Ipod nano, firewire error msg and refusal to stop
Recently I had an error message on my nano stating that the iPod does not support FireWire. This message occured while I was using the iPOD while running and there for it was not connected to any computer. I use a windowsXP machine, and thus no firewire at anytime. I restored the nano and it worked. The next day I received the same error message. Also the nano would not turn off. The batteries ran down, and the next day I again restored the nano. At this point the nano will play but it will not turn off. The pause function will work (the button is active), but continous pressing of the pause/play button will not turn off the nano.
Suggestions?
Okay, I had this exact problem today. The firewire error message came up while I was playing a podcast. I couldn't make the message go away by clicking the center button. I plugged it in to my computer (USB) and then once I unplugged it, it would not turn off. After some troublshooting with Applecare on the phone, once I uninstalled iPod for Windows, iTunes, QuickTime (in that order, don't restart between iTunes and Quicktime. Once Quicktime is uninstalled, then restart.) and then reinstalled the newest version, iTunes+QuickTime and THEN restored the iPod I no longer had the error message and my iPod does turn off. This is, of course, good news for me because I am about to go on a trip and NEED my iPod! Also keep in mind that once you disconnect the iPod from your computer, it won't turn off right away. It needs to sit for about 10 seconds before it will allow you to turn it off.
Good luck!
Windows XP
Windows XP iPod Nano 1gb black
Similar Messages
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Purchased nano last month, charged it and used it until today when it needed recharge. Plugged it into USB port and got this message:
"One of the USB drivers has malfunctioned and windows does not recognize it. Click here." Then I got "unknown device". Then "windows has stopped device because it reported a problem (Code 43).
I then made sure software and driver was loaded - then tried my Ipod shuffle which worked fine in either of the ports.
I can't turn my new Nano on or get iTunes to recognize it.
What happened??? Can anyone help me?Hey Wanda32,
Thanks for using Apple Support Communities.
Looks like the iPod is not being recognized correctly. Take a look at these 2 articles, they have good information to help you resolve this.
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
iPod nano not appearing in iTunes
http://www.apple.com/support/ipodnano/assistant/itunes/#section_1
Have a nice day,
Mario -
Ipod nano firewire error and will not turn off! PLEASE help
I am having the exact same problem as I see may of you unfortunate Apple users are. I am receiving the error message about firewires and I have never used one. The nano will not turn off and I have to let the battery run out. The play/pause function works perfectly fine, but not to turn off the nano. The sleep function does not do anything either. I am so disappointed with Apple because they would not help me on the phonbe since it is well past my first 90 days of ownership. I may have gotten a single drop of water on it, but that was about 2 weeks ago, and still having the same problems. I don't know what to do, but I see that Apple has gotten mighty rich off of their JUNK products! Anyone out there, help me please!
Do a reset. You will not lose any data: Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If this does not help resore from a backup. See http://support.apple.com/kb/HT1414
Lastly try restoring to factory settings.
If none of this works, it's probably a hardware problem. Make an appointment at the Genius Bar of your Apple store. You are under warranty and they will fix or replace it on the spot. -
I have an iPod Nano v4 or 5 and when I connect it to my Hyundai Santa Fe I get an iPod Loading error message. The cable works with the dealer's iPod which is a newer model. The cable came with the car when I purchased it. Please advise. Thanks.
Hi Bander Bunny!
I have a couple of articles that should be able to help you troubleshoot this issue a little further. You may want to try uninstalling and reinstalling iTunes first. This has to be done in a specific manner, and this article can help you do that:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/ht1923
Another option is that you may want to try syncing your iPod nano manually. Here's is an article that pertains to manually managing the content of your iPod nano:
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/ht1535
It's also possible that this issue resides with your iPod nano. Here is a website that will help you troubleshoot the iPod nano:
Apple - Support - iPod Troubleshooting Assistants
http://www.apple.com/support/ipod/five_rs/
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
My ipod nano is no longer recognized by itunes after I installed windows 8.1. The ipod nano still is recognized and works with a Windows 7 computer
Hello, Pete.
Here is an article I would recommend going through when an iPod is not recognized by iTunes or the computer.
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Usually the resolution is updating the Apple Mobile Device Driver. See the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jason H. -
i ve updated my i pod touch to version 6.0.1. Installation got failed with some error msg, and now my i pod is not getting detedted in my system.Help me to fix it up.
What's the error mesage?
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As I downloaded new software upgrade in my iPod nano 7 th gen and also new iTunes upgrade then all data on my iPod got erased and now when I am trying to sync it again then sync button is disabled on the windows screen . Kindly help
From the OP: "My old computer got a virus and when that happened all my music was lost. "
They don't have the music on their computer so they cannot transfer the iTunes folder, from the computer to their iPod and then to the new computer. And if they try to enable disk use on the iPod it will erase all the music that is on it. The method you cited is moving the files in a data format using the iPod as a flash drive. It doesn't work if they are in music format. That is why I suggested Yamipod. -
please help me my ipod nano 7g went off and will not start, this happened after I connect to my computer, my ipod will restart and I no longer turn on. what I do?
Hey saintbless,
Thanks for the question. The following article outlines troubleshooting information for iPod nano. While it mostly refers to the 6th generation, most steps apply for your model as well:
iPod nano (6th generation): Hardware troubleshooting
http://support.apple.com/kb/TS3474
Will not turn on or screen remains dark
- Connect iPod to power for at least ten minutes to ensure that the battery has enough charge to allow iPod to turn on.
- If iPod does not turn on after ten minutes, try resetting the device while it is still connected to power. Reset the iPod by holding down the Sleep/Wake button and the Volume Down button for at least eight seconds or until you see the Apple logo appear.
- If the Apple logo appears on the display, connect iPod to a computer and verify that it appears in iTunes and can play music. If iPod appears in iTunes and can play music, no further troubleshooting is needed.
- If the screen remains dark and will not turn on, then your iPod may need service.
Thanks,
Matt M. -
i have a ipod nano and a iphone 3gs on the same computer. Can i put my ipod nano on my laptop and put my iphone songs on my ipod nano?
You can put the songs that on your iPhone onto your Nano as long as these songs are located in the iTunes library on the laptop. If they are not you will not be able to sync them to the Nano and you will not be able to copy them directly from the iPhone to the Nano.
B-rock -
I have an IPOD Nano 4th Generation 8GB and am unable to restore it back to factory settings even when it is connected to my MAC. I have tried the menu/select hold but is not doing anything. When connected to the MAC and select restore in itunes it comes up with 'Firmware Corrupt'. It also states the IPOD is up to date. I have the latest operating system on my MAC and wonder if this may be part of the issue?
Can anyone shed light as to what i can do to reset it back to factory settings as would like to sell it and ensure it is ready for the new owner.
Thanks
jay68gSee here: What to do if iPod can't be updated because the firmware file was corrupt or not found
B-rock -
Ipod nano keeps turning on and off
My ipod nano keeps turning off and on automatically and when I push a button once its on then it freezes, and when I reset it then it starts turning on and off again....what do I do someone please help me
Hello Mo0nangel,
Welcome to Apple Discussions.
First, try updating the iPod software. Follow the steps in this article:
Updating iPod software
If the problem persists, you may have to restore your iPod:
Restoring iPod to factory settings
Unfortunately, restoring will wipe your nano clean of all songs and photos.
Gary -
my new ipod nano only shows "pedometer" and "history" on the fitness screen. How do i find the run icon so i can measure distance when i work out?
Try to hook up your nano to your computer and choose the dialog box to update your software. The current version is 1.2 which allows distance to be calculated once you input your height (and weight).
-
My ipod nano 6th gen synced and then i go to use it and there isnt any music on it?
my ipod nano 6th gen synced and then i go to use it and there isnt any music on it? but when i plug it in to itunes it says there's music on it..
you have to press quite hard to get the headphones in
dont be afraid it breaks -
I was listening to iPod nano in docking station and pressed center button and music stopped playing and a high pitched sound is emitting from iPod.
Hi gscoops,
Welcome to Apple Support Communities.
You may find the steps in our iPod Troubleshooting Assistant helpful:
http://www.apple.com/support/ipod/five_rs/classic/
Best,
Jeremy -
When trying to do a recover and update an old iPod touch, "unknown error" occurs and nothing happens. I have followed all the trouble shooting suggestions but nothing works. Ideas?
Hi msclaude,
Welcome to the Support Communities! I'm not sure from your post what steps you have tried, but it sounds like you may need to use recovery mode to address the issue with your unresponsive iPod touch.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
http://support.apple.com/en-us/HT201263
If you can't update or restore your iPhone, iPad, or iPod touch
You can put your iOS device into recovery mode, then restore it using iTunes.
Use recovery mode
You might need to use recovery mode to restore your device in these cases:
iTunes doesn't recognize your device or says it's in recovery mode.
You see the Apple logo onscreen for several minutes with no progress bar.
You see the Connect to iTunes screen.
Learn what to do if you see the progress bar onscreen for several minutes.
To put your device into recovery mode, follow these steps:
Turn off your device and leave it off.
Plug in your device's USB cable to a computer with iTunes.
Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.
When you see this screen, release the Home button. If you don't see this screen, try steps 1 through 3 again.
When your device is connected, iTunes will open. You'll see a message saying that iTunes has detected an iPhone, iPad, or iPod touch in recovery mode.
Use iTunes to restore your device. Restoring in recovery mode will erase your device. If you previously synced with iTunes or iCloud, you might be able to restore from your backup.Get more help
Learn what to do if you don't see your device in iTunes for OS X, or in iTunes for Windows.
If you put your device into recovery mode by mistake, restart it. Or you can wait 15 minutes and your device will exit recovery mode by itself.
I hope this information helps ....
- Judy
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