Ipod nano first generation

I wanted to exchange my old Ipod nano first generation, so I requested the box from Apple to put my old Ipod Nano inside.
Unfortunately the box never arrived and when I try to order it again it says the serial number of that Ipod has already been used.
Now I try to find a way to contact the right Apple department to order a new box. Does anybody know an Email adress? Thank you.
P.S. I'm from Germany

A patch? All you need is a suitable mic.
http://reviews.cnet.com/XtremeMacMicroMemo_Digital_Recorder_for_iPod_nano_1st_generation_black/4505-113147-31933198.html

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