Ipod nano has frozen

i have big problem, my ipod nano is totally frozen, i mean it doesn't respond at all. Clicking to the click-wheel is no use,it doesn't respond and the screen shows my last songs artist and track like usual but it's frozen too, nothing is moving on the screen and also the screen light is on for the last couple of hours since my ipod froze and it's not on hold also. I tried to connecting it to my computer through the USB but still nothing. What's wrong with my ipod:( can anybody help me?? (it's only 2 months old, no problems have occured 'til now)
  Windows XP  
acer   Windows XP  
acer   Windows XP  
acer   Windows XP  

Are you sure that the iPod isn't dead on battery? Try leaving it charging for 3 horus on your USB port.
Have you tried connecting your iPod to your computer for about 10 seconds, then disconnecting it right afterward?
Also, be sure to try the resetting quite a few times. Sometimes, after alot of attempts, the iPod will work again.
If your iPod doesn't even seem to be responding to resetting, please check that your "hold" switch isn't on. (orange-colored). If it is, switch it to off (grey-colored area).
-Kylene
If any post helps or solves your problem, please click the "Solved" or "Helpful" buttons on top of that post. Thank you for helping the boards!

Similar Messages

  • My Ipod Nano has frozen, cannot be recognised by PC or Windows+wont charge!

    I got my Ipod Nano christmas day and it worked perfectly- no problems at all. I came home boxing day, and charged it on PC ( all the itunes were installed) and it worked fine. The day after (today 27th) I used it around 9 O'clock in the morning, it worked perfectly and charged fine. I left it on my bed and went out about 11 O'Clock. I came back around 3 O'Clock and it wouldn't work. It won't switch on, charge up, and my PC and Windows doesn't even acknowledge it when i plug in the USB port. I have tried all my USB ports, pressing the buttons simoutaenously like it mentions in the support, but nothing!
    I have no idea what to do! Can anyone help at all please! Thankyou x

    I'm having this problem, as well.
    I got my iPod Nano 4GB back in May and it worked for about two months. I then stopped using it for about three months or so. I wanted to use it this past week and I'm having the exact same problems that are listed above.
    A message comes up on my iPod with the support URL on the Apple website (http://apple.com/support) and that's all that appears (I've tried to restart and charge it both by computer and charger, but the same message appears). After plugging it into the computer, the iTunes program registers the iPod but, after unplugging it from the computer, the support message reappears.
    I've gone to the support link and tried everything on it, but nothing changes and the message still appears.
    After pressing the centre and play buttons on the iPod, a new message appears. On the top of the screen, it says "Disk Mode" with a half-full bar on the right, where it usually is (but the bar was completely empty earlier today, for whatever reason). In the centre of the screen is a checkmark with "OK to Disconnect" underneath it. When this screen appears (and the screen doesn't light up when this message comes up), I can't get rid of it, until I plug the iPod into the charger. Once again, the support message comes up.
    I really don't know what to do, but I've seen several messages similar to this problem throughout the Apple support forums. I agree with Sporky that, if these problems keep on occuring, they should recall these iPods.
    Any help would be highly appreciated!

  • Help. My IPOD Nano has frozen to death!

    I took it out of my bag, it was OK when it went in!
    The display is lit up, a song is "paused", the battery indicator is on its last red bars, but nothing is happening.
    IPOD updater isn't recognising it, ITUNES isn't recognising it. I can't turn it off, none of the menu buttons are responding.
    Anyone have any clue what's going on here? or how to fix it?

    Reset the iPod by holding down the Menu and Select (Centre) buttons at the same time until the Apple Logo appears on the screen.
    Make sure you don't have the Hold switch operated or the buttons will not work.
    Ian

  • My ipod touch has frozen with a white screen. None of the buttons will work to turn it off or take any action. Holding down buttons for 10 seconds plus does not work.Help

    My ipod touch has frozen with a white screen. The on/ff and sleep buttons will not work whether pressed for a moment or held for more than 10 seconds as per help pages. When connected to computer it is not recognised and no indication in "devices".It has been working perfectly from Christmas until now. Was watching a TV prog via BBC iplayer when the image and sound froze for about 5 seconds then just white screen. Help

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."

  • 6th gen ipod nano has white screen and won't go into disc mode

    My ipod nano has a white screen - it will play music, and it is recognized by itunes. It won't enter disc mode. I can't seem to find any other helpful steps to follow online other than put it into disc mode and restore it via itunes. When I attempt to put it into disc mode holding power/Vol down together the screen will turn back, but when I then hold down Vol down/Vol up together while the screen is dark it just goes back to white screen. I did plug it into the computer and restore it via itunes, and the screen is still white.  Any ideas?  Thanks!

    Hi LizS5,
    It sounds as if you have already done much of the troubleshooting suggested in this article, but I would suggest you work through it in order to get your iPod nano back up and running -
    iPod nano (6th generation): Hardware troubleshooting
    http://support.apple.com/kb/TS3474
    Specifically -
    Try putting the iPod into disk mode:
    Reset the device (press the Sleep and Volume Down buttons simultaneously until the display turns black—about eight seconds).
    When the display turns black, hold down the Volume Down and Volume Up buttons simultaneously until the device enters Disk mode.
    While the device is in disk mode, sync it to iTunes and try to restore.
    And if the issue is not resolved -
    My issue is still not resolved. What do I do next?
    For information on servicing your iPod, go to the iPod Service FAQ
    Thanks for using Apple Support Communities.
    Best,
    Brett L

  • My ipod nano has stopped shuffling and won't re-sync

    My ipod nano has stopped shuffling and won't sync to begin shuffle again

    http://www.apple.com/support/ipod/service/prices/ look up your model and country and if your willing to pay that much im not sure how you go about getting it done,
    Hope this helps,
    Quin.

  • My ipod nano has stopped being recognized by my mac computer

    My ipod nano has stopped being recognized by my mac computer, it used to work and all of a sudden it isn't, please advise...

    Hi there,
    You may find the troubleshooting steps found in the article below helpful.
    iPod not recognized in iTunes and Mac desktop
    http://support.apple.com/kb/ts1410
    -Griff W.

  • My ipod classic has frozen. Have tried pressing menu/centre button and resetting, but still frozen. Can anyone help.

    My Ipod classic has frozen. Have tried pressing menu/centre button and resetting, but still won't work. Can anyone help please.

    Helen y s wrote:
    We have tried the usual restart a few times but with no success.
    You mean that you have put the iPod's Hold switch on, then off, and then press-and-held both the Menu and the Select (centre) buttons together for at least ten seconds.
    Have you made sure the iPod is charged?
    If you have tried the Restat procedure (above) three times, have you then tried connecting the iPod to your iTunes Library?

  • My iPod nano has a lock on the screen.How can I unlock and use my nano?

    My iPod nano has a lock on the screen. How can I unlock and use my iPod?

    Do you know there is the lock/unlock thing on the top or bottom right? If that doesn't work, hold down the middle circle and top portion of the circle button at the same time and hold until the screen goes black. Let go and soon an apple will appear. If you wait / press some buttons (i am not sure exactly how this part works) it will turn white and then the screen will appear again. You have all your music and everything still but the problem should be gone. This also works if your iPod ever freezes.

  • My 7th gen ipod nano has an echo when reading audio books

    My 7th generation ipod nano has an echo when listening to audio books. How do I fix this?

    Hi ipoduser2013-,
    Welcome to Apple Support Communities.
    I'd first try to reset the iPod:
    Reset iPod nano
    http://www.apple.com/support/ipodnano/assistant/itunes/#section_4
    Cheers,
    Jeremy

  • TS1425 My ipod classic has frozen and ive tried the suggested remedies but they havent worked please can you advise me how to unfreeze it?

    My ipod classic has frozen and ive tried the recommended solution but it remains frozen. Please can you advise?

    I don't know what the "recommended solution" is unless you describe it, so did you try a Reset
    http://support.apple.com/kb/ht1320
    This restarts the iPod, like rebooting a computer.

  • HT5521 MY USB cable has a error message UNknow Devise and my IPod Nano has stop working as I was downloading Itunes

    MY USB cable and Ipod Nano has stop working while I was dowloading a CD to  from my computer to Itune.  Error message is a Unknows Devise.  Unable to turn on Ipod nano

    Hello hjoan
    Check out the article below to troubleshoot issues with your iPod showing up on your computer and in iTunes. It will give you multiple options on troubleshooting the issue.
    iPod not recognized in My Computer and in iTunes for Windows
    http://support.apple.com/kb/TS1369
    Regards,
    -Norm G.  

  • My Ipod touch has frozen while using an app.

    My new Ipod touch has frozen while I was using an app. I can't even turn it off. It has pink and blus stripes on the screen. I don't want to lose all my stuff and haven't yet got a back up on the computer. What should I do?

    Have you tried a hard reset yet? To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear. 
    See here for more assistance.
    http://support.apple.com/kb/TS3281
    B-rock

  • My 2nd generation ipod nano has been stolen.  Is there any way to locate it? (like you can the newer ones)

    my 2nd generation ipod nano has been stolen.  Is there any way to locate it ?  (Like you can the new ones)

    No.
    (67005)

  • HT1414 ipod touch has frozen and wont turn off

    my ipod touch has frozen and wont turn off, ive left it so it locks but it wont go that far...what should i do? thanks

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer          
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

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