunds
period, you have nothing to lose by calling the appropriate number (eg. in the US: 1-800-676-2775) to see if you can get a Return Material Authorization, especially since you wish to order a new computer at the same time. The worst they can say is "no".
I'm assuming the iBook transaction was entirely online, but if it was instead bought through a campus bookstore to get the educational discount, the campus bookstore would then be another place to approach to see if they have different policies to the online store.
best of luck,
...ben
PS. I assume you know that this is a user-to-user discussion forum, and Apple won't respond to the questions you post here? But you will certainly find empathetic, fellow Mac owners who are happy to help you if they can.

TS1363 My ipod nano 5th generation is no longer recognized by itunes, and won't play any of it's music. It still shows it all listed, but freezes up if you select a song to play. Is there a way to restore it?

My ipod nano 5th generation will no longer play any of it's loaded songs. It still plays the video that is on it, and the radio works. It is not recognized by itunes and I have gone through all their help steps. Is there some other way to restore it?

If the iPod is defective and not abused Apple will exchange it at no cost under your warranty.
Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

ITunes 6.0.1.3 not syncing Outlook Contacts or Calendar with ipod Nano 4GB

I have Outlook 2003 installed and setup with a Microsoft Exchange Server. I have about 200 contacts currently stored in it.
I recently purchased a ipod nano 4gb with hopes of syncing my contacts and calendar with that and being able to throw away my old Palm. The ipod nano works great for syncing music but I can't get it to sync either the calendar or contacts from outlook.
I check the box for syncing contacts and choose Microsoft Outlook from the drop down. Then iTunes only gives me the option of syncing all contacts (which is fine with me) and I click Okay. Then I choose update from the ipod nano right click menu. The status bar says updating contacts but does not import any of my contact to my ipod. Also, except for the 1st time, the Permission Window asking for access to Outlook has not popped up again. When it did that first time, I was told that there was an error and itunes could not copy contacts over. Since then there have been no errors from iTunes.
I have tried all the steps in the apple online help docs (unchecking boxes, restarting, re-checking, etc..) but can't find a solution. I don't want to have to manually Save As each calendar item and contact. Frankly, I'd rather just return the device.
Can anyone help me?
thanks in advance.

Possible. It is just odd that the day before the update to 9.x.x (I forgot the release), it worked great. Following that upgrade, the sync died. I could reinstall the old release (per instructions from Apple Tech Support) and it would sync. However, not upgrading your iTunes means not upgrading your OS...and that is not an option. However, I think I will have XP reistalled on my machine...and then put a fresh install on iTunes...and see what happens.
km

IPod Nano not recognized by itunes

I just purchased my Ipod nano. When I connected it initialy I was prompted to udate the software on it. Since then my computer reckognizes it as e:drive but when I try to use itunes or ipod updater it tells me to please conect an ipod when my ipod is already connected. The ipod meanwhile when connected to my computer only displays the message do not diconnect. I have tried resetting my ipod, and reinstalling itunes and ipod updater and nothing works. I thought it might be a problem with the ipod so i exchanged it for a new one and I am still having the same problems.Please Help!

I've posted this to a few threads now (remember to look around a bit here before posting a question -- chances are someone else has had the same problem).
It worked for me. The problem seems to be the 3_23 update:
1. Go to Start > Run
2. Type "diskmgmt.msc" (without quotes). If it tells you it can't find that program, try it without the ".msc"
3. That opens the Disk Management program.
4. You should see your Ipod listed as one of the "volumes." It may not be identified as an Ipod; might just say "removable storage device" or something like that. You can tell it's your Ipod by the gig space shown. If it's a 4 gig Ipod, you should see something like 3.7 gig shown (less if you've filled it with music already).
5. Right-click on that device and choose "Format..."
6. Choose the "FAT32" option and click "OK" or whatever it displays to start formatting (I forget, and I'm not testing it again now!)
7. You will lose any music files on the Ipod, but when it's done, your PC and Itunes should recognize the Ipod, and it should then work normally.
Be careful in that Disk Management program. You could wipe your hard drive if you choose drives incorrectly.

My ipod nano (6th gen)'s screen don't turned on... when resetting it, the screen turns to white.. the most worst is, it doesn't work out...

I really don't know to fix it... What happen was, when i played my ipod nano, it turns to white... i don't know if I accidentally clicked anything on the screen or the buttons at the side of the device... What i did was, I connected it in my laptap because I was thinking that maybe my ipod was in hang mode. When I was able to connect it, the itunes recognized it but I can't played the music and the screen in my ipod screen was still white... SO, I restored it in factory setting... the same thing happen... i don't know what happen, so I need your help...

You can work through the remaining five 5 R's of troubleshooting.
http://www.apple.com/support/ipod/five_rs/
It might also be a good idea to let the iPod's battery fully drain. Then charge it back up and restore it once more in iTunes.
Otherwise, it's likely a hardware issue with the iPod's LCD display, meaning you'll need to take or send your iPod in for service either via Apple or a third party repair service. Here is Apple's repair pricing.
http://www.apple.com/support/ipod/service/prices/
Note that they don't actually repair the device, but exchange it for one of the same generation, model, and capacity. A third party service will actually replace the damage part for a little less. Google "iPod screen repair" and you should get a number of results to work with.
B-rock

My 7th Generation iPod Nano shuts off whenever I press a button.

I bought my iPod nano 16 GB a few months ago, and I noticed that sometimes, when I tried to open the screen (pressing the top button or the menu button) instead of opening, the iPod shut itself completely, and then rebooted, I could see the Apple logo on white screen, etc.
I went to exchange it once, after I finally managed to find the time, and then, when I tried the new one, it had exactly the same problem, but twice as worse.
Now when I try to choose a song, open the screen, wander in my playlists or even when the song ends and tries to load the next one, it reboots, and at the same time, it generally resets the general settings (brightness, wallpaper, time zone, etc.)
Now, I don't know exactly what is wrong with those 2 iPods, but it is very frustrating, and discouraging. I can't even manage to choose a song before it reboots and I have to try again, after what it generally crashes again. I'd say it does 75% of the time I touch it.
I am using a windows 7 64-bit laptop, incase that helps, but apart from going back to the store and getting a 3rd one that, hopefully works properly this time around, which I could barely find time to, since I live far as **** from the closest applestore here, I don't see what I could possibly have done wrong.
Also, I never dropped it, or even scratched its screen, I never had any problems while synchronizing it and I never bullied it either.
-Rumble.

Wait, you guys even censor the word "he_ll"??? It's not even an innapropriate word!

1st Generation iPod nano

I have rediscovered my 1st generation iPod nano in a drawer and am attempting to use it again but it will not sync with iTunes. The do not disconnect message is on the iPod but nothing is happening on the progress bar on the laptop. I have gone through the 5R's but still no luck. Does anyone have any ideas?
Thanks

Does the battery charge properly? If not, Apple has an iPod exchange program for products with defective batteries.

6th Generation iPod Nano Not Working

So I purchased a 6th iPod nano just last month and had it sent to me via mail. I took it out of the packaging and had turned it on and charged it and it seemed to work so I threw away the packaging and receipt.
However, I just tried putting music on it yesterday, and it will not work. I bought all of the music from iTunes and its in my library and the music works fine there, but then when I unplug my iPod, half of the time it says that I haven't synced it and there's no music on it, and the other half of the time the music is there, but the cover art is contorted and it will play one or two seconds of the song and then skip to the next.
I tried messing with it for an hour and a half and its still doing this. Is there anything I can do in this situation? I'm extremely displeased and I need my iPod for a lengthy plane ride I'm going on.

Hi aseda26,
Are you using the latest version of iTunes? Have you tried resetting your iPod to factory settings? You can find directions to do this at the link below. This usually helps clear up any software bugs you might be having.
http://support.apple.com/kb/HT1339
If it still isn't working and you purchased it less than 30 days ago, I would encourage you to bring it back to your local Best Buy store so we can try to troubleshoot and exchange it for you if necessary.
Cheers,
Douglas|Social Media Specialist | Best Buy® Corporate
Private Message

Ipod nano first generation

I wanted to exchange my old Ipod nano first generation, so I requested the box from Apple to put my old Ipod Nano inside.
Unfortunately the box never arrived and when I try to order it again it says the serial number of that Ipod has already been used.
Now I try to find a way to contact the right Apple department to order a new box. Does anybody know an Email adress? Thank you.
P.S. I'm from Germany

A patch? All you need is a suitable mic.
http://reviews.cnet.com/XtremeMacMicroMemo_Digital_Recorder_for_iPod_nano_1st_generation_black/4505-113147-31933198.html

Ipod Nano 6th Generation will not turn on.

My brother bought my mother the new Ipod Nano 6th Gen as a gift yesterday. We plugged in to charge (like the instruction booklet says) and found the Ipod wasn't turning on. Everything on the computer and syncing side works. We managed to register the Ipod and everything like that but when it comes to controlling the actual Ipod, it doesn't seem to be working.
I have tried resetting (Volume Down Button + Sleep/Awake Button) it but still nothing.
The repairing Ipod has been cast on me which is unfortunate because my mother doesn't take things breaking very well and I would rather sort it out for myself than have to hike up to my nearest Apple Store for the Genius Bar to look at it.
I would like to know if this is a problem with the screen or with the actual power in the ipod.
The tiniest of help and I would be very greatful. thanks,
Ross Jordan.
ps. it has been charging for a good 3/4 hours now.

If you do a restore on it from itunes on your computer and it still does not work....then it's a defective unit and you'll have to take it in for an exchange.
Try to restore first before taking it in.
Here is how you do it:
http://support.apple.com/kb/HT1339
Good luck!
M.

Ipod nano exchange

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