Ipod Nano frozen - reset not working!

I plugged my Ipod Nano 3rd Gen into my laptop to put music on. It wasn't connecting and then my itunes froze. I closed itunes and unplugged my ipod. It's now frozen too. The backing light is on and it has the last song I played up. I have tried to switch it off, also tried the reset instructions on the itunes website but it hasn't worked. Any suggestions?!?!

Same thing happened to my Nano. I bought a reburbished Nano from Apple, a couple months later it died, and felt very hot. I sent it to Apple and they said liquid had spilled on it and was "abused." Since that did NOT happen, I assume Apple sold me a defective refurb (in other words, didn't actually refurbish the item as claimed) or flat out lied so they didn't have to fix my defective Apple product.
Either way, it gives new meaning to "eating an apple." In this case, I'm eating a $100 apple. Lesson learned. Do not buy Apple reburbs. (Darn, I love those deals!)

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