Ipod nano formatting "forever"

Hi,
I bought an ipod nano a few weeks ago and still
cannot get it to work with my laptop. As part of the
installation process it says that the ipod needs to
be formatted and it tries to format for hours and
hours. Displays the "do not disconnect" forever, and
if I open up itunes it does not recognize that an
Ipod is connected.
Colleagues in the US who also have ipods have tried
connecting my ipod to their laptop and have no
issues, everything works fine.
I am from Europe, my laptop has European settings
(and standards I guess) and I am beginning to suspect
that an ipod from the US does not go with a laptop
from Europe, or then I have some settings on my
laptop that differs.
Does anyone know what to do, what might cause this?
Would be greatful for any hints / help.
We had a very similar situation. Here's what we found..
Open up 'My Computer' and check to see if you have an 'E' drive mapped. If so, and it's pointing to a network share, try disconnecting the share and remapping it to a different letter. Apparently the iPod only likes to use 'E' as its designation. It works for your colleagues because they don't have a script mapping the 'E' drive for them in their profile. At least, that's what happened with us.
12" Powerbook Mac OS X (10.4.3)

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Hey JimS01810,
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http://support.apple.com/kb/ht1329
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darrengbl wrote:
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Issue already resolved, read full post.

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Cheers, T

Hello Telly64,
Thanks for using Apple Support Communities.
To troubleshoot this issue of your iPod nano not appearing in iTunes please follow the steps in the article below.
iPod nano not appearing in iTunes
http://www.apple.com/support/ipodnano/assistant/itunes/
Take care,
Alex H.

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Ipod nano formatting "forever"

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