Ipod Nano First Generation Recall - Serial Number Already Submitted

I went to the link to check if my ipod nano first gen was under the recall.  I entered the serial number and it said it was.  I closed the browser to complete the process at a later date.  Now, when I enter my serial number, it states that my "serial number has already been submitted for the program" and it won't let me do anything.
Please help!  I wanted to email Apple, but every time I go to support and use my serial number, it shows an error.

Contact Apple Support by phone and explain what happened.
http://www.apple.com/contact/
B-rock

Similar Messages

  • Hello, I have an Ipod nano first generation, the serial number 5607NPTK2, it fits the replacement program

    Hello, I have an iPod nano first generation, the serial number 5U607FNPTK2, it fits the replacement program?

    If your country is not listed, online service is not available for your location.

  • My iPod nano first generation says serial was already used when it hasn't been

    I went to go apply my first generation nano for the exchange program and the serial number says it has already been used for the program when I know it hasnt been. My support warrenty is already expired so I apperently have to pay to call them which I dont want to waste money on. Anyone else have this issue? Or any suggestions?

    Mine says the same what should i do?

  • Where may I found serial number of my ipod nano first generation on apple site profile, which I register in 2007?

    Where may I found serial number of my ipod nano first generation on apple site profile, which I register in 2007?

    https://expresslane.apple.com/GetproductgroupList.do
    You may need to log in first.
    B-rock

  • Ipod nano first generation

    I wanted to exchange my old Ipod nano first generation, so I requested the box from Apple to put my old Ipod Nano inside.
    Unfortunately the box never arrived and when I try to order it again it says the serial number of that Ipod has already been used.
    Now I try to find a way to contact the right Apple department to order a new box. Does anybody know an Email adress? Thank you.
    P.S. I'm from Germany

    A patch? All you need is a suitable mic.
    http://reviews.cnet.com/XtremeMacMicroMemo_Digital_Recorder_for_iPod_nano_1st_generation_black/4505-113147-31933198.html

  • Problem making playlist ipod nano first generation

    I have an ipod nano first generation, version 1.1.3, and after it crashed it went back to the original settings, but now I can't seem to make playlists anymore, in addition to the standard 'favorites', 'recently played', etc.. Can somebody tell me to make playlist on an ipod first generation 1.1.3 with itunes 11.0.1?
    Thank you!

    Call Apple Support.

  • Has anyone else send their ipod nano first generation in for replacement?

    Hi, has anyone else sent their ipod nano first generation in for a replacement? I sent mine a couple weeks ago but the status still doesnt have any information and i just want to make sure they at least received it, any information is helpful!

    Hi,
    My best bet is to call Apple at 1-800-MY-APPLE
    xxmitchxx90

  • I CAN'T RECOVER AND FORMAT MY IPOD NANO FIRST GENERATION 4G

    Ciao everyone . . .
    I CAN'T RECOVER AND FORMAT MY IPOD NANO FIRST GENERATION 4G . . . it doesn't work
    In the front panel of IPOD is written: use ITUNES to restore
    IPOD is recognised by pc and it's charging . . .
    ipod is recognised by itunes, but . . .
    Itunes can't recover ipod . . . ipod must be formatted
    but i tried . . . and my pc said that ipod can't be formatted . . .
    I tried to reinstall original CD with ipod and itunes software . . .. nothing
    I updated Itunes to 10.3.1 version but never changed . . .
    I updated ipod to 28-06-2006 version (the last one I found) but it asked itunes version 7
    it's like a dog chasing its tail . . ..
    friendship from Italy
    PS I tried with pc running under WINDOWS XP and  WINDOWS 7

    Because it doesn't have the hardware needed to play them.
    (89639)

  • Have ipod nano first generation...want "search" and fast scroll from second

    hi i was just asking if anyone knew if it was possible to get an update for a ipod nano first generation that allows you to have "search" and the scroll by letter function on the new ones. I have updated my ipod nano all the way to the most recent one, but there is no search function or fast scroll.

    Unless your iPod is one of the Late 2006 upgraded 30GB or 80GB iPods or a 2nd Generation Nano, you don't have the search function. It was not added to existing devices in any of the subsequent updates.The original versions cannot be updated to the specification of the later versions.

  • Does my ipod nano first generation usb cord that came with my ipod nano first generation when i bought it work with my new ipod nano sixth generation?

    does my ipod nano first generation usb cord that came with my ipod nano first generation when i bought it work with my new ipod nano sixth generation?

    ok thanks i didnt know if it would fry the battery or not when i charged it

  • I don't have my iPod nano first generation because the battery exploded. How can I have it replaced in the recent iPod Nano Replacement Program?

    I took the inflated iPod to the Apple Store where a genius said that the battery had expanded and it was no longer safe to use.  He said that sometimes happens with electronics and that I should dispose of it.  Although disappointed with that answer, I took it home where I then recycled it.  Anyway, now Apple is replacing this model of iPod Nano with the exact problem of problems with the battery.  However, I feel that it is a little late because the people who have already spent money replacing their exploded nanos have disposed of their first generations and cannot benefit from the program. 
    Don't get me wrong, I have been extremely satisfied with Apple in the past and even in the present.  However, I am unable to contact Apple to get help with this problem since I don't have a serial number.  I'm frustrated!

    Thanks!

  • Ipod nano first generation trade in

    I filled in the form for the trade in for the first generation ipod, 14-11-2011.
    In the email that I received from Apple stated, that Apple will send within two working days a box to return the Ipod.
    Unfortunately untill today I did not receive anything.
    Where can it have been gone wrong?

    A number of users have reported calling Apple (you can too, from the phone numbers on this page) and being told that they have been overwealmed by the number of nano owners needing shipping materiels. I suspect all you need to do is wait a little bit.
    Be sure to stop using the iPod nano immediately as Apple recommends.
    Best of luck.

  • IPod Nano Replacement Program incorrect serial number!

    Hi all, I sent my iPod Nano away for the replacement program and was sooo excited to find out a parcel was delivered to my house. Anyways opened it and found my original iPod
    Apple sent me a notice with the parcel to say that the serial numbers do not match. Basically 3-4 ago my screen cracked and I replaced it. The serial number on the metal cover is just a voided one that I cannot use however if I plug my iPod nano in, iTunes tells me the original serial number. So I sent my iPod away thinking it should be okey but they said I need to resend with correct iPod with serial number.
    I cannot find my original cover to put back on. Phoned Tech support and they cannot advise me any further. They also said you cannot contact the repair centre direct to get advice on this. So anyone else have this issue? Must be more people who has the serial number scratched, rubbed off or replaced the cover/face plate.
    Anyone know what I should do. Thinking of getting a knife and scratching the **** out of the cover so the serial number is unreadable haha.
    Thanks in advance

    That's strange.  I just tried it and it did not ask me for a purchase date.  I got the "Valid Purchase Date" notification along with a green check mark next to it.

  • Ipod nano first generation and windows vista

    I finally got everything to work right with Itunes and Windows Vista except one minor problem.
    On my ipod, the blue "dot" does not show up when a podcast is new, so in a long lists of podcasts, I can't tell which ones I already listened to.
    Is there a way to fix this?
    Thank you, Debra

    I have a new ipod nano and can not download iTunes to Winnows Vista.
    Need all the help that i can get. Thanks,
    Capt g

  • Can i use my ipod nano first generation accessoires for the new ipod nano 3

    i want to buy the new ipod nano 8 gb, but i have bought some accesoires for my old nano (1st generation).
    Can i use these accessoires for the 3rt generation ipod nano???
    I have a ipod nano docking station and a AV audio cable kit with docking station + remote control + audio kabels.
    Can i reuse the accessoires for the new ipod nano????
    I hope someone can help me with my question....

    Your AV audio cable kit will not work with the 3rd Generation Nano

Maybe you are looking for