Ipod nano, has a gray screen,it is not workig  why?

my new ipod nano,has a gray sreen,It will not work  WHY??

Have you worked through the 5 R's of troubleshooting yet to rule out the possibility of a software glitch/issue?
http://www.apple.com/support/ipod/five_rs/
B-rock

Similar Messages

  • My Ipod touch has a blank screen and will not turn on. I have chaged it for a hour and tryed troubleshooting but nothing works. i need help getting this to work

    My ipod touch has a black screen and will not turn on. i have charged my ipod and tryed troubleshooting but nothing seems to work. what can i do to have my ipod turn on again?

    See Here...
    Frozen or unresponsive iPod touch
    Try this First... You will not lose any Data...
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...
    http://support.apple.com/kb/ht1430

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    My Ipod nano has acted weird for the past week, then yesterday the screen goes white!! I don't know how to fix it or what to do.

    If a hard reset of the device or a restore of it via iTunes does not resolve the issue, it's likely hardware related.  Could be a damaged LCD or a loose ribbon cable that connect to your iPod's logic board.
    Either way, your iPod will need servicing in order to gain full functionality of it.
    B-rock

  • My ipod nano has a blank screen

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    Thank u

    You could try the 5r's, and disk mode.
    Or you could call Apple 1-800-275-2273, I think there hours are 9-9 EST Mon_fri.
    If you've had it a year I would call them and tell them it's not working and get the Apple Care.

  • My ipod nano has a white screen and beeps twice, Can i fix it?

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    Hello Emmuhhlieee,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iPod nano (6th generation): Hardware troubleshooting
    http://support.apple.com/kb/ts3474
    Display shows a white screen
    Try putting the iPod into disk mode:
    Reset the device (press the Sleep and Volume Down buttons simultaneously until the display turns black—about eight seconds).
    When the display turns black, hold down the Volume Down and Volume Up buttons simultaneously until the device enters Disk mode.
    While the device is in disk mode, sync it to iTunes and try to restore.
    Best of luck,
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  • My wifes Ipod Nano has blank white screen but still works

    As the topic says, the nano has a blank white screen but still plays songs and works with iTunes. i have tried reseting it via holding menu and select for 10 seconds without success also i have tried holding select and play/pause after reseting (hard reset i guess) without any success.
    I have tried restoring factory defaluts and loading different versions of iPod update without success.

    You can check you service options here: Apple - Support - Service Answer Center

  • My ipod nano has a white screen and after i restarted it it beeped twice

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    Hello Emmuhhlieee,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iPod nano (6th generation): Hardware troubleshooting
    http://support.apple.com/kb/ts3474
    Display shows a white screen
    Try putting the iPod into disk mode:
    Reset the device (press the Sleep and Volume Down buttons simultaneously until the display turns black—about eight seconds).
    When the display turns black, hold down the Volume Down and Volume Up buttons simultaneously until the device enters Disk mode.
    While the device is in disk mode, sync it to iTunes and try to restore.
    Best of luck,
    Mario

  • Ipod nano has duplicate songs but itunes does not

    I have been routinely deleting the duplicate songs from the music folder in itunes however, when I have synchronized my ipod nano second generation with itunes I am seeing many duplicate song titles on the ipod song list. Would it help if I deleted the songs from the ipod and downloaded them again from itunes? The only other reason for this is that when I am asked to delete certain songs I have chosen to send them to a recycle bin somewhere
    Dell 8100   Windows XP  

    A spelling or punctuation mistake, or sometimes a trailing space usually causes this after the artists and/or song name, which fools the iPod into thinking that there are two different artists or songs. The trailing space is the hardest to spot.
    

Best way to cure this is to go into iTunes, highlight that artist and/or songs, right click on them and select "get info".
    

This brings up the multiple song info window. In the artist or song box retype the name, as you would like it, and then click ok. Do this even if no mistakes are immediately visible.
    

Re sync this new artist/song info to your iPod.

  • MY IPOD NANO has a blank screen and wont turn on!! HELP

    My ipod screen is blank and it seems to be frozen that way! I've tried charging it overnight. Yet, in the morning... no results. I cant reset the ipod because it can't be turned on. I've checked the hold button and that's also good to go. Help!?!?

    Have you seen these articles?
    iPod won't turn on
    iPod stops responding or won't wake from sleep
    -Kylene

  • Help! My ipod nano has a white screen and won't unfreeze!

    I have tried holding down the menu and the centre button, but the apple screen doesnt appear, it just stays blank. If you tilt it in a certain light, you can see lines, and the music plays when plugged in the docking station, so something is there, and i have also restored to factory settings on itunes, but its still a blank white screen

    Try holding down the power button on the top with the home button in (round one) wait about 10-15 seconds to see if the apple logo comes up>if it does let go if it doesnt >open iTunes on computer plug iPod in & se if iTunes see's it. If it does restore AS NEW> if it doesnt try remove iPod from computer but leave cable connected to computer hold down round button & connect again Keep round button held down wait about 15 seconds & see if you see the iTunes symbol on iPod with usb cord>if you do keep the round button held down & wait for iTunes on computer to give you message to restore>restore ...If symbol does not show up & you are not able to restore device will need to be replaced

  • My Ipod suddenly has a white screen and will not turn off.  What can I do?, My Ipod suddenly has a white screen and will not turn off.  What can I do?

    My daughter was playing on her Ipod Touch when the screen went white.  It will not turn off or do anything.  Has anyone else had this problem and know what may work?

    The same thing just happened to my new ipod today while i was trying to use an app. A lot of people say that it is caused by an ios update, but I let the battery on my ipod drain until it turned off.  Once i charged it, it turned on and is working normally again

  • Ipod touch has flashing colored screen and will not turn off

    I have tried to plug the ipod into the computer and to reset it but it is frozen on a flashing colored screen.Any help would be appreciated.Thank-you

    Let the battery fully drain. After charging for an hour, try the reset and connect to computer and try to restore.

  • My new iPod touch has a white screen and does not reset

    Just bought a new iPod touch and I got a white scree and cannot turn it off. I have tried reset via the power and home button but still have the white screen.
    Is there a quick fix or should I just return it under warranty?

    mgerace wrote:
    Just bought a new iPod touch and I got a white scree and cannot turn it off. I have tried reset via the power and home button but still have the white screen.
    Is there a quick fix or should I just return it under warranty?
    Don't mess around with it.  Return it.

  • 6th gen ipod nano has white screen and won't go into disc mode

    My ipod nano has a white screen - it will play music, and it is recognized by itunes. It won't enter disc mode. I can't seem to find any other helpful steps to follow online other than put it into disc mode and restore it via itunes. When I attempt to put it into disc mode holding power/Vol down together the screen will turn back, but when I then hold down Vol down/Vol up together while the screen is dark it just goes back to white screen. I did plug it into the computer and restore it via itunes, and the screen is still white.  Any ideas?  Thanks!

    Hi LizS5,
    It sounds as if you have already done much of the troubleshooting suggested in this article, but I would suggest you work through it in order to get your iPod nano back up and running -
    iPod nano (6th generation): Hardware troubleshooting
    http://support.apple.com/kb/TS3474
    Specifically -
    Try putting the iPod into disk mode:
    Reset the device (press the Sleep and Volume Down buttons simultaneously until the display turns black—about eight seconds).
    When the display turns black, hold down the Volume Down and Volume Up buttons simultaneously until the device enters Disk mode.
    While the device is in disk mode, sync it to iTunes and try to restore.
    And if the issue is not resolved -
    My issue is still not resolved. What do I do next?
    For information on servicing your iPod, go to the iPod Service FAQ
    Thanks for using Apple Support Communities.
    Best,
    Brett L

  • TS2771 my sons ipod has a white screen and will not turn  off reset etc  What should I do?

    My sond Ipod 4g  has a white screen  and will not turn off reset etc. Ive tried everything  please help

    - Let the battery fully drain. After charging for at least an hour try:
    iOS: Not responding or does not turn on
    - If still problem time for an appointment at the Genius Bar of an Apple store.

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