Ipod nano in recovery mode?

Hi
I recently purchased an ipod nano (3rd generation), I downloaded itunes onto my pc using windows XP, when I connected my ipod to my pc to transfer songs, itunes came up with the following message:
"itunes has detected an ipod in recovery mode. You must restore this ipod before it can be used with itunes"
it then prompted for itunes to restore to factory settings, once this was complete it then updated the software, however after that was complete the original message above came up
so I basically cannot use my ipod as I cannot transfer any music to it, has anyone had this happen to them or should I just take it back to the shop?
C

I recently purchased an ipod nano (3rd generation), I downloaded itunes onto my pc using windows XP, when I connected my ipod to my pc to transfer songs, itunes came up with the following message:
"itunes has detected an ipod in recovery mode. You must restore this ipod before it can be used with itunes"
it then prompted for itunes to restore to factory settings, once this was complete it then updated the software, however after that was complete the original message above came up. I have changed the letter in Admin Tools several times to the iPod and restarted the computer, with no luck. Now the iPod in frozen and check mark with ok to disconnect. This is my second one in as many days. Do not know any ohter solutions for this but to return if I cannot get fixed. I have used iTunes and iPod on this computer in the past with the first version of nano came out. Please help.

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