IPod Nano HELP!!!!!! PLZ HELP!!!!!!!!

Not all the time but sometimes when I charge my iPod nano mu iTunees will say iPod updated but when I unplug my ipod nano all the songs will erased of all iPod but there still on my iTunes. This has happened more then once. PLz HELP!!!!

Are you making sure to eject your iPod before disconnecting it?
While you are charging your Nano, you may want to click on the iPod icon under your playlists in iTunes, and see if any songs are on it. If not, your iPod may be set to manually update, which means you'd have to drag the songs you want to your iPod, as opposed to iTunes doing it automatically.

Similar Messages

I have iTunes 10.6.3.25 and I can't find my audiobooks that I downloaded from a library website. The audiobook tab is visible in iTunes but none of the audiobooks are there. They are on my iPod nano. Please help!

I have iTunes 10.6.3.25 and I can't find my audiobooks that I downloaded from a library website. The audiobook tab is visible in iTunes but none of the audiobooks are there. They are on my iPod nano. Please help!

When you say they are displaying in your iTunes library, are you talking about the Audiobooks section of your iTunes library and not the audiobooks section indented under the iPod in the left pane of iTunes under Devices?
Is the iPod Shuffle configured to sync audiobooks or do you manually manage the iPod's contents?
B-rock

HELP ME!!! PLZ I HALF SERIOUSE IPOD PROBLEMS! PLZ HELP!

OK! I GOT MY IPOD VIDEO FROM MY FRIEND AND HE HASNT CHARGED IT IN A WHILE, AND HE DIDNT HAVE A CHARGER! SO I BOUGHT ONE AND I PLUGGED IT IN AND IT DOESNT EVEN DO ANYTHING ON THE COMPUTER! I DOWNLOADED ITUNES TWICE.....AND THE IPOD I GUESS HAS A LITTLE POWER BECAUSE IT SWITCHES FROM A DARK SCREEN WITH THE BATTERY ON IT WITH THE LIGHTNING BOLT(which i dont know what it means) AND GOES TO THE SCREEN WITH THE APPLE LOGO (also a dark screen)THEN IT GOES TO A WHITE SCREEN THAT HAS A SAD FACE IN THE IPOD AND A TRIANGLE AROUND AN EXCLAMATION POINT! I CANT FIND ANY OF THESE PROBLEMS ON THE APPLE WEBSITE. I WENT TO THE SITE AT THE BOTTOM OF THE WHITE SCREEN THAT SAYS "www.apple.com/support/ipod" IVE GONE LIKE 4 TIMES AND IT SAID TO CHARGE THE IPOD FOR ABOUT 30 MINUTES OR SO. I HAVE BEEN CHARGING IT FOR LIKE 2 AND A HALF HOURS AND NOTHING! I REALLY DONT KNOW WHAT TO DO BUT I AM TO THE POINT THAT I WANNA THROW IT AT THE WALL!!!!!!!!!!!! PLZ HELP ME PLZ!

Please have a read the following, very likely your iPod can be solved by connecting it with a Mac computer
Hello,
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/itunes/download/
For old and other versions of iPod updater for window you can get here
http://www.ipodwizard.net/showthread.php?t=7369
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
http://www.ipodresq.com/index.php
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

IPod Nano troubles, please help

I'll try to explain this problem to the best of my ability, this has been an ongoing problem since my sister got her iPod Nano:
Me and my sister both got iPods for Christmas, her a Nano and myself a Video, now this isn't about me, my iPod works with my computer (thankfully), but my sister's Nano does not work with her computer. The only reason she has music is because she hooked it up to mine and got my music (a process so annoying to me it's hard to explain, and no, before it is suggested I am not going to add her music to my computer, add it to my library, hook up her Nano, give her her music, and then undo that whole process afterwards. Also I am going off to college next year and won't be able to do that all the time).
Anyway, so the problem appears to be that Windows does not recognize her Nano. I follow the instructions exactly like I did to use my iPod, I install the newest software (iPod updater and iTunes) and then put music into iTunes and then plug in her Nano, and I get a very strange noise. If you can imagine the two noises commonly heard, two beeps, one low and one high when you plug in a piece of hardware, and one high and one low when you unplug it, think of this noise as three, very quick low beeps. I do not know what this noise means, but it appears to mean "we know you plugged something in, but we don't know what the heck to do." iTunes at this point does not automatically update the iPod, and when I go into iPod Updater, the message is "plug in an iPod to begin" (although one is plugged in).
Originally I thought the problem was with her USB drives, although they are USB 2.0 as recommended. I called an Apple service representative (actually a few, only one giving me anything close to a reason for the problem), and upon checking the Device Manager the representative told me that "VIA" USB controllers are not compatible with the Nano. I did not find this likely, but I accepted it as the reason and she has since gone without an updated music selection in her Nano.
Recently my sister purchased a PCI USB card to put into her computer, which I installed (with difficulty, hard to find the drivers). We again tried to use the Nano with no luck. These new USB controllers are "NEC PCI to USB Open Host Controllers" also 2.0, according to the packaging.
I have since reinstalled iTunes and iPod Updater to their most recent versions and reinstalled the USB ports twice, with no better results. Currently I am at the Device Manager and it shows it "recognizes" the iPod, under "Other Devices" (which has a yellow question mark as the icon) and the iPod tab itself also has a yellow question mark as the icon, but this yellow question mark has a smaller yellow circle with an exclamation point ("!") inside it. I attempted to use the "Add New Hardware" wizard to "install" the iPod, but at the point where it looks for drivers it says it can't find any.
Please help, I would be greatly appreciative of any information concerning:
-My sister's USB ports and if they are the problem
-What the "three beeps" noise means when I plug in the Nano
-Where I can find "drivers" (if they exist) for the Nano so the computer recognizes it
-Any other ideas/suggestions that could be of help
Thanks in advance! I hope someone else out there can answer my problem!

hiya!
-Where I can find "drivers" (if they exist) for the Nano so the computer recognizes it
hmmm. okay, perhaps we should try giving the techniques in this MarkJones post a try:
http://discussions.apple.com/thread.jspa?messageID=1940779&#1940779
with regard to the USB card compatibility issue, this document might be helpful:
iPod: Recommended FireWire and USB Cards
love, b

All my songs are gone from the ipod!! PLZ HELP!!!!!!!!

Ok.
So i was putting some new songs on my iPod 20 GB, the one before the colour screen came. the operation hung itself up, for the first time. everything worked well with the ipod when i hooked it off. then i put it on again, and nothing worked. and now there are NO songs on the ipod, BUT i do not believe they are deleted, because both the ipod AND itunes says only 90 MB free space. but when i go on it on my harddrive, and try to check the music files on the ipod, all the folders are in strange chinese-like language, and i can't open anything!
PLZ, any advice? i CAN'T LOOSE MY MUSIC!! PLZ HELP!!!
Windows XP

I am really desperate, can't somebody please help?

Ipod wont restore plz help!!!

well after watching a few music videos on a road trip i turned off my ipod. Then the next day i turn it on and is says
"connect to your computer use itunes to restore"
so i do that and after it restores it says the same thing again and again and again it just keeps going through the same process i restore it then it says it has to be restored again? can someone plz help.

Some folks have had success from recovery mode loops by reformatting the iPod to FAT32, followed by a restore in iTunes, through Windows Explorer:
1 - Connect your iPod to your computer.
2 - When iTunes has finished syncing with your iPod, open "My Computer".
3 - Right-click on your iPod, and click on "Format". (If your iPod is not showing in My Computer, make sure that disk use isn’t enabled in iTunes).
4 - Here, verify that your formatting settings are "Default", with the format type set for FAT32. Also, make sure that "Quick Scan" is not selected.
5 - Then, click on "OK" to begin the formatting process.
6 - When this is complete (it might take a while), make sure to restore your iPod in iTunes again, so as to properly reload the firmware back onto it again.
-Kylene

Using Speakers with the ipod nano...help?!

Hi, I was hoping someone could help me. I have the ipod nano and am planning a party. The room is very long and narrow. I was wondering if I can connect speakers to the nano to reach both ends of the room (about 200 feet long). We really want it as background music. Which speakers should I get?
I also have a pretty good docking station, can I connect speakers to it? Do they make cords long enough to reach both ends of the room?
Thanks so much!!!
ipod Windows XP

You can certainly attach speakers to your nano, but there are a few things to think about:
1. If you try to run the nano off its battery during the party, you may find that you lose music when the battery runs out. Think about connecting the nano to a charger while the party is going on.
2. Parties typically get pretty loud. The nano is designed to drive headphones, not speakers, so you are not going to get enough volume just by connecting speakers to the headphone jack. You need to either use powered speakers (less good solution) or feed the nano into an amplifier and connect the speakers to the amp (better solution).
Enjoy you party! With the "party shuffle" feature, you can enjoy a great mix.

Songs deleted off ipod nano! please help!

hello, i went to update my ipod nano and when i downloaded songs onto it, i unplugged it from the computer and it was frozen, so i restarted it and when it turned back on.. all my songs were deleted off of it. i tried connecting it back into my computer and it reads my ipod as a new one and im afraid if i do anything it'll delete my library. can someone help me please?

Welcome to Apple Discussions!
As long as all of the songs are in iTunes, you will be fine. You can restore the iPod, then reload everything from iTunes...
Restore the iPod
btabz

IPod nano problem..help me please..

Hi all!..
I have one iPod Nano, my brother of 7 years created a password, and now I do not know which is.
I do not have more the computer where I connected iPod for the first time, it broke.What I make?
Help me, please,I am despaired.=\
I hope you help me.
Windows XP

If you no longer have your original PC and you can't get it unlocked you'll need to restore it. Just be aware that restoring will erase the hard drive, reload the software and put it back to default settings, so if you have songs on your iPod that aren't on iTunes you will lose them if you have no back up. Once the restore is complete follow the on screen instructions and it should connect to iTunes and give you a prompt to automatically update your library onto the fresh installation:
Restoring iPod to Factory Settings with iTunes 7
iPod: How to use the Screen Lock

IPod Nano 2nd generation help

i am having a problem with my ipod nano. i went to best buy where the geek squad was and i asked them what i should do. they put some kind of fire thingy on there and said that it recognized the iPod. I then went home to try it out and it didnt do anything. i want my iPod to be recognized on my computer and so i can add my songs onto the ipod. my sister has her ipod working and it was last years model(not diff. colors). She has tried so many ways to get mine to work and it isn't. if anyone knows what i should do, please reply to this bulletin because i have been trying to get it to work ever since Christmas.

I think your problem is that your iPod is not being recognized by your computer, although it was just a little bit tricky to pick out from that.
Check these out:
iPod in My Computer but not iTunes
iPod Not in My Computer or iTunes
Check the Device Manager
Windows Laptop Doesn't Recognize iPod Over USB
I hope this helps!

IPod Nano Frozen please help :)

Hello,
My 3rd Gen. iPod Nano has frozen on me. This is what happened in detail..:
I turned my ipod on and it just came on stuck on a screen which is a song that is playing . The ipod says that it is on hold but it isn't. The volume bar is showing constantly . The ipod isn't responding to anything i do to it. It won't reset. it won't connect to the computer. It's just stuck on the music player area where it says:
Now Playing (Lock which means it's on hold but isn't) <paused>
<Song Name>
<Artist>
<Album>
<2 of 47>
<Volume bar is 100%>
Any ideas?
Oh and the screen never turns off it's jsut constantly on.
Thanks for reading .
Message was edited by: efunn

*PROBLEM FIXED*
- Drained Battery.
Works 100% now!

FIFA 14 ULTIMATE TEAM HELP PLZ HELP ME ASKED THIS QUESTION TOO MANY TIMES BUT NO HELP ME SO PLZ HELP ME PLZ

HI
i like playing fifa and i wanted to start a fifa 14 ultimate team but th problem is that i know some things about fifa but not too much and i was wondering if you guys/girls can helpl me out
you see the problem is that i dont know how to start off fifa 14 ultimate team lke what should i do when i start off and what should i should i do after
i tried fifa ultimate team before and was no good because i always had no money left and my players were bronze and had no more contracts so can you guys/girls help m out plz
plz help me out and reply back to me by this post plz need your help a lot plz help me plz
thanks

It's best to Google for answers. Here's one.
http://www.fifauteam.com/fifa-14-mobile-ios-android/
 Cheers, Tom

Ipod nano Problems need help fast!!!!!!

I got my nano in october everything was working fine.Until 2 weeks ago my ipod wasnt getting reconized by itunes.Im really getting frustrated and i need help.

Welcome to Apple Discussions!
Read through this...
http://docs.info.apple.com/article.html?artnum=61711
btabz

IPod Nano 5th Gen Help: When I connect my iPod to my PC it seems to connect fine and show as normal until I load up itunes. Why is it suddenly not being recognized once my itunes is loaded?

Hello, I've been working at this for hours but have made little to no progress in fixing my issue.
So when I plug my ipod in via usb into my computer the autoplay starts and it connects as an iPod. I can see it when I open up "Computer" and everything seems to be running fine. I'm not getting any errors or anything.
However, the moment itunes starts up, whether it be manually started or starting automatically through the helper, my symbol for safely removing falls off of my screen and I can no longer see the ipod in "Computer". Though I may be able to see it in Printer and Devices.
I've already gone through several steps to try and fix it via support on this site. I've reinstalled itunes, I've gone into disk mode, I've reset the ipod, unplugged it and replugged it in. My last option is to restore to factory defaults. As much as I would love to do this to see if it works (as all my music is backed up on discs and my computer), I can't do so if it isn't showing in itunes due to the fact it can't detect the ipod or at least the kind of ipod. I've tried to find a 3rd party program that could do this but none of them offer the option. Note: The ipod itself works fine. I can listen to it and it'll charge just fine. It just won't recognize.
I'm running Windows 7 OS. iTunes is up-to-date.
If anyone knows how to fix it, the help would be greatly appreciated.

Hello BPeery,
I would go through ALL the steps here:
iPod not recognized in 'My Computer' and in iTunes for Windows
Let us know how it goes.
Hope this helps.
~Julian

Itunes won't recognize ipod nano (6th gen) HELP :(

I have restarted the computer and done everything the 6th gen troubleshooter has told me. I have a packard bell desktop PC, the operating system is Windows Vista and all the USB ports are working. I previously had an ipod on my laptop but itunes did the same thing so I synced it into my desktop and it worked perfectly. I got a new ipod, exactly the same, and plugged it in only to find this again. I have tried everything i need some help. Could it be my white ipod charger cable?

1. Update iTunes to the latest version. Plug in your iPod. If iTunes still can't recognize it, then in iTunes in the top left corner click help> run diagnostics. On the box that comes up, check the last two things. Click next and it should identify your iPod.
2. Click on your windows start menu. Type in "services". Click on it and when it pops up, on the bottom of it click on "standard". Now Scroll down to find "Apple Mobile Device" Right click it when you see it and click on "Start". When it has started, close iTunes and replug in your iPod and it should show up.
3. Check the USB cable
4 Verify that Apple Mobile Device Support is installed
5. Restart the Apple Mobile Device Service and verify that the Apple Mobile Device USB Driver is installed.
6. If you just want to add some photos, songs and movies from computer to your devices, you can use an iTunes alternative to do the job
7. Check for third-party software conflicts.

IPod Nano (1st gen) Help!!!!

HELP!!!
My best friend's iPod was stolen last night, she managed to get it back from the guy who stole it from her but now... it's giving her all sorts of errors. Ranging from the minor of a frozen display ("Do not disconnect" won't go away even after done properly on the PC... IF it recognizes the iPod) to where iTunes won't recognize it to where it shows up as a drive on My Computer but won't allow for it to be opened (She's on Windows XP running system). Also, supposedly, another program was used to accomplish this hacking... (which went so far to changing all her settings, including her name displayed "Meghan's iPod" instead of "Meg's iPod"). So far, I haven't been able to help, we've both walked through the reset, reinstall, retry, restart functions and no luck. This included reinstalling iTunes numerous times, resetting the iPod in general. Personally, I'd be inclined to think that the iPod merely needs wiped given the "hidden imprinting" to a certain computer. Would I be right in that assumption or should I just tell her that she has a $200 Canadian paperweight?
Custom Windows XP
Custom Windows XP

Hi melih1234,
Are you sure that your iPod's "Hold" switch isn't turned on?
Try resetting your iPod:
First, toggle your iPod's "Hold" switch back and forth a couple of times.
Then, press and hold the Menu and Select (center) buttons together for 5-10 seconds.
If that doesn't return the iPod to it's backlight, but it seems to be operating fine, then let's try manually getting the backlight back on by changing your settings.
Bring your iPod over to a very lit up area, so as to where you can hopefully see what's on the screen pretty well.
Click the "Menu" button on your iPod a couple of times. Then, try navigating to the "Settings" menu. Scroll down a bit, and try to find "Backlight Timer" on this list, which should be near the top.
Click on that, and select anything else other than "Off".
-Kylene

IPod Nano HELP!!!!!! PLZ HELP!!!!!!!!

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